The Flash Centre Reviews

Name: The Flash Centre
Address: Spectrum Point, 164 Clapgate Lane, Birmingham, London
Rating: 4.86

4.9 Rating 865 Reviews

97 %

of reviewers recommend The Flash Centre

Company Reviews

Product Reviews

Metrics

4.9

Based on 865 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

The Flash Centre 5 star review on 23rd March 2025

Mohammad Iftekharuddin Bunty

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered the GodoxV860iii flash online as the price was competitive and postage free. Never used TFC before but most impressed with the whole service. Used the flash today on my Panasonic G9ii, powerful, totally adjustable and precise.”

Helpful Report

Posted 5 months ago

Thank you for your fantastic 5-star review of The Flash Centre! We're delighted to hear that you were impressed with our competitive pricing and free postage. It's great to know that you found the Godox V860iii flash powerful, adjustable, and precise for your Panasonic G9ii. Your positive feedback motivates us to keep providing excellent service. We can't wait to assist you again in the future! Best wishes, The Flash Centre Team

Posted 5 months ago

“Excellent throughout. Great price, fast postage; no complaints.”

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Posted 5 months ago

Dear Richard, Thank you for your excellent 5-star review of The Flash Centre! We're delighted to hear that you had a great experience with our pricing and fast postage. Your satisfaction is our priority, and it's wonderful to know that we met your expectations. We truly appreciate your feedback and look forward to serving you again in the future! Best wishes, The Flash Centre Team

Posted 5 months ago

“Ordered on 7th December, although TFC did confirm despatch to UPS on 9th (the next working day) by the 12th it was still sitting in the couriers hub with no confirmation of a delivery date. I emailed TFC to ask them to chase and did receive a prompt reply saying delay was due to time of the year but if I had not received by the end of the following working day they would despatch a replacement with an alternative courier. UPS reported a missed delivery the following day (Saturday) but as there was somebody at home at the time they purport to have tried this is blatantly untrue. I reported this to TFC first thing on Monday morning (16th), told them we had had these sort of issues with UPS with other deliveries in the past. I asked for confirmation that they would stick to their original promise and send out a replacement and I would return the first package if it was ever delivered. I received a reply later in day saying that my order had been cancelled. So that has left me trying to find a replacement for delivery with only 1 week until Christmas. I chose TFC as my supplier as I try to order from smaller businesses than Amazon, but I have ended up going back to Amazon. I have received the goods from them today!”

Helpful Report

Posted 5 months ago

Hi Claire, Thank you for taking the time to share your experience with The Flash Centre. While it’s never pleasant to hear about a negative experience, we truly value your honest feedback as it helps us identify areas for improvement. I’ve reviewed your order and can confirm it was dispatched promptly on the next working day (Monday) via a next-day service. Unfortunately, UPS experienced issues delivering to your address, which we understand has been a recurring problem in your area. Despite our best efforts to resolve this, we issued a refund quickly to allow you to source a replacement elsewhere, as we wanted to avoid further delays or disappointment. We’re deeply sorry for the frustration this caused and have escalated the issue with UPS to prevent similar occurrences in the future. As part of our ongoing efforts to improve, we are looking into the prospect of giving customers more courier options in the future. However, as with any solution, there are trade-offs. Different couriers arrive for pickup at varying times, which impacts daily cut-off times, and some couriers come with their own set of challenges. For example, we’ve previously faced issues with DPD failing to show up and Parcelforce leaving packages unattended. It’s something we’re carefully considering to ensure we provide the best possible service. As a gesture of goodwill, if your original package does eventually arrive, it’s yours to keep for free. I'm pleased to hear you did manage to source from elsewhere in time for Christmas, so hopefully you also end up with a spare from us free of charge. Thank you again for your feedback, and we sincerely wish you a Merry Christmas and a wonderful New Year. Best regards, Mike

Posted 5 months ago

“Quip delivery and great customer service always by such a lovely team in the shop. Thank you!”

Helpful Report

Posted 5 months ago

Dear Yoshitaka, Thank you so much for your delightful 5-star review of The Flash Centre! We're thrilled to hear that you appreciate our quick delivery and the great customer service. It's always our pleasure to create a positive shopping experience for our customers. We look forward to welcoming you back to the shop soon! Best wishes, The Flash Centre Team

Posted 5 months ago

“Very easy to order online and recieved the product the following day”

Helpful Report

Posted 6 months ago

Dear Mark, Thank you for your wonderful 5-star review of The Flash Centre! We're thrilled to hear that you found it easy to order online and that your product arrived the very next day. Providing a smooth and efficient experience for our customers is what we strive for, and your feedback makes our efforts worthwhile. We appreciate your support and look forward to serving you again soon! Best wishes, The Flash Centre Team

Posted 6 months ago

“Prompt despatch and excellent service”

Helpful Report

Posted 6 months ago

Thank you for your excellent 5-star review of The Flash Centre! We're thrilled to hear that you experienced prompt despatch and excellent service. Your satisfaction is our top priority, and it’s wonderful to know that we met your expectations. Should you require any further assistance in the future, please feel free to reach out. We truly appreciate your support and look forward to serving you again! Best wishes, The Flash Centre Team

Posted 6 months ago

“As ordered and quick delivery”

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Posted 6 months ago

“Items were sent quickly and were well packaged. Haven't had any problems with anything so can't comment on customer service. Prices are in line with everyone else's.”

