“Very good service in terms of purchase and communication, the only problem could have been that it was delivered to my billing address rather than the address I put in for delivery. Luckily it arrived quicker than expected and so we hadn’t yet moved out!”
“Ordered gift for my Granddaughter’s 18th birthday later this month.
It arrived in 4 days which considering it was the week before Christmas was very impressive. The gift itself was lovely and I know she will be very happy with it.
The only criticism I have is that it could have been packed better, it was not fragile, it was a teddy bear but just shoved in a cardboard box without any tissue or bags. The box was a bit dented on arrival, Royal Mail obviously just chuck parcels about, luckily no damage to gift.
On the whole very pleased but not sure I would order anything breakable from this Company.”
“Beautiful family tree candle
Personalised family surnames united in love engraved on candle
Presented well in a box
Arrived quickly
Yes I would use website again”
“I was very disappointed at the service. i ordered a personalised gift well in advance of the anniversary date however it did not arrive on time. Trying to make contact to chase this was also difficult no telephone service, and email had a 48hr response time. Money taken at time of ordering but after chasing this for the 2nd time i was told my item had been delivered, when it clearly had not, then was told to collect it from a depot 500 miles away. in the end the tracking number did not relate to my package at all it was from 2018. Then i was told it was out for delivery, this took another week. I would not use this site again or recommend to a friend.”
