Name: The Flash Centre
Address: Spectrum Point, 164 Clapgate Lane, Birmingham, London
Rating: 4.86

“My purchase of the Tether Tools Tether Pro USB-C to USB-C Right Angle 31 Ft. (9M) Cable, was fast and Delivered Next Day and a Discount price.”

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Posted 4 months ago

Hi Nigel, Thank you so much for the exceptional 5-star review! We’re thrilled to hear that your purchase experience was fast and that you received your order the next day. It’s great to know that you took advantage of our discount as well! We truly appreciate your support and look forward to assisting you again soon! Best wishes, The Flash Centre Team

Posted 4 months ago

“Great service”

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Posted 4 months ago

Hi Eddie, Thank you for the 5-star review! We're delighted to hear that you received great service from us. Your satisfaction is our top priority, and it’s wonderful to know we met your expectations. We truly appreciate your support and look forward to assisting you again in the future! Best wishes, The Flash Centre Team

Posted 4 months ago

“Brilliant service. Thank you Kevin.”

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Posted 4 months ago

Hi Chris, Thank you for the brilliant 5-star review! We're delighted to hear that you received fantastic service from Kevin. Our team is dedicated to providing the best experience possible, and your kind words mean a lot to us. We truly appreciate your support and look forward to welcoming you back soon! Best wishes, The Flash Centre Team

Posted 4 months ago

“Well packed and quick delivery”

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Posted 4 months ago

Hi there, Thank you for the fantastic 5-star review! We're thrilled to hear that your order was well packed and delivered quickly. Ensuring our customers receive their items safely and promptly is very important to us. We truly appreciate your support and look forward to serving you again in the future! Best wishes, The Flash Centre Team

Posted 4 months ago

“Quick delivery although the UPS driver left the item at the door without a signature!”

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Posted 4 months ago

Hi Ian, Thank you for taking the time to leave us a 5-star review! We're glad to hear that your delivery was quick. We appreciate your feedback regarding the UPS driver's handling of the package. Your insights help us improve our service moving forward, and rest assured we'll report this to UPS in the hope of improving things next time. Thanks again for your support, and we look forward to serving you again soon! Best wishes, The Flash Centre Team

Posted 4 months ago

“Superfast delivery and great flashgun thank you”

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Posted 4 months ago

Hi Stephen, Thank you so much for your amazing 5-star review! We're thrilled to hear that you experienced superfast delivery and are pleased with your flashgun. Making sure our customers receive their orders quickly and efficiently is what we strive for. We truly appreciate your support and look forward to serving you again in the future! Best wishes, The Flash Centre Team

Posted 4 months ago

“Life not always smooth & don't work out as you expect but have say The Flash centre staff have been so helpful & accommodating Thank you”

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Posted 4 months ago

Hi there, thank you so much for the kind 5-star review! We're really pleased to hear that our team has been helpful and accommodating during your experience with us. Life can indeed throw some curveballs, but we're pleased to hear we made things a bit easier for you. We truly appreciate your support and look forward to assisting you again in the future! Best wishes, The Flash Centre Team

Posted 4 months ago

“Consistent, rapid service. Always happy to order again.”

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Posted 4 months ago

Hi Adam, Thank you for the wonderful 5-star review! We're delighted to hear that you find our service consistent and rapid. It's always great to know that you're happy with your experience and ready to order again. We truly appreciate your support and look forward to serving you once more in the future! Best wishes, The Flash Centre Team

Posted 4 months ago

“Great prices and quick delivery.”

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Posted 4 months ago

Hi Geoff, Thank you for the 5-star review! We're happy to hear that you found our prices to be great and that your delivery was quick. Providing excellent value and speedy service is our top priority. We appreciate your support and can't wait to serve you again soon! Best regards, The Flash Centre Team

Posted 4 months ago

“Excellent”

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Posted 4 months ago

Hi Khosro, Thank you for the fantastic 5-star review! We're thrilled to hear that you had an excellent experience with us. Your satisfaction is what we strive for every day. We truly appreciate your support and look forward to serving you again soon! Best wishes, The Flash Centre Team

Posted 4 months ago

“I ordered some hot shoe adapters from The Flash Centre on Wednesday evening, and they arrived by lunchtime on Friday. Excellent service – quick and reliable!”

