“I was very disappointed at the service. i ordered a personalised gift well in advance of the anniversary date however it did not arrive on time. Trying to make contact to chase this was also difficult no telephone service, and email had a 48hr response time. Money taken at time of ordering but after chasing this for the 2nd time i was told my item had been delivered, when it clearly had not, then was told to collect it from a depot 500 miles away. in the end the tracking number did not relate to my package at all it was from 2018. Then i was told it was out for delivery, this took another week. I would not use this site again or recommend to a friend.”
“The Gift Experience have a website which is easy to browse to find the perfect present. I initially had no idea what to buy for my wife as a token ‘stocking filler’, however, the website is full of suggestions which matched perfectly with my budget.
My wife is a student midwife, and so it was recommended that I purchase the personalised mug with midwifery related inscriptions.
My wife loves her new gift and is looking forward to taking it to work with her.”
“Never delivered my item, cancelled late on making it difficult to find a replacement gift. Took two chaser emails to get a refund which I did eventually get.”
Hi Dan
We have messaged you regarding your review because we DO NOT SELL Flowers so your 1 Star review should be aimed at another Company.
Regards
The Gift Experience
“When I first tried ordering the item I wanted was out of stock and I was told when it was back in stock they would inform me and I was delighted that within a few days to hear from them. I received my gift within a week and am delighted with my goods they are very much what it looked like on line. I would recommend the company to anyone thank you”
“Ordered a personalised gift. Forgot to press a faster delivery date. Emailed the company, fast responses and got it out on the day I needed. The gifts also looked amazing at a great price”
“I ordered two personalised Baubles. They were lovely. Sadly one was not quite perfect but they dealt with the issue immediately and a replacement was received promptly. Excellent customer service and so polite. Can only recommend recommend recommend.”
