The Flash Centre Reviews

Name: The Flash Centre
Address: Spectrum Point, 164 Clapgate Lane, Birmingham, London
Rating: 4.85

4.9 Rating 1,001 Reviews

97 %

of reviewers recommend The Flash Centre

Company Reviews

Product Reviews

Metrics

4.9

Based on 1,001 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

The Flash Centre 5 star review on 23rd March 2025

Mohammad Iftekharuddin Bunty

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“fantasic customer service, goods arived in perefect condition. would highly recommend using this company for your photography needs.”

Helpful Report

Posted 4 months ago

Hi Gary, Thank you for the fantastic review! We’re delighted you’re happy with our customer service and that the goods arrived in perfect condition. If there’s anything else you need, we’re here for you. Warm regards, Team The Flash Centre

Posted 4 months ago

“Always a pleasure.”

Helpful Report

Posted 4 months ago

Hi there, Thank you for the great review! We’re delighted you had a pleasant experience. If there’s anything else you need, we’re here for you. Warm regards, Team The Flash Centre

Posted 4 months ago

“Swift delivery which was free as a first order. However I would not have paid £9.99 for delivery and would have shopped elsewhere if it were not reasonable.”

Helpful Report

Posted 4 months ago

Hi Martyn, thank you very much for the five-star review and for your feedback. Regarding delivery, we are currently in the process of introducing a tiered shipping structure. This will give smaller items the option of a £4.50 Royal Mail 2–3 day service, alongside our express £9.95 UPS delivery, which you received on this order. We also offer free delivery on all orders over £150, and we’re glad you were able to take advantage of the free delivery voucher by signing up to our newsletter. At the moment, we are in the middle of weighing and measuring our full range of over 3,000+ products to enable this change. We expect the new pricing structure to be live within the next few weeks, and I can confirm that the item from your recent order will qualify for the lower-cost small item service. We look forward to serving you again soon once the new delivery options are in place. Kind regards, Mike

Posted 4 months ago

“Good service again, speedy delivery and competitive pricing. Happy customer”

Helpful Report

Posted 4 months ago

Hi Christopher, Thank you for the fantastic review! We’re thrilled you’re happy with the service, speedy delivery, and competitive pricing. If there’s anything else you need, we’re here for you. Warm regards, Team The Flash Centre

Posted 4 months ago

“Very good service. Customer care was top class, delivery was quick and communication was faltless.”

Helpful Report

Posted 4 months ago

Hi there, Thank you for the great review! We’re delighted you experienced very good service, top class customer care, quick delivery, and flawless communication. If there’s anything else you need, we’re here for you. Warm regards, Team The Flash Centre

Posted 4 months ago

“was given the wrong advice and purchase an item i could not use”

Helpful Report

Posted 5 months ago

Hi Amanda, Thank you for taking the time to leave feedback, and we’re really sorry for the frustration caused here. Before your purchase, we did discuss compatibility on the phone and explained that we couldn’t be 100% certain the PocketWizard Plus X would work with the Profoto A10. Based on our experience, we advised that devices with a 3.5mm sync input are usually compatible, but we were transparent at the time that this couldn’t be 100% guaranteed. As it turns out, the Profoto A10 does not have a 3.5mm sync input, and whilst we did not know this at the time, we now have this information locked-in for the next customer. As soon as we realised the setup wasn’t suitable for your needs, we arranged a UPS collection and, despite difficulty matching you availability with the UPS collection attempts, we went ahead and processed your refund so you weren’t left out of pocket. We know you're now off on holiday, so we’ll be happy to rebook the collection once you’re back in the new year. We always aim to give the best advice possible and genuinely appreciate your understanding that, with some third-party compatibility questions, there can occasionally be uncertainty. We try our best to offer the most accurate advise, but we are only human. If you ever need help choosing the right gear in the future, we’re always more than happy to help. Wishing you a lovely holiday, and Merry Christmas from all of us at TFC.

Posted 4 months ago

“Competitive prices and promp, free delivery. Great service.”

