The Fish Society Reviews

Name: The Fish Society
Address: Unit 13 Henley Business Park, Pirbright Road, Guildford, Unit 13 Henley Business Park, Pirbright Road, Guildford, Normandy
Rating: 4.62

4.6 Rating 25,240 Reviews

90 %

of reviewers recommend The Fish Society

Visit Website

Phone:

01428 687768

Email:

customerteam@thefishsociety.co.uk

Location:

Unit 13 Henley Business Park, Pirbright Road, Guildford,
Unit 13 Henley Business Park, Pirbright Road, Guildford
Normandy
GU3 2DX

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The Fish Society 5 star review on 9th March 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great fish and service.”

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Posted 3 months ago

“Great find and superb fish!”

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Posted 3 months ago

“Amazing quality meat”

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Posted 3 months ago

“I am extremely dissatisfied with The Fish Society. I clearly stated before placing my order that delivery needed to arrive before 1:00 pm, and their team explicitly confirmed this in email (see attached screenshot). Despite this, the delivery was late, my cancellation request was ignored, and the parcel was left unattended. On top of that, the quality of the food was not great. The company now refuses to issue a full refund. Their indifference and lack of accountability are unacceptable. I cannot recommend their services.”

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Posted 3 months ago

“Always happy with the quality of seafood I receive , I also have ordered for family members as gifts and they were happy. I am not so pleased with the addition of £5 a month membership that must have been in my basket at some point, I emailed about this but not had a response, I would like this removed.”

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Posted 3 months ago

“salmon caviar is very good”

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Posted 3 months ago

“The fish was very fresh and delicious, delivered in excellent cool conditions.”

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Posted 3 months ago

“I am finding it very difficult in getting a response to my correspondence !!!”

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Posted 3 months ago

“Great service and quality. I ordered lobsters which were amazing, thank you”

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Posted 3 months ago

“Delivery non existent”

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Posted 3 months ago

“Always been excellent Seafood, I have been a customer for many years and never been disappointed ever”

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Posted 3 months ago

“Very poor customer service. I never received my order. I contacted customer support and was told “maybe the courier forgot it in the fridge” and that a replacement would be sent the next day. I waited another week — nothing arrived. I contacted them again and this time they said “maybe the address didn’t fit.” No one took real responsibility, no one cared about the customer. In the end I had to request a refund without ever receiving the order, so I don’t even know what their fish is like. The only thing that works perfectly is their marketing — my inbox is flooded with their promotional emails. I will not use this company again”

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Posted 3 months ago

“The fish arrived to time and well packaged. It was delicious when it was eaten.”

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Posted 3 months ago

“promt quality Product”

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Posted 3 months ago

“Extremely impressed with the Company. The fish was so fresh and delicious. The seafood was exquisite too! Prices are surprisingly good taking in account the quality of fish! Recommendations are due!!!”

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Posted 3 months ago

“Excellent quality”

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Posted 3 months ago

“Best ever”

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Posted 3 months ago

“The cod Liver tins are definitely something special. Served on a bed of rocket with piccolo rand fresh olive bread is definitely a statement brunch.”

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Posted 3 months ago

“Fantastic fish and came quickly. Great value for money.”

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Posted 3 months ago

“Not impressed. Found it overpriced for what we got. We did enjoy the snails.”

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Posted 3 months ago

The Fish Society is rated 4.6 based on 25,240 reviews