“I have not received the gift I ordered and was told it was delivered by Royal Mail and I should be going to them myself to check. Incredibly poor customer service. I ask for a refund or replacement and was told to visit the Royal Mail depot and check what happened which should be the customer service teams job.”
“Very novel gift idea. Beautifully presented and very welcomed by the recipient. Not opened the champagne yet but I am sure it will be to the expected standard.”
“I purchased a personalised apron for my daughters birthday and it arrived promptly and she loved it. The fabric was of a good quality and there were no rough edges to the text, the only thing I did was to iron it before I gift wrapped it. I hope that it will ensure we get a steady stream of baked goodies!!”
“The personalised baseball cap arrived very promptly and I was very pleased with it. It was exactly as described on the website, well made and the embroidery was well done and very neat. The price was fair for a personalised, individual item. What more could You ask for?”
“I recently used The Gift Experience Website to purchase an ornamental present for my grandaughter's 16th birthday. All went well from initial access to delivery. I will use them agin without hesitation.”
“The product came in perfect condition, in a lovely gift box.
The letter opener has a little weight to it and a resistance when you pull the knife out (so it’s not falling out) - this all makes it feel very high-end a bespoke.
The engraving was also perfect!”
