The Flash Centre Reviews

Name: The Flash Centre
Address: Unit 3A The High Cross CentreLondon, Unit 3A The High Cross CentreLondon, London
Rating: 4.87

4.9 Rating 690 Reviews

97 %

of reviewers recommend The Flash Centre

Company Reviews

Metrics

4.9

Based on 690 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

The Flash Centre 5 star review on 18th March 2024

Timi Oshin

The Flash Centre 5 star review on 6th August 2023

Duncan Young

The Flash Centre 5 star review on 20th May 2023

Mohammad Iftekharuddin Bunty

The Flash Centre 5 star review on 14th February 2023

Simon Brown

The Flash Centre 5 star review on 15th September 2020

John Welsby

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great products and service, thank you”

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Posted 8 months ago

Thank you so much for your 5 star rating of The Flash Centre. We’re so pleased to hear that you had such a great experience with our products and services. We truly appreciate your support. Thank you!

Posted 8 months ago

“Excellent service.”

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Posted 8 months ago

Thank you so much for your 5 star rating of The Flash Centre! We are thrilled that you were pleased with the high quality of our products and excellent service.

Posted 8 months ago

“TFC had just what I was looking for (intervalometer for a Sony alpha), at very competitive prices, delivered in rapid time. It's the first time I'd used them, but will do so again. Thank you.”

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Posted 8 months ago

Thank you so much for the 5 star rating James! We're so glad to hear that we were able to provide you with exactly what you were looking for at such competitive prices. We're even happier to hear that it was a positive experience for you! We are incredibly grateful for your repeat business and value you as a customer. Thank you!

Posted 8 months ago

“I found ‘The Flash Centre’ offered value for money and prompt service while purchasing a number of photographic items. The latter being a Billingham 225 bag. Although to date I have had no reason to utilise any after sales service I have no reservations in recommending TFC.”

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Posted 9 months ago

Thank you so much for your kind words and the 5 star rating for The Flash Centre! We are really glad to hear that you found our range of photographic items to offer value for money and that you experienced our prompt service. Thank you for being a loyal customer and for recommending us to others!

Posted 8 months ago

“Perfect five star service. From payment to delivery very professional. First time I have used this company and it won’t be the last. Thank you guys. GNP Ltd”

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Posted 9 months ago

Thank you Duncan for that wonderful 5 star rating of The Flash Centre! We're glad that we could provide you with our perfect five star service. It means a lot to us that you felt your transaction was professional and efficient, and we're so appreciative that you chose us the first time and that it won't be the last. Thank you for being a repeating customer and we look forward to continuing to serve you in the future.

Posted 9 months ago

“Excellent and fast service. Highly recommended!”

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Posted 9 months ago

Thank you so much for giving The Flash Centre the 5 star rating. We appreciate your loyalty as a returning customer and are thrilled to hear you were pleased with the excellent and fast service we provided. It means a lot to us to have your support and we would love to welcome you back soon!

Posted 9 months ago

“All good, thanks”

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Posted 9 months ago

Thank you so much for your 5 star review! We really appreciate your returning loyalty.

Posted 9 months ago

“The ordered chemical was completely wrong but they have promised to put it right, I will know in a few weeks if the costumer service is good.”

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Posted 9 months ago

Hi Robert, thank you so much for the feedback, and apologies that you received the incorrect item. Looking at the images you kindly sent over it looks like our team picked a box of "Amfix Universal" as per your order, but that the manufacturer had accidentally packed "Universal Replenisher" inside that sealed box. This was unfortunately our last unit of stock, but we've spoken to the manufacturer and they'll be sending a replacement over to you ASAP! You are welcome to keep the bottle of Universal Replenisher free of charge, hopefully this comes in handy for you. If you have any questions at all while we wait for the replacement product to arrive, please feel free to email us on sales@theflashcentre.com or call 02078375649. Thanks! TFC

Posted 9 months ago

“8 days after my online order I still had not received any communication re order status. I rang the flash centre and the option for sales / enquiries put me through to an answerphone. I eventually managed to chase them up via online chat from their website. I received the order 12 days after it was placed, but honestly if I hadn't chased it up I think I'd still be waiting for it.”

