The Flash Centre Reviews

Name: The Flash Centre
Address: Spectrum Point, 164 Clapgate Lane, Birmingham, London
Rating: 4.86

4.9 Rating 865 Reviews

97 %

of reviewers recommend The Flash Centre

Company Reviews

Product Reviews

Metrics

4.9

Based on 865 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

The Flash Centre 5 star review on 23rd March 2025

Mohammad Iftekharuddin Bunty

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service”

Helpful Report

Posted 3 months ago

Hi Gary, Thank you for your excellent 5-star review! We're so pleased to hear that you received outstanding service from us. Your feedback truly motivates our team to keep providing top-notch experiences for our customers. We can't wait to serve you again soon! Best wishes, The Flash Centre Team

Posted 3 months ago

“I ordered a Think Tank roller case on a Friday afternoon and it was delivered before 8.30 the next day on a Saturday morning. Very impessed! Was a super simple purchase online. Can't fault it.”

Helpful Report

Posted 3 months ago

Hi Georgina, Thank you for your fantastic 5-star review! We're absolutely delighted to hear that your shopping experience was so smooth and that your Think Tank roller case arrived so quickly. Customer satisfaction is at the heart of what we do, and your kind words mean a lot to us! We look forward to serving you again soon! Best wishes, The Flash Centre Team

Posted 3 months ago

“Very quick delivery, and free postage on my first order. Excellent.”

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Posted 3 months ago

Hi Michael, Thank you for your amazing 5-star review! We're delighted to hear that you experienced quick delivery and enjoyed free postage on your first order when you signed up to our newsletter. Your satisfaction is our top priority! We look forward to having the pleasure of serving you again soon! Best wishes, The Flash Centre Team

Posted 3 months ago

“Amazing choice of product, very reasonable price and super fast despatch”

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Posted 3 months ago

Hi there, Thank you for your wonderful 5-star review! We're thrilled to hear that you found an amazing choice of product at a reasonable price and that your order was dispatched so quickly. Your satisfaction is incredibly important to us! We can't wait to assist you with your next purchase! Best wishes, The Flash Centre Team

Posted 3 months ago

“Good price and arrived much quicker thsan expected. Thank you!”

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Posted 3 months ago

Hi there, Thank you for your fantastic 5-star review! We're so pleased to hear that you found a good price and that your order arrived quicker than expected. Your satisfaction is our top priority! We can't wait to serve you again in the future! Best wishes, The Flash Centre Team

Posted 3 months ago

“Perfect service every time 👍”

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Posted 3 months ago

Hi there, Thank you for your fantastic 5-star review! We’re thrilled to know that you’ve experienced perfect service every time. Your support means the world to us! We look forward to serving you again soon! Best wishes, The Flash Centre Team

Posted 3 months ago

“Excellent service at a great price! I ordered 2 Godox V1's and an X3 trigger and they arrived in 2 days. TFC is definitely at the top of my list for buying new gear in future”

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Posted 3 months ago

Hi Jon, Thank you for your amazing 5-star review! We're delighted to hear that you had a positive experience with our service and that your order arrived quickly. It's great to know that The Flash Centre is at the top of your list for future gear purchases! We truly appreciate your support and look forward to serving you again soon! Best wishes, The Flash Centre Team

Posted 3 months ago

“Excellent site - good range and good price! Appreciated free postage. Super fast delivery!!! Thank you.”

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Posted 3 months ago

Hi Rod, Thank you so much for your excellent 5-star review! We're thrilled to hear that you appreciate our range and pricing. It's great to know that the free postage and super fast delivery made your experience even better. Your support means a lot to us, and we look forward to welcoming you back! Best wishes, The Flash Centre Team

Posted 3 months ago

“Good help with urgent delivery.”

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Posted 3 months ago

Hi Barry, Thank you for your wonderful 5-star review! We're so glad to hear that you received the help you needed for your urgent delivery. Ensuring our customers' needs are met promptly is a priority for us. We appreciate your support and look forward to assisting you again in the future! Best wishes, The Flash Centre Team

Posted 3 months ago

“Excellent supplier and repair agency”

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Posted 3 months ago

Hi Stephen, Thank you for your fantastic 5-star review! Your satisfaction is our top priority, and it’s wonderful to know we’ve earned your trust. We truly appreciate your support and look forward to assisting you again in the future! Best wishes, The Flash Centre Team

Posted 3 months ago

“I bought 4 light bulbs and some fuses. The ups delivery was terrible the ups delivery driver just chuck my parcel over the fence and did not pass it to me it was lucky that my bulbs survived I would definitely pick a new company to do your delivery’s”