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Posted 4 months ago

Hi Tom, Thank you for taking the time to leave us a 5-star review! We’re thrilled to hear that your hot shoe adapters arrived so quickly. Swift and dependable service is our goal, and your feedback reaffirms our commitment. We appreciate your support and look forward to serving you again soon! Best regards, The Flash Centre Team

Posted 4 months ago

“Good price and quick delivery but the P.P. for this item i though was a bit pricey it was just a rain cover.”

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Posted 4 months ago

Hi Robert, thank you so much for the 5-star review, it's greatly appreciated! Thank you also for your feedback on the shipping fee. We are always trying to find the right balance of providing customers the best possible overall value (goods + shipping), as well as ensure that orders arrive quickly and are covered in case of damage. It does mean our standard shipping is a little more expensive, especially if you are buying a cheaper item, but we are looking into alternative slower delivery options that you could use to save some money in the future. In the meantime, we do offer free courier delivery on all orders over £150, and if you sign up to our newsletter, we're currently offering a free courier delivery coupon for orders of any value. You could use this for your next order perhaps? We look forward to serving you again! Warm regards, TFC

Posted 4 months ago

“Great pricing on a close-out item and arrived next day - can't ask better than that.”

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Posted 4 months ago

Dear Robert, Thank you so much for your fantastic 5-star review! We're delighted to hear that you found our pricing on the close-out item to your liking and that it arrived the very next day. Quick and efficient service is what we strive for, and it's great to know we hit the mark for you. We appreciate your support and look forward to assisting you again in the future! Best, The Flash Centre Team

Posted 4 months ago

“I'm not sure what to think yet! I made my first order which was a seamless paper backdrop. The order was fast which was brilliant but the delivery itself wasn't great and a real let down to the company! I had a message to say it would arrive the next day between 8-1800 which was perfect since I was at home. I kept tracking it but the delivery didn't show or update at all until almost midnight where it said there had been a breakdown/accident. So I emailed the company to then be told it had been delivered (the next day) Since I was going to be out and my husband was asleep due to nightshift, I placed a note on the door asking if the delivery could be hidden behind our gate. Instead, it was dumped outside the front of our house and when I say dumped, I mean dumped 🙈 my husband heard it being dropped on the ground. If he wasn't in, anyone could've taken it.. ok its a big parcel but it wasn't the best customer service tbh. I've still given the company a four as there was a free download from joining which sounds good but I'm not entirely sure I'll order from there again due to the delivery service. Update! Mike got in contact with me and explained what happened with the delivery. I have to say that I was impressed by the response and will definitely give The Flash Centre another go.”

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Posted 4 months ago

Hi Kate, Thank you so much for leaving us a positive review. Whilst it's never nice to hear criticisms, in many ways it is more important to us than the positive stuff, as it helps us understand where we can do things better for future. Unfortunately, with Colorama deliveries, our hands have become completely tied with courier choices. Over the years all the couriers we've used have one by one either started out right refusing parcels over 2m long, or have added huge surcharges to these parcels (£50+!) that make them impossible for customers to afford. As options have dwindled, we've ultimately left with one choice, DX courier. Our usual courier UPS won't take them, neither will DPD, TNT, Parcelforce, or a host of others we have investigated. Thankfully, for the most part DX are quite good, and it sounds like with your package if the van hadn't broken down everything would have gone well. Occasionally though, just like every courier we've ever used (at least half a dozen over the years), they do something silly like leaving a package in a doorway. We will pass the complaint on to our account manager at DX, and ask them to re-affirm with their drivers that leaving packages like this is not acceptable. We continue to look out for alternative options to DX and should one ever become available, we'll certainly explore it to see if it's a better (cheaper or more reliable) option for our customers. We'd really love for you to give us another shot, so you can see that as professional photographic retailer, we really care about our customers, and aren't defined by the foolishness of a delivery driver from a third-party courier company. I can't honestly say couriers will always make the smartest choices, but 99% of the time, deliveries turn up exactly as planned and to where they are supposed to go! We send hundreds of packages a day, and invariably the odd one goes wrong here and there. Thanks again for your feedback, and apologies for the inconvenience caused. Mike

Posted 4 months ago

“Good service. Quick turnaround and all items as described.”