Helpful Report

Posted 6 months ago

Dear Lucien, Thank you for your fantastic 5-star review of The Flash Centre! We're thrilled to hear that your items were sent quickly and well packaged. It’s always our goal to provide a seamless experience for our customers, and we’re glad you found our prices competitive as well. If you ever have any queries or need assistance in the future, don't hesitate to reach out. We appreciate your support and look forward to serving you again! Best wishes, The Flash Centre Team

Posted 6 months ago

“Very polite and very helpful”

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Posted 6 months ago

Dear Peter, Thank you so much for your generous 5-star review of The Flash Centre! We're delighted to hear that you found our team polite and helpful. Your kind words truly motivate us to continue providing the best service possible. We look forward to assisting you again in the future! Best wishes, The Flash Centre Team

Posted 6 months ago

“Good range, good prices, website easy to navigate and delivery very quick and efficient.”

Helpful Report

Posted 6 months ago

Dear Adam, Thank you for your wonderful 5-star review of The Flash Centre! We're so pleased to hear that you enjoyed our range of products and found our prices competitive. It’s great to know that you found our website easy to navigate and that your delivery was quick and efficient. Your feedback truly motivates our team to keep delivering excellent service. We can't wait to have the opportunity to serve you again! Best wishes, The Flash Centre Team

Posted 6 months ago

“Excellent supplies and quick delivery!”

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Posted 6 months ago

Thank you so much for your excellent 5-star review of The Flash Centre! We're delighted to hear that you found our supplies to be top-notch and that you experienced quick delivery. Your satisfaction is our priority, and we're glad to have met your expectations. We look forward to serving you again in the future! Best wishes, The Flash Centre Team

Posted 6 months ago

“Great service good range of products fast efficient despatch and well packed”

Helpful Report

Posted 6 months ago

Dear Bob, Thank you for your fantastic 5-star review of The Flash Centre! We're thrilled to hear that you experienced great service, a good range of products, and fast, efficient dispatch. We can’t wait to welcome you back again soon! Best wishes, The Flash Centre Team

Posted 6 months ago

“The team at the Flash Centre were super helpful as always, as a working professional photographer I would 100% recommend them as the go to for anything lighting related.”

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Posted 6 months ago

Dear Gordon, Thank you for your amazing 5-star review of The Flash Centre! We're thrilled to hear that our team was super helpful and that you would recommend us as your go-to for anything lighting related. Your support means a lot to us and drives our commitment to providing exceptional service. We look forward to seeing you again soon! Best wishes, The Flash Centre Team

Posted 6 months ago

“Website is very easy to navigate and also very informative. Incredibly competitive prices. Fast delivery.”

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Posted 6 months ago

Dear Stuart, Thank you for your wonderful 5-star review of The Flash Centre! We're delighted to hear that you found our website easy to navigate and informative. It's fantastic to know our competitive prices and fast delivery met your expectations. Your feedback is incredibly valuable to us and inspires our team to keep up the great work! We look forward to serving you again soon! Best wishes, The Flash Centre Team

Posted 6 months ago

“Prompt service and well packaged. Product was a competitive price compared to other retailers. All good.”

Helpful Report

Posted 6 months ago

Dear Valued Customer, Thank you for your fantastic 5-star review of The Flash Centre! We're delighted to hear you found our service prompt and that your product was well packaged. It’s great to know that our competitive pricing met your expectations. Your satisfaction truly makes our efforts worthwhile! We look forward to serving you again soon! Best wishes, The Flash Centre Team

Posted 6 months ago

“Superb product and excellent delivery thank you very much.”

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Posted 6 months ago

Dear David, Thank you for your superb 5-star review of The Flash Centre! We’re thrilled to know you’re happy with your product and the delivery service. Your appreciation means the world to us and motivates our team to continue delivering excellence. We can’t wait to serve you again soon! Best wishes, The Flash Centre Team

Posted 6 months ago

“I am mobile photographer last 6 years, The Flash Centre first helped me to set up my business they have always been there to support me from any equiptment advice or my camera, their knowlegde is outstanding and I know I can call anytime and they will offer support and guidance - not to mention my orders that i receive very quickly - Thank you Kev and the team for always supporting me and my business x”

Helpful Report

Posted 6 months ago

Dear Karen, Thank you for your amazing 5-star review of The Flash Centre! We're absolutely thrilled to know that we played a part in setting up your business and that our support has been valuable along your photography journey. It’s wonderful to hear that our team, especially Kev, has been there for you with equipment advice and guidance whenever you needed it. Your kind words motivate us to keep delivering outstanding service. We’re here for you anytime! Best wishes, The Flash Centre Team

Posted 6 months ago

“Amazing. My Partner & I have just opened a Studio and this was perfect for it. Shipping was quick and purchase was easy! Worth the money and not even that expensive!!”

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Posted 6 months ago

Dear Kitty, Thank you for your incredible 5-star review of The Flash Centre! We’re so excited to hear that our products were just what you and your partner needed for your new studio. It’s great to know that you found the purchasing process easy and that your order arrived quickly. Your positive feedback means the world to us and encourages us to continue delivering great value. We can’t wait to support you in your studio journey! Best wishes, The Flash Centre Team

Posted 6 months ago

“Easy-to-use website, found the part I wanted easily, smooth & easy payment, item arrived at the correct time and place, and well-packaged.”

Helpful Report

Posted 6 months ago

Dear Bob, Thank you so much for your outstanding 5-star review of The Flash Centre! We're thrilled to hear that you found our website easy to navigate and that your payment process was smooth. It’s wonderful to know your item arrived on time and well-packaged. Your satisfaction is our top priority! We can’t wait to assist you again in the future! Best wishes, Mike

Posted 6 months ago

“Very fast delivery and helpful customer service”

Helpful Report

Posted 7 months ago

Dear Simon, Thank you for your fantastic 5-star review of The Flash Centre! We're delighted to hear that you experienced fast delivery and found our customer service helpful. Your kind words truly inspire us to keep providing the best service possible. We look forward to assisting you again soon! Best wishes, Mike

Posted 7 months ago

The Flash Centre is rated 4.9 based on 865 reviews