“I was disappointed with the paper sent, albeit the website did advise it was a 'slight' possibility they would not be able to provide The Times. I was also annoyed that the gift did not say who it was from even though I had indicated what should be on the card.”
“"Delivered on time", however not so impressed with the quality. Engraved plaque was not straight & instruction for changing ink was on a scrappy hand cut piece of paper which instantly made the gift look cheap. Also you review page should be neutral to invite general comments, not ‘what made you happy’.”
“I ordered this for my Niece who had Graduated at Uni.
The order arrived promptly and without any issues.
However when I took it out of the box to look at it, it was absolutely tiny .. very disappointing. This may well have been my fault, as it may well have said on the details the size, but I didn't see it.”
“The wording would have been highlighted in white rather than silver (dull) against a dark colours slate but other than that it was fine would highly recommend it done in a white writing to appreciate the whole product”
“We haven't been able to redeem our hotel vouchers yet because all the hotels have a limited number of voucher spaces and were booked up for at least 4 months which was disappointing after spending hours going through the list. Hoping it will be good when we do manage to redeem it.”
“The Gift Experience was speedy efficient service, however on this occasion I ordered a cushion for my husbands sister for her 70th birthday which is good quality but the print on the cushion was not as prominent as I expected a little disappointing but was too late to return it as birthday was imminent”
“Couldn't decide what to buy for a pearl wedding anniversary & went online.
I decided on a personalised cushion!
I was excited to see the gift but it looked much better in the picture so was disappointed ,”
“Was able to order exactly what I wanted, through the feature of personalisation. Bought a silver anniversary present for my priest. Not many gifts for ordination anniversaries, but The Gift Experience helped me get one. Very happy with the product.”
Dear Sarah, The item you ordered was on a 4/5 days Despatch which you ordered on Standard Delivery which is an estimated 2/3 days. Your item should have arrived within 6 to 8 days. If you spoke directly to a member of staff they would have given you this information. Regards Customer Services
“Unfortunately it arrived much later than 48 hours.
The candle was smaller than I expected,but my son and daughter in law were pleased with their little present.”
