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The Fish Society Reviews

4.6 Rating 24,091 Reviews
91 %
of reviewers recommend The Fish Society
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Phone:

01428 687768

Email:

customerteam@thefishsociety.co.uk

Location:

Unit 13 Henley Business Park, Pirbright Road, Guildford
Normandy
GU3 2DX

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Anonymous
Anonymous  // 01/01/2019
The voucher still hasn’t arrived and it has been two weeks. I have received no further communication on when to expect the gift card and have missed my sisters birthday.
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Posted 5 days ago
Smallest pot of morcombe bay shrimps I have ever seen overpriced
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Posted 5 days ago
I order mussels and clams. The Mussels were mediocre at best. The majority of the clams did not even open, so inedible. I paid far more for this order than at my local fish monger ( he was on holiday ) and the quality was nothing like I am used to. I complained on Monday but they haven’t bother to reply, 4 days later. DO NOT USE, A COMPLETE WASTE OF MONEY
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Posted 6 days ago
I ordered from you before and had excellent results! This time the delivery went all wrong. The night before the scheduled delivery, I received notice that the deliver would be at 11 am. I informed my friend who is currently staying at the time of the delivery time . In the morning, she went to drop off her son at boarding school. Then I was suddenly told the delivery would be between 9:45 and 10:30! As my friend could not be back by 9:45, I asked DPd what could be done: they suggested pushing back the delivery to the following day. I agreed, figuring that the fish would be kept frozen till the next day! Unfortunately the following day I received a box of totally defrosted seafood and fish, none of which was usable any more. Under these circumstances I don’t feel comfortable ordering seafood and fish for hundreds of GB pounds that is unsafe and unusable upon delivery
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Posted 1 week ago
Really disappointed only things edible where the brown shrimps and shell on prawns. Oysters tasted awful and lobster was so dry. Have learnt my lesson will only buy fresh. Waste of £85 after discount
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Posted 1 week ago
Scampi nice but outrageously expensive. BUT YOU USE DPD WHO SUB CONTRACT TO TERRIBLE EVRI DELIVERY COMPANY. THEY DUMPED MY SCAMPI ON THE GROUND FLOOR. YOU JUST DONT CARE! YOU'VE LOST A CUSTOMER, BYE BYE
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Posted 2 weeks ago
You did not deliver my order, it still hasn't arrived !!!!!!. You are more often or not around to answer the telephone. You have not confirmed that i have been refunded my payment ???> Just Terrible service.
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Posted 2 weeks ago
Not happy at all.
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Posted 2 weeks ago
it didnt so
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Posted 2 weeks ago
disgusting...........disgustingdisgusting
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Posted 3 weeks ago
On this occasion we were disappointed.
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Posted 3 weeks ago
TroanLTD.COM helped me out. At last, I received my money back
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Posted 3 weeks ago
Thanks to TroanLTD .COM, I got back my stolen funds
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Posted 4 weeks ago
Sadly my Langos never arrived. The package was delayed, and then I received a message from DPD saying that the package would no longer be delivered. It was my first time using The Fish Society and will likely be the last. The unreliable nature cog the delivery mechanism means I cannot trust my produce will arrive. It left me in a right predicament with my party and having to source alternative food options. Thanks for the full refund. Left feeling disappointed though.
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Posted 1 month ago
no order arrived
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Posted 1 month ago
by cancelling my free subscription
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Posted 1 month ago
Order never arrived
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Posted 1 month ago
I’m not happy at all, it’s very bad quality caviar, I’ve been feeling that I wasted my money
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Posted 1 month ago
it didn't make me happy!
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Posted 1 month ago
Never received my parcel. It was left in a rubbish bin outside the college I teach in and emptied the next morning.
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Posted 1 month ago
The Fish Society is rated 4.6 based on 24,091 reviews