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Posted 5 months ago

Dear Dave, Thank you for your wonderful 5-star review! We're so glad to hear that you enjoyed our service and appreciated the quick turnaround. Ensuring our items are accurately described and delivered promptly is a top priority for us. We truly value your support and look forward to helping you again in the future! Best, The Flash Centre Team

Posted 4 months ago

“Quick delivery, good price.”

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Posted 5 months ago

Dear Customer, Thank you for your fantastic 5-star review! We're thrilled to hear that you found our delivery quick and our pricing to be good. Your satisfaction is our top priority, and it's wonderful to know we met your expectations. We appreciate your support and look forward to serving you again soon! Best, The Flash Centre Team

Posted 4 months ago

“I purchased an elinchrom fuse holder priced at £2:50 but was disappointed to be charged over £12 in total with the p&p! The product weighed a few grammes and could have been sent first class post for a couple of pounds. As I urgently needed the fuse holder I accepted the charge but i think you need to be more flexible in your shipping charges…. I note that the postage label stated that it weighed 1kg!”

Helpful Report

Posted 5 months ago

Hi Robert, thank you so much for the 4-star review, it's greatly appreciated! Thank you also for your feedback on the shipping fee. We are always trying to find the right balance of providing customers the best possible overall value (goods + shipping), as well as ensure that orders arrive quickly and are covered in case of damage. It does mean our standard shipping is a little more expensive, especially if you are buying a cheaper item, but I can see the item arrived with you quickly, which is great as you mention you needed it urgently. We are looking into alternative slower delivery options that you could use to save some money in the future. In the meantime, we do offer free courier delivery on all orders over £150, and if you sign up to our newsletter, we're currently offering a free courier delivery coupon for orders of any value. You could use this for your next order perhaps? We look forward to serving you again! Warm regards, TFC

Posted 4 months ago

“Ordered a selection of 35mm film to play with, all arrived next day, and prices were compeitive. A great place to buy film!”

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Posted 5 months ago

Hi Mike, Thank you so much for your glowing 5-star review! We're thrilled to hear that your selection of 35mm film arrived promptly and that you found our prices competitive. We strive to provide both quality products and excellent service, and it's great to know we hit the mark for you. We appreciate your support and look forward to serving you again in the future! Best wishes, The Flash Centre Team

Posted 4 months ago

“Very impressed with the service and prices I had to contact them as I made an error in my order. It was sorted out within minutes and the order arrived the next day. The goods AD200 PRO II was the best price I could find in the uk and postage was free. Brilliant!”

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Posted 5 months ago

Dear Robert, Thank you so much for your fantastic 5-star review of The Flash Centre! We're thrilled to hear that you were impressed with our service and prices. It’s great to know that we could quickly assist you with your order and that it arrived so promptly. Your kind words motivate our team to keep delivering top-notch service. We look forward to serving you again soon! Best wishes, The Flash Centre Team

Posted 5 months ago

“Easy to find what I was looking for on their site, easy to order, lots of updates from The Flash Centre, competitive prices”

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Posted 5 months ago

Dear Neil, Thank you for your wonderful 5-star review of The Flash Centre! We're thrilled to hear that you found our site easy to navigate and appreciated the ordering process. It's great to know that our updates and competitive prices met your expectations. Your feedback inspires us to continue providing excellent service. We look forward to serving you again soon! Best wishes, The Flash Centre Team

Posted 5 months ago

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

The Flash Centre Reviews