“The Gift Experience are an efficient crowd, with accessible & prompt customer service, which is refreshing in internet shopping. I would buy from them again.
Carol from Dublin, Ireland.”
“I have been very satisfied with gifts I have bought from The Gift Experience until the last purchase just recently. I tried to purchase a birthday mug for a friend's 60th birthday but I had difficulty with the online order so I phoned the order and the girl at the end of the telephone wrote down the details.. The mug arrived in time but the word 'future' on the back of the mug was misspelt 'futurre'. The birthday month 'February' was also misspelt. I have given the mug and the friend and I just joked about it but it was an embarrassment to me and a disappointment. I tried to send feedback to The Gift Experience but again when trying to click the 'feedback' could not get this to work. I will continue to use the company but have been disappointed this time. Anne Berry”
“I found them very efficient and true to their words and descriptions .service was fast I received my order within days less than a week therefore I would use them again”
“Product was as ordered and I was pleased with the quality. I did not receive the goods as quickly as expected but apparently that was because I had misread dispatch date as delivery date. When I called to query this the phone was answered quickly and the call handler was helpful.”
“I ordered silver cufflinks for my husband's birthday with his initials on and they arrived safely and in a nice container and he was very chuffed with them.
I am currently awaiting a apron that I ordered yesterday for my daughter's birthday which is next week, so fingers crossed it will arrive safely before her birthday.”
“Very prompt delivery of a personalised item. Impressed with speed of delivery. Quality of item (cushion celebrating 30th wedding anniversary) was great. Recipients really pleased, so satisfied customer. Thank you.”
“I bought an acre of the moon for my young niece who has a keen interest in astronomy and was getting a telescope to view the moon for her Christmas. She loved the idea that she owned part of the moon and had her certificate and moon map. Lots of detail for a great price.
Just a shame we had to arrange printing of it all ourselves. Would have been great to get it as a hard copy package.”
“I bought this gift for a naming day celebration, I thought it was good value, and it was well received by the parents of the baby boy. However as it was for a baby/ toddler gift it could have been a little smaller.”
“Product as described, but service excellent. Realised i made a spelling mistake on an engraved product and my messages were picked up really quickly and actioned on, preventing a near disaster. Thoroughly recommend.”
“Presents were great. However, both my sister and I made the same mistake by misunderstanding the "orders dispatched within 3-4 working days". We wrongly assumed that this included delivery time. We would have both paid for the express service had we known. As our orders were placed separately and several thousand miles apart I wonder how may other people have made this error too. Perhaps you could give an estimated delivery time too. This would have helped us enormously.”
“The website is very easy to use, standard delivery was super quick, despite it being Christmas season. The quality of the cushion cover is not worth the price, but still makes for a nice personalised present.”
