The Flash Centre Reviews

Name: The Flash Centre
Address: Unit 3A The High Cross CentreLondon, Unit 3A The High Cross CentreLondon, London
Rating: 4.87

4.9 Rating 682 Reviews

97 %

of reviewers recommend The Flash Centre

Company Reviews

Metrics

4.9

Based on 682 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

The Flash Centre 5 star review on 18th March 2024

Timi Oshin

The Flash Centre 5 star review on 6th August 2023

Duncan Young

The Flash Centre 5 star review on 20th May 2023

Mohammad Iftekharuddin Bunty

The Flash Centre 5 star review on 14th February 2023

Simon Brown

The Flash Centre 5 star review on 15th September 2020

John Welsby

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Everything delivered swiftly and on time”

Helpful Report

Posted 5 months ago

Thank you so much for giving The Flash Centre a 5-star rating! We truly appreciate your feedback and support. We are thrilled to hear that your purchase was delivered swiftly and on time. Customer satisfaction is our top priority, and we strive to provide a seamless shopping experience. It's fantastic to know that we met your expectations in terms of timely delivery. Once again, thank you for choosing The Flash Centre. We look forward to serving you in the future and providing you with exceptional products and services.

Posted 3 months ago

“Very happy with my purchase from The Flash Centre. The customer service was excellent throughout, from when I was just thinking about a purchase and had a few questions, then with the actual purchase itself and finally when I needed some help with my new products after delivery.”

Helpful Report

Posted 5 months ago

Dear Patrick,Thank you so much for your glowing 5-star rating of The Flash Centre! We are thrilled to hear that you are very happy with your purchase. We pride ourselves on providing excellent customer service throughout the entire purchasing journey, from the moment you were considering your purchase and had questions, to the actual purchase, and even after delivery when you needed assistance with your new products. Your satisfaction is our top priority, and we are delighted to know that we were able to meet your expectations. Once again, thank you for choosing The Flash Centre. We truly appreciate your support and recommendation.

Posted 3 months ago

“Great experience. When they were unable to get the product I was looking for they offered a suitable alternative and matched the price. Recommend!”

Helpful Report

Posted 5 months ago

Dear Paul,Thank you so much for your fantastic 5-star rating of The Flash Centre! We sincerely appreciate your support and recommendation. We're thrilled to hear that you had a great experience with us. Our top priority is to ensure customer satisfaction, even when we encounter certain product limitations. We're glad that we were able to offer you a suitable alternative and match the price to meet your requirements. We value your business and look forward to serving you again in the future!

Posted 3 months ago

“Incredible customer service and the best price in the UK on the item I was looking for.”

Helpful Report

Posted 6 months ago

Dear Chris,Thank you so much for your fantastic 5-star rating of The Flash Centre! We truly appreciate your kind words and positive feedback. We are thrilled to hear that you found our customer service to be incredible and that we were able to offer you the best price in the UK on the item you were looking for. Your satisfaction is our top priority, and we are delighted that we were able to meet your expectations. We will continue to strive for excellence in providing top-notch customer service and competitive pricing. Once again, thank you for choosing The Flash Centre. We look forward to serving you again in the future!

Posted 3 months ago

“My package was not delivered and sent to a random address that is not mine”

Helpful Report

Posted 6 months ago

Thank you for taking the time to provide us with feedback. I looked into your order and due to the sizeand awkwardness of Colorama roll, we had to dispatch in two packages. Both were dispatched to the same address and the other items on your order were received by reception, however the Colorama was sent on a larger vehicle, and that driver could not locate the address. The Colorama was then returned to our facilities and I can see that we have already provided a refund. We really apologise for the failed delivery of the Colorama. I can see you already used a free delivery code from signing up to our marketing newsletter but by way of an apology we will email you an additional free delivery code. Looking through the records for your order, I can see the first we learned about the failed delivery, is when UPS returned the parcel to us, at which point we reached out to you to discuss your options. If in future, your package does not arrive in the time frame as expected, please email us on sales@theflashcentre.com, call us on 02078375649, or use the live chat facility on our website. A member of our team is always happy to assist you with the query, and in your case, we probably could have helped UPS find your address and get the Colorama delivered in time for your shoot. Unfortunatley couriers are never 100% in their service, but if you let us know there's been a delay, we're on hand to help in any way we can!

Posted 5 months ago

“Picked up a Nanlite FS-300 for a really good price. Delivery was fairly quick (wasn't in stock when ordered). Highly recommended.”

