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The Fish Society Reviews

4.6 Rating 25,037 Reviews
91 %
of reviewers recommend The Fish Society
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Phone:

01428 687768

Email:

customerteam@thefishsociety.co.uk

Location:

Unit 13 Henley Business Park, Pirbright Road, Guildford,
Unit 13 Henley Business Park, Pirbright Road, Guildford
Normandy
GU3 2DX

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Anonymous
Anonymous  // 01/01/2019
I bought a few different things at Christmas, first time I’ve used the service, delivery was great and the food exceptional. I will be buying again.
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Posted 1 day ago
Excellent produce.
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Posted 1 day ago
The mussels were awful, they looked no better than scraped from the rocks. They were tasteless or even worse, the second bag will go in the bin or to see if the birds are interested.I So much for Bantry Bay, I had such hopes a delicious meal that I ordered 2 kg
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Posted 1 day ago
I order from the Fish Society every few weeks. The food and the delivery is always of a high standard. Thank you and see you again soon.
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Posted 1 day ago
Absolutely terrible! I am a private chef and I ordered the fish to be delivered on a very specific date - it was delayed (despite paying £26 for delivery) and so didn’t arrive at the house I was working at until I had been abd gone making it a complete nightmare situation for me. Adding to this - the fish society refused to give me any refund. Absolutely shocking customer service (AI). You have lost a regular customer today.
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Posted 1 day ago
Ordered the Seafood Broil for Christmas Eve 2025 which was brilliant - a hit with all our guests. Based on this I immediately ordered another for my husbands birthday on 30th January to share with friends who couldn't attend at Christmas. All fine, payment taken - everyone looking forward to it. 10am today (29th - day before the party) I get a call to say they're sorry but they are out of stock!! No alternatives offered just "sorry" - and advised it will take 48 hours to refund. Why take payment for something that's out of stock? Oh - apparently it was in stock when I ordered. This stuff is frozen so if it was in stock when I ordered it why wasn't it in stock to post out when I needed it? They've really ruined our plans for a cock-up on their part and rather than admit it they've blamed their suppliers. Don't buy from them if you're wanting anything for a particular event - or at least have a Plan B. Other than that - it's ok, everything is frozen but nice enough. In future I'll shop locally for fresh
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Posted 1 day ago
Excellent products, good delivery and super customer service !! Can heartily recommend The Fish Society.
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Posted 1 day ago
order didnt arrive, no compemsation or support was offered.
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Posted 1 day ago
Lovely scollops and tiger prawns. Delivery service is very good
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Posted 1 day ago
Excellent products - the crab was very tasty. Didnt give 5 stars just because two of the crab legs had snapped. It did seem well packaged and the majority of the crab was fine, so not a big problem.
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Posted 1 day ago
The most of times, not always, frozen stuff was half or almost defrosted. Therefore I buy a stuff just before I need. You have many nice seafood but frozen stuff is not frozened. That's ashamed.
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Posted 1 day ago
great advice, great sashimi grade fish and speedy delivery
The Fish Society 5 star review on 29th January 2026 The Fish Society 5 star review on 29th January 2026
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Posted 1 day ago
Fish arrived on time , super efficient. Excellent miso marinated black cod .
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Posted 1 day ago
As always excellent service and delivery and superb fish
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Posted 1 day ago
My original order # 89447, was lost in transit, after one week, thanks to Dean a replacement order was sent. Order # 896304 was received today. Thank you.
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Posted 2 days ago
Our experienced is mixed so far. The prawns, mahi-mahi,and monkfish were all very good. The real problem was the poulard clams. I could not go them to open naturally so had to throw them away not eaten.
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Posted 2 days ago
very good value and service
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Posted 2 days ago
Prompt delivery and excellent quality..
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Posted 2 days ago
Excellent prawns, and delivery, frozen on arrival
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Posted 2 days ago
The halibut was delicious, soft and plump . I will definitely buy this again
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Posted 2 days ago
The Fish Society is rated 4.6 based on 25,037 reviews