“Really lovely personalisation of a 6 x 4 photo album, just how I imagined. The only downside is that when the product arrived the sleeves of the album appeared to have been under some stress, maybe in packaging or in transit. They were not pristine, but I’m sure once filled with photos the stress signs will be negligible.”
“My gift never arrived! I even paid extra for ‘next day delivery’ but it didn’t even arrive… in fact I’m
still waiting and that was 2 weeks ago! It’s a shame as it was a surprise gift for my partners 40th birthday.”
“I will never buy from this company again. I ordered a personalised cushion for our daughter and her husband for their anniversary. I ordered it on 16th August, the money was taken from my account on 20th. Their anniversary was 27th. Today is 28th and still no sign of the cushion. I am very upset and disappointed as this was a special anniversary. When I rang the company they were of no help at all. The delivery information states it will be despatched within 1 to 3 working days!”
“Pleat note that the item has not been received by recipient.they phoned me today to say that they haven't yet received it could you please look into it and let me know if and where this was delivered.”
“I bought 2 personalised items for my Grandson's 18th birthday. Lovely keepsakes and useful to him, too. As usual, prompt and efficient service from The Gift Experience. Thank you!”
“It is quite difficult to find an appropriate gift to celebrate a Ruby Wedding and your "engraved" personalised cushion fitted the bill exactly. I delivered it at a party last night and it was received with delight by the happy couple, and shown of to other guests.”
“Despite contacting the customer service team, I still haven’t received my item. This was ordered on 17.7.25 and reordered on 5.8.25.
I explained this was for a 50th birthday - but no fast track delivery was offered. And I still haven’t received the order.
I will not be using this site again”