Helpful Report

Posted 3 months ago

Hi William, thank you so much for your review of The Flash Centre, whilst it's never nice to hear negative feedback, in many ways these types of reviews are the most important to us, as it gives us a chance to hear direct from our customers where we can improve, and to investigate new ideas for enhancing the customer experience for all. We're really sorry to hear that the UPS driver mishandled your parcel, but relieved to here that the packaging from our team was sufficient to protect the fragile glass bulbs, even after being thrown around like this. Rest assured we'll be reporting this to UPS to minimise the chance of it happening again. I'll also reach out to you personally, and if you happened to have taken any photos of how the package arrived it would be really useful for me to attach these to our complaint to UPS. Onto the wider issue of courier choice, alas in something like 40 years sending parcels to our customers, we are yet to find a perfect solution (and not entirely sure that the "perfect" courier exists). Just in my 17 or so years at TFC we have tried Interlink Express, DPD, TNT, and Parcelforce, before settling on our current pairing of UPS and DX (the latter required for our very large parcels). As a consumer myself i've also had experiences with DHL, Fedex, Evri, Royal Mail and more. All we have tried over the years have unfortunately been guilty of occasionally throwing a parcel over a fence, losing a parcel, leaving a parcel out in the rain etc. So the best we can do is try to find the courier that provides the best overall value and experience to our customers, minimising the number of mistakes like this, but accepting that a few problems are unfortunately unavoidable. The vast majority of our reviews have specifically complimented the service of UPS, but occasionally one goes wrong, and we're really sorry that it was you on this occasion. Rest assured, your comments have been noted, reported to UPS, and most importantly will factor into our courier selection, which we try to review and assess regularly to make sure we are making the best decision for our customers. In addition to this, we always do our best to make sure that products are packaged very carefully, to mitigate the risk of any damage, which it sounds like worked in our favour for your delivery! However, if something did break or damage in transit, we would simply send you a free of charge replacement or refund you for the item (whichever you prefer) with no hesitation. Whilst we can't promise that every delivery will be 100% perfect (although UPS' record is definitely better than the other couriers we've used before!) we can promise that it won't cost our customers a penny to solve any problems. I hope that helps you to understand how we came to chose UPS, and gives you some faith that you can be confident shopping with TFC again. As mentioned above, I have also reached out to your personally, and would welcome any additional feedback, or answer any questions you might have. Have a great Sunday! Mike

Posted 3 months ago

“Placed my order, it arrived in days. great service”

Helpful Report

Posted 3 months ago

Hi Graeme, Thank you so much for your amazing 5-star review! We're thrilled to hear that your order arrived quickly and that you're happy with our service. Our team works hard to ensure a seamless experience, and it’s wonderful to know we've met your expectations. We appreciate your support and look forward to serving you again soon! Best wishes, The Flash Centre Team

Posted 3 months ago

“Purchased an Eizo Monitor which I was delighted to receive the very next day via UPS. Excellent service and communication. Reliable courier. Manythanks!”

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Posted 4 months ago

Hi Daniel, Thank you for your wonderful 5-star review! We're thrilled to hear that you are delighted with your Eizo Monitor and that it arrived so quickly. Our team works hard to ensure excellent service and reliable delivery, so it’s great to know that your experience reflected that. We really appreciate your kind words and look forward to serving you again in the future! Best wishes, The Flash Centre Team

Posted 4 months ago

“Good price, very quick delivery.”

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Posted 4 months ago

Thank you for your fantastic 5-star review! We're delighted to hear that you found our prices good and enjoyed the quick delivery. Your satisfaction is our priority, and we’re glad we could meet your expectations. We look forward to serving you again soon! Best wishes, The Flash Centre Team

Posted 4 months ago

“Lovely delivery gentlemen, and i love the persoal touch to the email to check delivery was succesful. Will definately be purchasing from here again! Backdrop colours are also acurate to what they show on the photo. Packaging was damaged but i got lucky with no damage to the backdrop so no complaints here!”

Helpful Report

Posted 4 months ago

Hi Gemma, Thank you for your lovely 5-star review! We're so pleased to hear that you had a good delivery experience and backdrop colours were just as you expected! We’re happy that everything arrived safely despite the damage to the packaging. Rest assured, if you're product had arrived with issues due to damage in transit, we'd have a replacement on route to you as fast as possible! Best wishes, The Flash Centre Team

Posted 4 months ago

“Strobes arrived ahead of schedule. Excellent customer service and delivery service. Already ordered further products as the prices are unbeatable.”

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Posted 4 months ago

Hi there, thank you so much for the fantastic 5-star review! We’re thrilled to hear that your strobes arrived ahead of schedule and that you enjoyed excellent customer service and delivery. It’s great to know you’re taking advantage of our unbeatable prices as well! We truly appreciate your continued support and can’t wait to assist you with your next order! Best wishes, The Flash Centre Team

Posted 4 months ago

“Incredibly happy with The Flash Centre - I ordered two Colorama rolls and they were delivered within 48 hours, in time for my shoot. I’ve used them before and wouldn’t hesitate to recommend them.”

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Posted 4 months ago

Hi Jodi, Thank you so much for the amazing 5-star review! We're thrilled to hear that you were incredibly happy with your recent experience at The Flash Centre. It’s fantastic to know that your order arrived right on time for your shoot! We truly appreciate your continued support and your willingness to recommend us. We can’t wait to assist you again in the future! Best wishes, The Flash Centre Team

Posted 4 months ago

“Had the correct product at the right price, with prompt delivery.”

Helpful Report

Posted 4 months ago

Hi there, thank you for the wonderful 5-star review! We're delighted to know that you found the correct product at the right price and that our delivery met your expectations. Your satisfaction is our top priority! We appreciate your support and look forward to serving you again in the future! Best wishes, The Flash Centre Team

Posted 4 months ago

“Great service, fast delivery, so pleased with the product.”

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Posted 4 months ago

Hi Mark, Thank you for the fantastic 5-star review! We're thrilled to hear that you were pleased with our service and fast delivery. It's great to know that you love the product! Your support is greatly appreciated, and we look forward to assisting you again in the future! Best wishes, The Flash Centre Team

Posted 4 months ago

“Very happy, speedy delivery A+”

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Posted 4 months ago

Hi there, Thank you for the fantastic 5-star review! We're so glad to hear that you were very happy with our speedy delivery. Your satisfaction truly means the world to us! We appreciate your support and can't wait to serve you again in the future! Best wishes, The Flash Centre Team

Posted 4 months ago

The Flash Centre is rated 4.9 based on 865 reviews