Helpful Report

Posted 6 months ago

Hi Chris! Thank you so much for your fantastic 5-star rating of The Flash Centre! We truly appreciate your kind words and the time you took to share your experience with us. We're thrilled to hear that you picked up a Nanlite FS-300 at a great price and that the delivery, despite it being out of stock when ordered, was fairly quick. Your recommendation means the world to us! If there's anything else we can assist you with in the future, please don't hesitate to reach out. We're always here to help. Thanks again for choosing The Flash Centre! Best regards, [Your Name]

Posted 3 months ago

“Good advice and easy to deal with. have been a customer of theirs for many years.”

Helpful Report

Posted 7 months ago

Thank you so much, Huw, for leaving us a fantastic 5-star rating! We truly appreciate your support and loyalty as a long-time customer of The Flash Centre. It's wonderful to hear that you find our team to be helpful and easy to deal with. We'll continue to provide you with good advice and top-notch service for many more years to come. Thanks again for your kind words!

Posted 3 months ago

“Made an order after asking advice on product. Placed the order then found out it wasn’t in stock.Two phone calls to sales to find where item was.With the response you need to speak to someone else. It arrived 3 weeks later….not great. Have been a customer since 1988.”

Helpful Report

Posted 7 months ago

“Very quick service and at a fair price too”

Helpful Report

Posted 7 months ago

Dear Chris,Thank you for your amazing 5-star rating of The Flash Centre! We greatly appreciate your support and are thrilled to hear that you had a fantastic experience with us. Your kind words mean a lot to our team. We pride ourselves on providing very quick service and ensuring fair prices for our customers. If there's anything else we can assist you with, please don't hesitate to reach out. Once again, thank you for choosing The Flash Centre. We look forward to serving you again in the future!

Posted 3 months ago

“Good price and fast delivery. Excellent service.”

Helpful Report

Posted 7 months ago

Thanks so much for your 5 star rating, Gary! We're thrilled to hear that you had a great experience with the Good price and fast delivery. Excellent service. We strive to provide our customers with the best possible experience, so thank you for your kind words.

Posted 7 months ago

“The stock I want and quickly delivered.”

Helpful Report

Posted 7 months ago

Thank you so much for your 5 star rating of The Flash Centre, Stephen! We really appreciate your loyal custom and are pleased to hear that our quickly delivered stock meets your needs. Thank you for choosing The Flash Centre and we look forward to seeing you again soon!

Posted 7 months ago

“Fast, efficient service. Would recommend to others.”

Helpful Report

Posted 7 months ago

Thank you so much for your 5 star rating, Sue! We really appreciate it. We are so glad that you found the service to be fast and efficient, and that you would recommend us to others. Thank you again!

Posted 7 months ago

“Excellent device”

Helpful Report

Posted 7 months ago

Thank you so much, David, for your glowing 5 star review of The Flash Centre! We’re so glad you enjoyed using our product. Your feedback means a lot to us and we really appreciate it!

Posted 7 months ago

“Very helpful staff - went above and beyond to solve my issue.”

Helpful Report

Posted 7 months ago

Thanks so much Manuel for your 5 star rating of the Flash Centre! It's so great to hear that you had an awesome experience with our very helpful staff. We're glad that they went above and beyond to solve your issue.

Posted 7 months ago

“After an initial delay due to an order processing error. Parts were delivered in good time and well packed.”

Helpful Report

Posted 7 months ago

“Good quality products with quick and efficient despatch. Excellent service!”

Helpful Report

Posted 7 months ago

Thanks for such a high rating of The Flash Centre, Attila! We really appreciate it and are very pleased to hear that you found our products to have good quality, be shipped quickly and efficiently, and that the overall service you received was excellent!

Posted 7 months ago

“Always great service from the Flash Ctre.”

Helpful Report

Posted 7 months ago

Thank you so much for your 5 star rating of The Flash Centre, David! We really appreciate your support and kind words. We're so glad you had a great experience! It's always great to get such positive feedback.

Posted 7 months ago

“Easy to order and good communications about delivery date and time”

Helpful Report

Posted 7 months ago

Thank you Bob for your glowing 5 star review of The Flash Centre! We really appreciate your kind words about how easy it was to order and the good communication about delivery date and time. Your satisfaction is of utmost importance to us.

Posted 7 months ago

“Good service and delivery on time.”

Helpful Report

Posted 7 months ago

Thank you, Terry, for your 5 star rating of The Flash Centre! We are pleased to hear that you have experienced our good service and delivery on time. We appreciate your kind words and look forward to serving you again soon.

Posted 7 months ago

“Prompt and professional”

Helpful Report

Posted 7 months ago

Thank you for your 5 star rating of The Flash Centre, Neill! We are pleased to hear that you found us to be prompt and professional, and that you are satisfied with the services we provide.

Posted 7 months ago

The Flash Centre is rated 4.9 based on 682 reviews