The Flash Centre Reviews

Name: The Flash Centre
Address: Spectrum Point, 164 Clapgate Lane, Birmingham, London
Rating: 4.85

4.9 Rating 1,001 Reviews

97 %

of reviewers recommend The Flash Centre

Company Reviews

Product Reviews

Metrics

4.9

Based on 1,001 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

The Flash Centre 5 star review on 23rd March 2025

Mohammad Iftekharuddin Bunty

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Perfect five star service. From payment to delivery very professional. First time I have used this company and it won’t be the last. Thank you guys. GNP Ltd”

Helpful Report

Posted 2 years ago

Thank you Duncan for that wonderful 5 star rating of The Flash Centre! We're glad that we could provide you with our perfect five star service. It means a lot to us that you felt your transaction was professional and efficient, and we're so appreciative that you chose us the first time and that it won't be the last. Thank you for being a repeating customer and we look forward to continuing to serve you in the future.

Posted 2 years ago

“Everything worked well. Goods out of stock but they arrived quicker than I thought. Good price. Thank you.”

Helpful Report

Posted 5 days ago

Hi Major, Thanks for the 5-star review. We’re really glad everything worked well and that the goods arrived quicker than expected. We do try our best to offer a wide range of specialist photographic gear, so whilst we can't always keep them all in stock, we do try to get them to you as fast as possible when they aren't. If there’s anything else you’d like us to assist with, just let us know. Warm regards, The Flash Centre

Posted 4 days ago

“Great speedy service, unlike many online shopping The Flash Centre supply the genuine part not a copy. Great company no issues.”

Helpful Report

Posted 6 days ago

Hi Tony, Thanks for the 5-star review. We’re really glad you were satisfied with the speedy service and the products you ordered. If there’s anything else you’d like us to assist with, just let us know. Warm regards, The Flash Centre

Posted 4 days ago

“Very slow delivery, especially with the amount of the purchase”

Helpful Report

Posted 1 week ago

Hi Shane, Thank you for your feedback. I can see that the items in your order were listed on our website as “Available - Ships in 3-5 Working Days”. This is because they are brought in from our supplier specifically to fulfil customer orders. Your order was delivered at 10:15am on the fifth working day, so admittedly towards the end of the advertised timescale, but still within the delivery period stated on the site. We always aim to make our delivery estimates as clear as possible on our product pages so customers know what to expect before ordering. If an order is particularly urgent, we’d always recommend giving us a call before placing the order, as we can often advise on the quickest available options or suggest alternative products that may be available sooner. We really do appreciate your order and hope you enjoy the products. Warm regards, TFC

Posted 6 days ago

“The customer service and after-care were amazing. Made me feel at ease as a first-time buyer.”

Helpful Report

Posted 1 week ago

Hi Cassius, Thanks for the 5-star review. We’re really glad our customer service and after-care made you feel at ease as a first-time buyer. If there’s anything else you’d like us to assist with, just let us know. Warm regards, The Flash Centre

Posted 1 week ago

“Good service. Quick delivery. Quick response to emails.”

Helpful Report

Posted 2 weeks ago

Hi there, Thanks for the 5-star review. We’re really glad you had good service, quick delivery and prompt email responses. If there’s anything else you’d like us to assist with, just let us know. Warm regards, The Flash Centre

Posted 1 week ago

“We have dealt with the Flash Center for about 30 years,we purchased all our elinchrom studio flash and high glide of them, Elinchrom have proven to be a great buy,used hard daily they have proven to be very reliable occasionally they need servicing which the Flash Center do for us to a high standard. To day would we buy Elinchrom again? absolutely!”

Helpful Report

Posted 2 weeks ago

Hi Peter, Thanks for the five-star review and for being with us for 30 years. We’re really glad Elinchrom has served you well and that our service for servicing meets your expectations. If there’s anything more you’d like us to assist with, just let us know. Warm regards, The Flash Centre

Posted 1 week ago

“Great service, very fast shipping. Will definitely shop here again”

Helpful Report

Posted 2 weeks ago

Hi Mathieu, Thanks for the 5-star review. We’re really glad you had a great experience with our service and fast shipping. We look forward to seeing you again soon. Warm regards, The Flash Centre

Posted 1 week ago

“Phoned ahead of ordering to get more info on a product line. Rather than blagging it, the first person I spoke to put me through to a colleague with more knowledge. That person was able to tell me all I needed to know to place my order with confidence. Also, dispatch is quick even by today's standards. Would thoroughly recommend.”

Helpful Report

Posted 3 weeks ago

Hi there, Thanks for the 5-star review. We’re really glad the team could provide clear information and that you received a quick dispatch. If you need any more help in the future, just let us know. Warm regards, The Flash Centre

Posted 2 weeks ago

“The flash centre was so helpful and despatched my item within 1 hour of making the order 100% recommended. But there delivery service the used was absolutely rubbish. I ordered on a Wednesday and it got delivered on Monday. With the courier saying he had tried to deliver but no safe place to leave the parcel. When in fact no delivery was attempted as I have cctv to prove this and they said my delivery was going to be delivered 11.00am to 13.30 and they said they had tried to deliver at 8.30am? Please flash centre drop this courier as they will make you loose customers.”

