The Fish Society Reviews

Name: The Fish Society
Address: Unit 13 Henley Business Park, Pirbright Road, Guildford, Unit 13 Henley Business Park, Pirbright Road, Guildford, Normandy
Rating: 4.61

4.6 Rating 25,481 Reviews

90 %

of reviewers recommend The Fish Society

Visit Website

Phone:

01428 687768

Email:

customerteam@thefishsociety.co.uk

Location:

Unit 13 Henley Business Park, Pirbright Road, Guildford,
Unit 13 Henley Business Park, Pirbright Road, Guildford
Normandy
GU3 2DX

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The Fish Society 5 star review on 9th March 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Can’t comment”

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Posted 3 weeks ago

“Our order was delivered very well packed in ice which was a good thing since the courier delivered it 9 hours late. Prawns were still in good condition and we bbq’d them last night. Delicious!”

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Posted 3 weeks ago

“Up to its usual good service and quality”

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Posted 3 weeks ago

“Great! Easy to navigate website, great products - what’s not to love?”

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Posted 3 weeks ago

“Very good service and quality. My wife and I really enjoy the food here, and a good relationship with them already.”

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Posted 3 weeks ago

“Having only tried one of the products ordered, and to find it completely inedible, is beyond disappointing.”

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Posted 3 weeks ago

Dear David Thank you for leaving your review. We are so sorry to hear that the product you tried fell so far below expectations. "Inedible" is certainly not the standard of quality we aim to provide, and we completely understand how disappointing this must have been for you. We take quality control very seriously and would love the opportunity to look into this and make things right. Could you please contact us directly at customerteam@thefishsociety.co.uk or call 01428 667768 with your order number and details of the item? We hope to hear from you soon so we can arrange a replacement or refund for you. Warm regards, - The Fish Society

Posted 2 weeks ago

“Fish is always delivered the next day, is well packed and still frozen upon arrival - a great company! So much fish to chose from and some great prices.”

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Posted 3 weeks ago

“Fish was excellent. Thanks”

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Posted 3 weeks ago

“Delicious. The bait arrived in time but the lobster did not. Please send a rough time when it will arrive. This helps in ordering in time. Thanks”

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Posted 3 weeks ago

“Please send me my fish”

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Posted 3 weeks ago

Hello Zoia, Thank you for reaching out. Im so sorry to hear you haven't received your order. Could you please give us a call on 01428 687768 or email us at customerteam@thefishsociety.co.uk so we can look into this further with you. Apologies again. -The Fish Society

Posted 2 weeks ago

“A great variety of fish is safely processed and delivered to our homes . wonderful facility.”

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Posted 3 weeks ago

“Great fish and seafood, but the service is beyond first class xx”

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Posted 3 weeks ago

“Always have a good selection. Every once in a while have an interesting special.”

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Posted 3 weeks ago

“The king crab was almost inedible Great shame as it was a very special celebration”

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Posted 4 weeks ago

Thank you for reaching out, and I am truly sorry to hear about your experience with the King Crab. Knowing this was intended for a very special celebration makes this even more disappointing, and I completely understand your frustration. A premium item like King Crab should be exceptional, and we deeply regret that we let you down on such an important occasion. We hold our seafood to extremely high standards, and it is clear we fell short of the quality you expected and deserved. To help make this right for you, please can you contact the Customer Services team on 01428 687 768 or email us at customerteam@thefishsociety.co.uk - we will be more than happy to help correct this. I have also raised this directly with our quality assurance team to inspect our current inventory and supply chain so this doesn't happen again. Thank you for bringing this to our attention, and I offer my sincere apologies for spoiling your special dinner. - The Fish Society

Posted 3 weeks ago

“I love the TFS”

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Posted 1 month ago

“They stand out not just for their expertise, but for their honesty and reliability.”

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Posted 1 month ago

“Excellent fish and outstanding customer service. Usually on point with next day deliveries, and the one time it was delayed, they reached out to me to let me know and resolve. Very impressed and highly recommend.”

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Posted 1 month ago

“The communication is good and what they offer they deliver.”

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Posted 1 month ago

“Beautiful fresh produce , high quality & fast delivery”

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Posted 1 month ago

“A very quick response to my order and an equally rapid delivery.”

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Posted 1 month ago

The Fish Society is rated 4.6 based on 25,481 reviews