“Ordered a personalised mug for Christmas. It arrived with a large chip on the base rim. Contacted customer services who sent out a replacement the next day and it arrived in time. Customer service 5*, quality control 0*.”
“I bought a unicorn pillow and had it personalised with a name on it. It was lovely and my grand daughter was thrilled with it. It arrived only a few days after ordering.”
“I was a bit embarrassed to give this as a gift because the picture sticker I had selected was not stuck on properly and had air bubbles and the corner was lifting off it didn't look professional.”
“The idea of the gift was fab but the presentation was not great. I paid extra for a frame that wa cheap looking but when I bought a good frame myself it was wonderful. Great ideas for gifts though and I will use again.”
