“Overall pleased with quality of the calendar but thought if it was a little bit bigger you could make out the names better. Some of the personalisation sank into the pictures whilst others stood out.”
“Happy with the overall service but the engraving of my item had a spelling mistake, which was my fault for not noticing but other then that i was very happy with the service”
“Initially we were shipped a poor quality product as the writing on the mugs had been printed the wrong way round. It was so obvious that the products should not have been allowed to leave the manufacturer. However the company response was then excellent as they were replaced quickly and without question; repackaged in a presentation box. Overall: 'good' is the average of a poor experience followed by an excellent one.”
“We purchased a Rose bowl as a Diamond Wedding gift which was sent direct to relatives celebrating their anniversary but unfortunately when received the Rose Bowl was completely smashed which was dissapointing to say the least. However we contacted the Gift Experience and was able to e-mail photos of the damage which seemed to be the result of insufficient internal protection around the bowl itself and without any quibble another was immediately sent this time better protected and was well received. So good customer relations retrieved the situation which means we would be happy to use The Gift Experience again, other companies take note.”
“I was VERY impressed with the despatch of a personalised gift. However, despite me filing in a recipients address as different from the billing address the item arrived at my home. Therefore I had to pay two p&p. Hence the company etc receiving four out of five stars”
“Very pleased with the service provided. The glass tankard was a present for a 60th birthday. The person receiving this item said that he would treasure it, a perfect reminder of his special day.”
“My son enjoyed a wonderful driving experience. The staff were friendly and helpful. Everything ran very smoothly and it will be an experience that my son will always remember.”
“very good service, personalised sign came out lovely and was very well packaged to ensure it would not break. I would defiantly recommend this site and use it again.”
“The original item I ordered from them had a few chips on the silver - I sent them an email, got a very quick response and had a replacement sent out to me very quickly. Customer service was excellent and a brilliant range of unique gift ideas”
