The Fish Society Reviews

Name: The Fish Society
Address: Unit 13 Henley Business Park, Pirbright Road, Guildford, Unit 13 Henley Business Park, Pirbright Road, Guildford, Normandy
Rating: 4.62

4.6 Rating 25,375 Reviews

90 %

of reviewers recommend The Fish Society

Visit Website

Phone:

01428 687768

Email:

customerteam@thefishsociety.co.uk

Location:

Unit 13 Henley Business Park, Pirbright Road, Guildford,
Unit 13 Henley Business Park, Pirbright Road, Guildford
Normandy
GU3 2DX

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The Fish Society 5 star review on 6th July 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent variety of products, very fast delivery and quick response to queries as well”

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Posted 4 months ago

“Des paying the monthly membership fee, which includes "guaranteed by noon" delivery, our recent order didn't arrive until 2.30pm.”

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Posted 4 months ago

“Great communication, great service, great seafood! My son and I really enjoyed prepping the squid and searing the scallops! Well definitely be back for more!”

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Posted 4 months ago

“Very good products , but promised delivery did not arrive had to chase to get it delivered.”

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Posted 4 months ago

“Very easy to deal with. Great fast efficient servic. Will be placing future orders with them.😁”

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Posted 4 months ago

“There is 'only me' so have to be a bit 'picky' with orders. However, everything I've ever ordered has been super, so thank you.”

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Posted 4 months ago

“Brilliant service, delivery and taste!”

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Posted 4 months ago

“Order arrived on time and was well insulated.”

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Posted 4 months ago

“The fish always tastes straight from the sea. I always know it will taste as delicious simply cooked or in my favourite recipes.”

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Posted 4 months ago

“Arrived safely, still frozen in a well packed box. I will probably order from this company again. Good service.”

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Posted 4 months ago

“the mackeral fillets were nice but dissapointed the six or seven fillets in each pack were all frozen together so being a single person its not very good to have to defrost the whole pack. it would be helpful if you could highlight this on your website hence the three stars”

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Posted 4 months ago

“Beautiful products, easy ordering, efficient delivery! Fantastic experience!”

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Posted 4 months ago

“Perfect service, incredible quality. Definitely can recommend it”

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Posted 4 months ago

“Very prompt service. Excellent quality products”

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Posted 4 months ago

“Excellent service, healthy fish, and punctual service. The way the fish are displayed on the website is easy and helpful. Thank you. Best regards. Essam”

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Posted 4 months ago

“Good quality & price, delivered quickly.”

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Posted 4 months ago

“Always great quality products, and it feels great to have the freezer stocked with such nutritious options! The only suggestion for improvement would be to think about ways to reduce the amount of plastic packaging, which is obviously difficult. For instance I have purchased frozen fillets in bulk before that were loose in one large bag, rather than individually wrapped.”

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Posted 4 months ago

“Turbot was lovely and tasty. Scallops a bit small for king scallops but still tasty. Mackerel, two pieces were unusable because they were mushy and tasted off however the other 2 were perfect.”

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Posted 4 months ago

“Hello, My favorite place to bay fish.Thank you.”

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Posted 4 months ago

“Totally inedible. Washed out, tasteless lobster with a weird consistency. Meat just crumbled. Worst experience of lobster. Had to throw away it definitely wasn’t right. Tried your phone no and email address but both dont work so was suprised you sent this review request when clearly you send out inferior goods and don’t want to be contacted. Will be putting photos on all social media and review boards as feel angry at having spent so much money on inedible items not fit for human consumption”

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Posted 4 months ago

Hello Candice, We’re very concerned to read this, as what you’ve described is not consistent with the quality standards we work to. Lobster meat can occasionally become soft or crumbly if it has been previously thawed and refrozen, overcooked, or stored incorrectly after delivery. However, we would need to investigate properly before drawing any conclusions. We have fully operational phone and email channels, and we have no record of a successful contact attempt linked to this order. We would genuinely like the opportunity to review the matter. Please contact us directly at customer services with your order number and photographs so we can assess the product and advise appropriately. We take any suggestion that a product is “not fit for consumption” extremely seriously, and if there is a genuine issue, we will of course address it properly once we have the necessary information. We look forward to hearing from you so we can resolve this. — The Fish Society Team

Posted 4 months ago

The Fish Society is rated 4.6 based on 25,375 reviews