“I ordered 2 golf gifts for my husband about 10 days before xmas and first of all delivery was excellent, there is always the worry that it doesn't arrive in time. The personalised initial engraving was superb and items of good quality.
Would definitely recommend.”
“My grandson was buying a gift fir his Mummy with my help. Unbeknown to me he ordered a second gift with a personalised message which included us both. I had submitted the order before I realised he had done so. I was anxious I would have to pay for both. As part of their process The gift experience send a follow up email asking to let them know if there is an error in your personalised order. Using this facility I explained what had happened. I received a prompt,reassuring email saying the second item would be deleted and I wouldn’t be charged. I was very relieved.
I thought this good practice should be made known because so many on line operators behave in the opposite way.”
“Although my order was originaly delivered wrong the excellent service i recieved to get me a replacement sent out that very day was brilliant. Response quick from the service team with no issues was a pleasent shock from a company id not ordered from before .”
“We were very pleased with the gifts bought. We purchased thegive a rose and also the find out more about your house and surroundings. They were both very unique gifts. The recipients were really excited by them.
Service was also excellent.I would highly recommend them!”
“In one word! Disappointing! Because the vouchers arrived long after the assured date, the recipients had left for their Christmas break.
I would be cautious using 'The Gift Experience' for fear of broken and breaking promises.”
“Could not be happier perfect and easy purchase and website and very quick delivery ver very proud. I ordered a personalised cushion from. My son for Xmas and it was here in plenty of time brilliant”
“Ordered three baubles, they all had individual pictures on had them gift wrapped for Xmas for peoples loved ones. They sent two with the same pictures. One disappointed friend with a bauble with not her picture she should have had! I opened one to check it thinking well the other one has to be the second one I ordered! How wrong was I l. No identification on the boxes to see which one is which! Poor service.”
“I bought the One True Love figurine as a Christmas present for my daughter and son-in-law who were married last month. Every aspect of the purchase was first-class and the newly-weds love the item. Thanks again for a thoroughly rewarding shopping experience.”