Helpful Report

Posted 3 weeks ago

Hi Lee, Thanks for the 5-star review and for highlighting both the positives and the courier issue. We’re glad the item was dispatched quickly, and we’re sorry the delivery service didn’t meet expectations. We’ll review the courier choice and address the problem with them. If you have your order number, please share it so we can look into this directly and ensure it doesn’t happen again. Warm regards, The Flash Centre

Posted 3 weeks ago

“Great selection of lighting and grip equipment. Delivery was prompt and on time.”

Helpful Report

Posted 3 weeks ago

Hi Jonathan, Thanks for the 5-star review. We’re really glad you found a great selection and that delivery was prompt and on time. We appreciate your support and look forward to serving you again. Warm regards, The Flash Centre

Posted 3 weeks ago

“Rang up to check stock levels of products were available for immediate dispatch. Was told on the phone that items ordered before 2pm would be sent via UPS next day. Placed order at 11am and recieved tracking for Royal Mail 48. The only reason for the order was due to a mess up by Royal Mail on a seperate delivery from elsewhere so was very frustrated at this. However who I spoke to on the phone was very helpful in doing what they could to ensure the delivery was made, albeit 24 hours later than planned.”

Helpful Report

Posted 1 month ago

Hi Joe, thanks for your review, and again, apologies for the confusion around the delivery on this order. We’ve been in touch with you directly to discuss this, as we completely understand the frustration, especially given you had already called ahead and explained the urgency. We got that wrong on this occasion, and we’ve since addressed it with the team to make sure our advice is clearer and more consistent going forward. For future reference (and clarification for future customers), if your order is time-sensitive, the best approach is to purchase it over the phone. That allows us to prioritise it properly and confirm the most suitable delivery option based on stock location and availability. Thanks again for your feedback, it’s genuinely appreciated and helps us improve. Warm regards, TFC

Posted 3 weeks ago

“Super fast delivery.”

Helpful Report

Posted 1 month ago

Hi Pawel, Thanks for the 5-star review. We’re really glad you found the delivery super fast. We appreciate your support and look forward to serving you again. Warm regards, The Flash Centre

Posted 1 month ago

“Difficult to fault TFC, what wanted was in stock at the right price and they sent it too me as fast as they could. When it comes to Elinchrom TFC's the best. 10 out of 10”

Helpful Report

Posted 1 month ago

Hi Mark, Thanks for the 5-star review. We’re really glad you’re happy with the stock, price, and how fast we sent your order. We appreciate your support and look forward to serving you again. Warm regards, The Flash Centre

Posted 1 month ago

“Delivery of a paper roll studio backdrop was handled promptly with good communication. Thanks.”

Helpful Report

Posted 1 month ago

Hi Jennifer, Thanks for the 5-star review. We’re really glad you found the delivery prompt and communication good. We appreciate your support and look forward to serving you again. Warm regards, The Flash Centre

Posted 1 month ago

“Good price and great delivery timescale”

Helpful Report

Posted 1 month ago

Hi there. Thanks for the 5-star review. We’re really glad you found the price good and the delivery timescale fast. We appreciate your support and look forward to serving you again. Warm regards, The Flash Centre

Posted 1 month ago

“Fast and efficient service. Would definitely purchase from them again. Many thanks.”

Helpful Report

Posted 1 month ago

Hi there, Thanks for the 5-star review. We’re really glad you found the service fast and efficient. We appreciate your support and look forward to serving you again. Warm regards, The Flash Centre

Posted 1 month ago

“Efficient service very good”

Helpful Report

Posted 1 month ago

Hi Anthony, Thanks for the 5-star review. We’re really glad you found the service efficient. If you need anything else, just let us know. Warm regards, Team The Flash Centre

Posted 1 month ago

“Prompt service, fast delivery, what more could you ask for?”

Helpful Report

Posted 1 month ago

Hi Paul, Thanks for the 5-star review. We’re really glad you’re happy with the service and delivery. We appreciate your kind words. Warm regards, The Flash Centre

Posted 1 month ago

“Excellent service once again. Always quick secure delivery and good customer support as needed. Always happy to use The Flash Centre. Great as always and will certainly use again”

Helpful Report

Posted 1 month ago

Hi Christopher, Thanks for the 5-star review. We’re really glad you’re happy with the service and delivery. We appreciate your continued support and look forward to helping again. If you need anything else, just let us know. Warm regards, Team The Flash Centre

Posted 1 month ago

“great product and service from this company”

Helpful Report

Posted 1 month ago

Hi Gary, Thanks for the 5-star review. We’re really glad you’re happy with the product and service. If you need anything else, just let us know. Warm regards, Team The Flash Centre

Posted 1 month ago

The Flash Centre is rated 4.9 based on 1,001 reviews