The Fish Society Reviews

Name: The Fish Society
Address: Unit 13 Henley Business Park, Pirbright Road, Guildford, Normandy
Rating: 4.64

4.6 Rating 24,104 Reviews

91 %

of reviewers recommend The Fish Society

Visit Website

Phone:

01428 687768

Email:

customerteam@thefishsociety.co.uk

Location:

Unit 13 Henley Business Park, Pirbright Road, Guildford
Normandy
GU3 2DX

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The Fish Society 5 star review on 2nd October 2025

La Tartine London Limited

The Fish Society 5 star review on 30th September 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was very disappointed that my Welcome discount of 15% was not allowed for this purchase and no explanation was given”

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Posted 1 month ago

“Delivered on time all the fish looks good.”

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Posted 1 month ago

“I would have given a higher rating but my order arrived without one main item.”

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Posted 1 month ago

“Sustainable and wild fish”

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Posted 1 month ago

“Didn't really :o(”

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Posted 1 month ago

“Not overly happy with Salmon steak size/weight and especially the steaks being more portion shaped.”

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Posted 1 month ago

“The products delivered have been good, but the packaging hasn’t always been adequate. Twice so far, the food arrived half defrosted due to insufficient ice packs in the box. Unless the packaging is consistently good, I would be hesitant to place a large order.”

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Posted 2 months ago

“Not happy with order but very happy with second order”

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Posted 2 months ago

“Refund processed quickly.”

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Posted 2 months ago

“it did not really”

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Posted 2 months ago

“Arrived on time”

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Posted 2 months ago

“The delivery was as promised, fully sealed with ice packs etc.. I’m only marking down as it seems some of the oysters were dead before packaging, but I am ignorant to oyster health.”

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Posted 2 months ago

“as above. will only order again when weather cooler”

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Posted 2 months ago

“I’m rating this 3 stars for the confusing instructions and the lack of customer service. On the their website, the product description states this product is fine to freeze. Once we received it, the label at the bottom of the jar says “Do not freeze”. We called the company 3 times with no answer and no response to our voicemail.”

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Posted 3 months ago

“It’s covered in the FAQs but it should be explicit in the advertising and across the site that fish is likely to arrive defrosted. Had I known this in advance I could have made provision.”

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Posted 3 months ago

“Everything was great except the muscles and the customer service response when I stated that there was no label on the bag saying they were par cooked and the response was “should have read the website””

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Posted 3 months ago

“Not as good as usual ! Website seemed more complicated and didn’t “flow” or recognise membership. Delivery good, but packing poor with items on top of parcel well defrosted eg crab!! You can do better!!!”

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Posted 3 months ago

“Some items were good but very unhappy with the poke bowl tuna”

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Posted 3 months ago

“As a thank you to my mother-in-law I ordered 2 salmon roe and only one was delivered. Luckily my Mother-in-law noticed this so I was able to tell The Fish Society and they sent the 2nd one. I was not very pleased as it ended being more hassle than a pleasure! Luckily my mother in law was not too embarrassed to mention the missing salmon roe otherwise I would never have known!”

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Posted 3 months ago

“In the past - good customer service. Now no longer the case.”

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Posted 3 months ago

The Fish Society is rated 4.6 based on 24,104 reviews