“The gift was what I expected/hoped it to be but the postage took far too long and actually didn't arrive in time for when I hoped it would. I would rather pay a little extra and receive it on time for when it was needed.”
“Product arrived the next day, which I thought was incredible, considering it had personalised printed on it. Great quality product too. Would recommend and definitely use again”
“I bought an anniversary cushion for my daughter and her husband and I was really pleased with the quality and size of the cushion. Delivery was the next day as I had chosen. I would definitely order from them again.”
“Great items + ideas, but poor execution + slow delivery! 1 item arrived with incorrect spelling after being personalised online!! Paid for express delivery but other items arrived after the event, very disappointing, will not be using again!!”
“I have not received the gift I ordered and was told it was delivered by Royal Mail and I should be going to them myself to check. Incredibly poor customer service. I ask for a refund or replacement and was told to visit the Royal Mail depot and check what happened which should be the customer service teams job.”