“I think there are lots to choose from, and something for everyone and every occasion and the fact you can see what things look like personalised is great.”
“I had a personalised mug printed for both my husband and brother for Christmas. Both mugs were really good and I was really happy with quality and delivery time. Thank you”
“My experience was perfect my item was beautiful and arrived on time ,this service I would definitely recommend to family and friends and use myself in the near future”
“The heart jewellery box is beautifully made and the words inscribed look good. However, I was disappointed it arrived with scratches on the lid. Customer service was quick to resolve my issue and couldn't do enough to help. They sent a new one, gift wrapped direct to my friend in time for Christmas.”
“I had ordered a jewellery box for my granddaughter from another company, and had been let down. I saw a beautiful jewellery box on this website, which I had inscribed with her name. I ordered it, and was absolutely delighted with it when it arrived a few days later. Would highly recommend”
“Although our original item arrived damaged, the service was amazing and a replacement arrived in perfect condition the next day! Superb customer service!”
“Your service is very good indeed and the products are in good condition when they arrive. Personalised items beautifully done and much appreciated by the recipients!”
“A vey easy way to buy a gift and a very acceptable gift. I bought an afternoon tea for my 95 year old mum and she can't wait to use it and I bought a 2 night hotel stay for my very frazzled son and daughter-in-law, who have booked a couple of days away in Northumberland without the children!”
Hi Daniela,
I am sorry you were not happy with the product. I have searched all of our emails and can find no correspondence from you. You also ordered two items from us so I do not know which one you mean unless you are thinking of another supplier.
Customer Services
