The Fish Society Reviews

4.7 Rating 20,292 Reviews
92 %
of reviewers recommend The Fish Society
4.7
Based on 20,292 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
3.9 out of 5
Read The Fish Society Reviews
Visit Website

Phone:

01428 687768

Email:

customerteam@thefishsociety.co.uk

Location:

Unit 13 Henley Business Park, Pirbright Road, Guildford
Normandy
GU3 2DX

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The Fish Society 5 star review on 8th July 2023
Stephen Squires
The Fish Society 5 star review on 21st January 2023
Marie Wilde
The Fish Society 5 star review on 26th December 2022
Nichola
The Fish Society 5 star review on 25th December 2022
John Hardingham
The Fish Society 5 star review on 25th October 2022
Karen Phillips
The Fish Society 5 star review on 23rd October 2022
Lucy Latham
The Fish Society 5 star review on 16th June 2022
Lesley
57
Anonymous
Anonymous  // 01/01/2019
Quality and delivered on time
Helpful Report
Posted 7 months ago
The salmon are not fresh enough
Helpful Report
Posted 7 months ago
Delivery good.
Helpful Report
Posted 7 months ago
Good communication, delivered on time, excellently packaged and products frozen.
Helpful Report
Posted 7 months ago
I am very disappointed in their response to my complaint about the defrosted items, I won’t be ordering from them again
Helpful Report
Posted 7 months ago
I haven’t tasted everything but those ai have tasted do not warrant the price charged
Helpful Report
Posted 7 months ago
Please remove my details of your system. Thank you
Helpful Report
Posted 8 months ago
Generally good quality fish.
Helpful Report
Posted 8 months ago
They sent me what I wanted and kept me up to date . Delivery could have been a disaster for my frozen delivery was left ok but left in full sunshine
Helpful Report
Posted 8 months ago
Only part of my order arrived so actually I was not happy
Helpful Report
Posted 8 months ago
Mixed feelings on if I would use again
Helpful Report
Posted 8 months ago
Delivery 3 days late. Obviously this isn't fish society fault but still disappointing. Fish society sent new order asap
Helpful Report
Posted 8 months ago
the fish, when unfrozen, was very good
Helpful Report
Posted 8 months ago
We’ll packaged
Helpful Report
Posted 8 months ago
Delivered on time HOWEVER……. The smallest items were packed at the top of the box so had thawed out. They should have been packed in the middle between the denser items or on the bottom on top of the ice packs.
Helpful Report
Posted 8 months ago
The Fish Society was great, the delivery however, was appalling. I specifically requested to leave in a safe place, yet it’s left on my doorstep in full sun. Even packed in ice, on a 30+c day, that’s gonna melt and it did.
Helpful Report
Posted 8 months ago
Delivery guy
Helpful Report
Posted 8 months ago
Reliable Delivery but Expensive
Helpful Report
Posted 8 months ago
Next day delivery, item was well protected when delivered. However no labels at all on the packaging for this batch, strangely enough. No production or best before dates either. Tasted like it had been stored for a very long time and nowhere near as fresh as my previous purchase.
Helpful Report
Posted 8 months ago
Delivery was good.
Helpful Report
Posted 9 months ago
The Fish Society is rated 4.7 based on 20,292 reviews