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Posted 9 months ago

Hi, thank you so much for your honest feedback. Whilst it's never nice to see a negative review, we can only sincerely thank you for taking the time to bring this to our attention, as we will use this as a learning experience to perfect our customer service. Rest assured we will conduct a full investigation as to how your order slipped through the system and did not get delivered sooner. Your custom and support over the years is greatly appreciated, so we take the feedback very seriously. A member of our team will be in contact to apologise to you personally.

Posted 9 months ago

“Absolutely perfect.”

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Posted 9 months ago

Thank you so much, Simon, for your 5 star rating of The Flash Centre! Absolutely perfect. We really appreciate your loyalty and we hope to see you soon!

Posted 9 months ago

“Item ordered arrived promptly and subsequent question re product answered v. quickly. Good service”

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Posted 9 months ago

Thank you Paul, for giving us a 5 star rating! We are so pleased to hear that your item arrived promptly and that your questions regarding the product were answered quickly. We value our loyal customers, and we are so thankful for your support!

Posted 9 months ago

“Very helpful staff and a very speedy delivery indeed.”

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Posted 9 months ago

Thank you so much, Martin, for giving The Flash Centre a 5 star rating! We really appreciate it. We are so glad that you found our staff helpful and were thrilled to provide you with a speedy delivery. We hope to see you back soon!

Posted 9 months ago

“Lens hood arrived safely. Efficient service. Postage to Northern Ireland very high at almost £10 though so perhaps delivery costs for small items is something to improve on. Recommend The Flash Centre for good service.”

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Posted 9 months ago

Thank you, McCaul, for your 5-star rating of The Flash Centre! We appreciate our returning customers and are glad that the lens hood arrived safely. We apologise for the high delivery cost to Northern Ireland and will take this feedback into consideration. Thank you again for your recommendation and patronage.

Posted 9 months ago

“Revising my 1-star review to 4 stars because the issue was with emails going into my Spam not with The Flash Centre customer service - Sorry about that. 4 stars instead of 5 because the item description could be clearer on having to claim the extra item via the manufactures website - I was under the impression I was receiving it at the same time and it has caused issues with a job I'm on. But I'm happy with TFC and recommend them. Cheers”

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Posted 9 months ago

Hi Richard, thank you for your feedback, and glad we got the issue of our emails going into your spam fixed! :-) You make a valid point about the item description on the website. In this case, the free gift with your Calibrite ColorChecker Passport DUO is claimed directly from Calibrite and does not arrive in the box. We will review the product listing today and see what improvements we can make so it's as clear as possible for all our customers. Thanks for your feedback, it is invaluable to perfecting our service. Have a great day, Mike

Posted 9 months ago

“No problems, quick delivery”

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Posted 9 months ago

“Good price, in stock, delivered as expected”

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Posted 9 months ago

“Order process was easy. Delivery was delayed but that was down to UPS not The Flash Centre”

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Posted 10 months ago

“quick and efficient service”

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Posted 10 months ago

Thanks Simon for the 5 star rating! We're really glad to have provided you with such a quick and efficient service. We really appreciate the feedback!

Posted 9 months ago

“Good & quick service.”

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Posted 10 months ago

Thank you, Christopher, for your positive review. We appreciate your feedback and are happy to hear you are pleased with our service! As we're always looking to perfect our service, if you have the time, we'd love to hear how we could have given you a 5-star experience. If you have any additional feedback we'd love to hear it. Thanks again, and looking forward to serving you again soon.

Posted 10 months ago

“I was looking for an Epson printer which The Flash Centre had in stock. From the day ordered to its arrival and very well packed 2 days. I received good communication from them and also UPS tracking details. To sum up I would purchase from them again for fast delivery and great communication.”

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Posted 11 months ago

Thank you so much for your 5 star rating! We appreciate your support and are thrilled to hear that your purchase of the Epson printer used for your project was a great experience. We love that you received timely communication and tracking details which I'm sure added to a seamless buying experience. We thank you for returning to us as a customer and we look forward to assisting you with any of your future projects.

Posted 10 months ago

The Flash Centre is rated 4.9 based on 690 reviews