Helpful Report

Posted 5 months ago

Hi John, Thank you for the fantastic review! We’re delighted you found our prices competitive, prompt service, and free delivery. If there’s anything else you need, we’re here for you. Warm regards, Team The Flash Centre

Posted 5 months ago

“careful packaging, delivery on time”

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Posted 5 months ago

Hi Nermin, Thank you for the fantastic review! We’re delighted you were pleased with the careful packaging and on-time delivery. If there’s anything else you need, we’re here for you. Warm regards, Team The Flash Centre

Posted 5 months ago

“As ever, dispatch and delivery were very quick, and the quality of the product excellent. Fantastic retailer.”

Helpful Report

Posted 5 months ago

Hi there, Thank you for the fantastic review! We’re delighted you were pleased with the quick dispatch and delivery and the product quality. If there’s anything else you need, we’re here for you. Kind regards, Team The Flash Centre

Posted 5 months ago

“Excellent service”

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Posted 5 months ago

Hi Ann, Thank you for the fantastic review! We’re delighted you had an excellent experience with our service. If there’s anything else you need, we’re here for you. Warm regards, Team The Flash Centre

Posted 5 months ago

“Great service, product just as expected, good delivery notifications”

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Posted 5 months ago

Hi Sarah, Thank you for the fantastic review! We’re delighted you had a great experience with our service. If there’s anything else you need, we’re here for you. Warm regards, Team The Flash Centre

Posted 5 months ago

“Very good customer service / advice and speedy delivery”

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Posted 5 months ago

Hi Mark, Thank you for the fantastic review! We’re delighted you had a positive experience with our customer service and speedy delivery. If there’s anything else you need, we’re here for you. Warm regards, Team The Flash Centre

Posted 5 months ago

“Great range of products, excellent service, fast delivery and the possiblity of hands-on experience in their stores across UK,”

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Posted 5 months ago

Hi Farhang, Thank you for the fantastic review! If there’s anything else you need, we’re here for you. Warm regards, Team The Flash Centre

Posted 5 months ago

“I had a really positive experience with this company. Ordered a Manfrotto video head for my tripod and it was delivered very quickly and securely. Five stars from me!”

Helpful Report

Posted 5 months ago

Hi Olga, Thank you for the kind words! We’re delighted you had a positive experience and that the Manfrotto video head arrived quickly and securely. If you need anything else, we’re here for you. Warm regards, Team The Flash Centre

Posted 5 months ago

“Great price and quick delivery.”

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Posted 5 months ago

Hi Paul, Thank you for the great feedback! We’re thrilled you’re happy with the price and quick delivery. If there’s anything else you need, we’re here for you. Warm regards, Team The Flash Centre

Posted 5 months ago

“Exactly the backdrop my client wanted & delivered next day - Great service - thank you!”

Helpful Report

Posted 5 months ago

Hi Mark, Thank you for the fantastic feedback! We’re thrilled the backdrop met your client’s needs and was delivered next day. If there’s anything else you need, we’re here for you. Kind regards, Team The Flash Centre

Posted 5 months ago

“Brilliant service! Fast communication and dispatch!”

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Posted 5 months ago

Hi James, Thank you for the fantastic feedback! We’re thrilled you had a smooth experience with quick communication and dispatch. If there’s anything else you need, we’re here for you. Kind regards, Team The Flash Centre

Posted 5 months ago

“Easy ordering on the web site , delivered two days before projected date , well packaged up , product very good , tracking also available, well impressed Recommend”

Helpful Report

Posted 5 months ago

Hi Paul, Thank you for the great review! We’re delighted you found the ordering easy, that delivery came early, the packaging was good, and that the tracking was helpful. If there’s anything else you need, we’re here for you. Warm regards, Team The Flash Centre

Posted 5 months ago

“The backdrop I bought from you had a few holes along the edges. Luckily, they are right at the very edge, so it’s still usable.”

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Posted 5 months ago

Hi Olga, thanks for letting us know there was a slight issue with your background paper. This is certainly an unusual one, that we've not come across before (and we've sold thousands of these rolls over the years!). Would you be so kind as to over a picture of the holes, please? We will forward it onto the supplier so it's on their radar, and we can send a replacement to you. You can keep the existing one if it's still good to use though. Thanks for your help, and have a great day! TFC

Posted 5 months ago

“Excellent, great price and fast free delivery”

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Posted 6 months ago

Hi there, Thank you for the great review! We’re delighted you found excellent value and the fast delivery met your expectations! We look forward to serving you again soon. Warm regards, Team The Flash Centre

Posted 6 months ago

The Flash Centre is rated 4.9 based on 1,001 reviews