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The Fish Society Reviews

4.6 Rating 24,122 Reviews
91 %
of reviewers recommend The Fish Society
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Phone:

01428 687768

Email:

customerteam@thefishsociety.co.uk

Location:

Unit 13 Henley Business Park, Pirbright Road, Guildford
Normandy
GU3 2DX

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Anonymous
Anonymous  // 01/01/2019
Not this time they didnt
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Posted 1 year ago
Disappointed this time Contacted customerservice by email but no response
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Posted 1 year ago
Good afternoon Thank you for your time on the phone today. Unfortunately your email went to the wrong email address but hopefully we have now made amends for the disappointing scallops. Kind regards The Fish Society
Posted 1 year ago
So the fish and crab was delivered on time and although of course frozen tasted fine. However the badgering to leave a review is really annoying - so many requests, as a business owner I would be embarrassed
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Posted 1 year ago
Normally very good BUT PM deliveries are NOT VERY GOOD Ice packs broken and useless Most shellfish nearly thawed These NEW paper ice packs do NOT work I am writing separately to Fish Society re my latest delivery and see what is the response
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Posted 1 year ago
Very good fish
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Posted 1 year ago
its ok but nothing amazing
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Posted 1 year ago
Sadly 2 deliveries came thawed out completely. Although we were refunded, it just means we are unable to trust their method of company used to deliver safe products to store in our freezer. Vans used to deliver are ordinary & not suitable (I e) they should be freezer type for carrying fish.
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Posted 1 year ago
I was appalled at having to pay 2 delivery chsrgef
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Posted 1 year ago
Good afternoon Hazel Having checked your order we can see that you were charged ÂŁ14.90. That was because you opted for a by 1pm delivery (ÂŁ5.00) and your order was under ÂŁ20 (del charge ÂŁ9.90) If we can be of any further assistance then please get in touch. Kind regards The Fish Society
Posted 1 year ago
It's much more expensive than my local fishmonger - but my local fishmonfer is 20 miles away.
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Posted 1 year ago
Q check.. Of PB products…
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Posted 1 year ago
High quality tinned fish products! Problems with comunication!
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Posted 1 year ago
Usually excellent
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Posted 1 year ago
The tuna misshapes were very poor as stated in their review section. The rest of the products were great
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Posted 1 year ago
Looked forward to receiving parcel but only happy with certain items
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Posted 1 year ago
Should get a third of refund for the huge prawns
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Posted 1 year ago
quotex best platfroom naice
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Posted 1 year ago
Okayish quality. Customer service not so good. If you raise an issue there is always an excuse
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Posted 1 year ago
i am not very pleased with fish from CHINA
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Posted 1 year ago
As I said. Happy about the variety and freshness and the rapidity of delivery but dissatisfied that I had to clean each one of the three that I ordered.
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Posted 1 year ago
Good Afternoon Evridiki, We do apologise for this mishap. We have emailed you in attempts to make amends and look forward to response. Kind regards, The Fish Society
Posted 1 year ago
Products, nice but expensive. Poor experience with the main purchase not supplied, invoiced but no communication possible due to weekend. Stock difficulty blamed but then product should not have been invoiced and customer informed prior to delivery. Poor service on this occasion.
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Posted 1 year ago
The Fish Society is rated 4.6 based on 24,122 reviews