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The Fish Society Reviews

4.6 Rating 24,408 Reviews
91 %
of reviewers recommend The Fish Society
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Phone:

01428 687768

Email:

customerteam@thefishsociety.co.uk

Location:

Unit 13 Henley Business Park, Pirbright Road, Guildford
Normandy
GU3 2DX

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The delivery was scheduled for between 1600hrs & 1800 hrs, beyond your 99% 1700hrs quote. It eventually arrived at 2005hrs which caused us grave concern for the quality of the fish. It was still frozen thanks to your packaging but future orders will need to have more reliable delivery
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Posted 1 week ago
I'm ordering from the fish society from time to time and in general the products are of high quality, there were a couple of instances when packaging was broken though (Laksa) which was fine as it arrivide frozen anyway. This time, hovewer, Monkfish Liver was quite poor quality. It wasn't creamy, I'd say it was even grainy in some parts, very little oil in the tin. I ordered it a couple years ago too, and it was completely different product back then that I enjoyed.
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Posted 1 week ago
Very good products but I miss not being able to buy cockles and in particular your tasty welks.
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Posted 1 week ago
Good selection of excellent seafood, delivered quickly and packaged with care. The Fish Society has been been consistent across many years and whilst I am not their biggest customer (I wish I could be), I am always a happy one.
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Posted 1 week ago
Excellent service and fast delivery, thank you! We haven't eaten the monkfish cheeks or the split lobster yet - they went straight into the freezer. Looked very fresh and were well packed, still fully frozen. The packaging was very robust, no chance of spoilage or the contents defrosting before they reach the customer. Totally satisfied customer!
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Posted 1 week ago
Always the most delicious fish, freshly packed and prepared to taste the best. The special delivery boxes keep everything frozen and safe and are delivered without any fuss.
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Posted 1 week ago
An item was missing from my order and although I would have preferred a replacement – it was an item I particularly wanted – I was not given a choice, just a refund.
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Posted 1 week ago
I've just discovered The Fish Society and I'm extremely happy with the produce and customer service. Ive already ordered twice in 7 days. The Japanese sashimi scallops are the best I've tasted since I last went scubs diving for scallops myself and ate them fresh and raw on the boat deck as soon as I surfaced. To say I'm fussy and a bit spoiled when it comes to seafood is an understatement. The oyster meat is large, creamy and great value for money. I cant list everything I bought as it would be a very long review. Suffice to say this is the best seafood I've managed to find since arriving back in the UK five years ago and believe me I've looked and sampled plenty. They have a very strong ethic of sustainability and will deliver right to your doorstep for free once you spend a certain amount. Looking for that unusual or exotic piece of marine life you had on an overseas holiday but just can't find here in the UK? Or want to splash out on some good caviar, then I suggest you check out their inventory. Enjoy!! Oh, the pictures are too show the condition and size you'll receive.
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Posted 1 week ago
Very reliable
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Posted 1 week ago
Usually very good but I asked to change the date of my delivery as it was incorrect. I was told they’d try and then contact me. No further contact has been received but I have a “how did we do?” email. But no delivery! I hope this means my delivery has been rescheduled but I have no way of knowing.
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Posted 1 week ago
Supposed to be delivered Saturday. Turned up Monday evening completely defrosted. One week later and many emails still don’t have either a replacement or a refund.
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Posted 1 week ago
Great product, quick delivery
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Posted 1 week ago
I live near the sea but love the convenience of The Fish Society. The quality of the fish is excellent and love having a stash in my freezer for quick and easy suppers.
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Posted 1 week ago
Excellent service and product.
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Posted 1 week ago
Had better fish from iceland
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Posted 1 week ago
Ordering is always a painless experience and the fish is always top quality.
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Posted 1 week ago
We ordered two different salmon cuts (gorgeous 10/10), some salmon roe which was okay but just not to our tastes and some tuna which unfortunately was full of thick fat lines and was incredibly tough/chewy. We could only cut away 2 good pieces to eat and the rest was unusable. The dog thought it was the greatest thing so at least it wasn't a total waste. We will be ordering more of the salmon but will be avoiding anything else in future (sorry pup)!
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Posted 1 week ago
Love everything I have had so far- sadly my only complaint is that for me at 87 and fragile the unwrapping is a major problem- I totally understand you have to keep the contents frozen but am overburdened with wrapping and disposal! Everything otherwise is superb and absolutely don’t want to complain!
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Posted 1 week ago
Excellent product! We ordered this product for the third time and will be ordering more soon. Recommend to anyone, great company! Thank you
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Posted 1 week ago
Ray wings are delicious. Haven’t tried the butterfly prawns yet but no study will also be delicious
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Posted 1 week ago
The Fish Society is rated 4.6 based on 24,408 reviews