The Fish Society Reviews

Name: The Fish Society
Address: Unit 13 Henley Business Park, Pirbright Road, Guildford, Unit 13 Henley Business Park, Pirbright Road, Guildford, Normandy
Rating: 4.62

4.6 Rating 25,241 Reviews

90 %

of reviewers recommend The Fish Society

Visit Website

Phone:

01428 687768

Email:

customerteam@thefishsociety.co.uk

Location:

Unit 13 Henley Business Park, Pirbright Road, Guildford,
Unit 13 Henley Business Park, Pirbright Road, Guildford
Normandy
GU3 2DX

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The Fish Society 5 star review on 9th March 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Not impressed. Found it overpriced for what we got. We did enjoy the snails.”

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Posted 3 months ago

“Ordered quite a few things... the teriyaki coley was absolutely delicious and very good value, the monkfish steak was also tasty and meaty, I made some delicious tandoori monkfish with it. The black miso cod was tasty and chunky, but not as good value for money as the other 2, but was quality. The order came on the day I picked, which suited me and was extremely well packaged, I immediately transferred everything into the freezer so I could eat it whenever I wanted which was a huge plus. My only gripe was the portion of cooked lobster meat. I paid quite a bit for a small portion, it didn't have the sweet lobster flavour that I'm used to, it was bland, and half of it was so chewy that it was absolutely inedible. Maybe I just got a bad batch, but it won't put me off ordering other things again from the fish society, especially the teriyaki coley!”

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Posted 3 months ago

“Great quality fish best oysters we have had! Looking forward to our next order !”

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Posted 3 months ago

“3 times i was let down by the fact the items were not deliverd on day promised !! I am waiting for my bank statement , to see if so money has been refunded on my last delivery ? that was not fully completed ?!”

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Posted 3 months ago

“I had 2 orders over Christmas. The first The Fish Society went above and beyond when I had a dates issue. The produce received was fantastic. The second however, simply didn’t arrive and The Fish Society were incredibly unresponsive until an eventual refund. I would definitely suggest having a real customer service team, and enough people to handle those requirements would be advised. There is an AI agent who replies saying almost nothing and provides no help and quite honestly heightens frustration.”

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Posted 3 months ago

“Great choice easy to shop and checkout. Lots of email updates re order and delivery . Goods were still frozen on delivery. Used the cod and made my own Fishfingers . Delicious. Smoked salmon pate perfect size for two . Highly recommended”

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Posted 3 months ago

“Tricked into signing up to monthly payment that I have no idea how to stop! Fish was nothing special”

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Posted 3 months ago

“The fish arrived a day late. I hope that didn't mean it was in transport overnight. I ordered the biggest lobsters thar were quite small still. Overall the quality is OK. Nice to have big portion sizes directly delivered to my door, but it's noting special and probably a bit pricey for what it is.”

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Posted 3 months ago

“Suburb quality products delivered promptly 👍”

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Posted 3 months ago

“Great service”

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Posted 3 months ago

“My first order got lost in transit, but it was replaced within a day or two. Packaging incredible”

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Posted 3 months ago

“Always excellent quality fish, really well organised.”

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Posted 3 months ago

“Worst fish and customers service ever ! Never again”

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Posted 3 months ago

“Arrived well packaged to keep frozen status. Excellent quality fish and enjoyed by all who were lucky enough to eat it. Thank you.”

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Posted 3 months ago

“I ordered black Cod and frozen prawns ! The taste is just divine !! Highly recommend Thank you for your service!”

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Posted 3 months ago

“Fish is great but there support on the use of their discounts is very poor”

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Posted 3 months ago

“Very disappointed the dressed lobster was very small the £10 frozen supermarket are bigger and better value”

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Posted 3 months ago

“Very good fish...well packaged and delivered promptly.... the cod..salmon and haddock all delicious.... did not enjoy the fish fingers ....the coating was thick and I found the fish rather "tough".... On the negative side... the portions were surprisingly small ..the cod especially.”

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Posted 3 months ago

“Whatever I order, I always receive the highest quality seafood possible. The Fish Society is efficient and they are easy to order from.”

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Posted 3 months ago

“The fish was very fresh and arrived well packed. I like the variety you get and they make it clear whether the fish is farmed or not.”

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Posted 3 months ago

The Fish Society is rated 4.6 based on 25,241 reviews