The Fish Society Reviews

Name: The Fish Society
Address: Unit 13 Henley Business Park, Pirbright Road, Guildford, Unit 13 Henley Business Park, Pirbright Road, Guildford, Normandy
Rating: 4.62

4.6 Rating 25,372 Reviews

90 %

of reviewers recommend The Fish Society

Visit Website

Phone:

01428 687768

Email:

customerteam@thefishsociety.co.uk

Location:

Unit 13 Henley Business Park, Pirbright Road, Guildford,
Unit 13 Henley Business Park, Pirbright Road, Guildford
Normandy
GU3 2DX

Write Your review

Tell us how The Fish Society made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

The Fish Society 5 star review on 9th March 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Tuna sashimi had a very large flat bone across the entire block and a second block had a very thick layer of fat. I contacted the company and did not get a response.”

Helpful Report

Posted 1 month ago

“Beautiful quality”

Helpful Report

Posted 1 month ago

“Have ordered manx kippers twice now and they are very good. Any chance you can get whole brown shrimps (shell on)? Can't seem to find them anywhere. It seems that the bulk are being sold to the continent.”

Helpful Report

Posted 1 month ago

“Lovely freshly frozen mackerel fillets”

Helpful Report

Posted 1 month ago

“Finally I’ve a place to buy a wide range of freshly frozen, delicious fish and stock up each month. Very convenient for a busy, working household.”

Helpful Report

Posted 1 month ago

“Quality of the products we're good but the delivery was abysmal; the parcel left by the outside door far away from my flat.You can't treat this product like this,grateful not hot summer month.”

Helpful Report

Posted 1 month ago

“Very pleased with how quickly a problem was resolved.”

Helpful Report

Posted 1 month ago

“Didn’t look fresh, and a lot of scales were still on the fish large cut in the skin where they had tried to scale it”

Helpful Report

Posted 1 month ago

“All good here, each just enough for a mid-week simple meal. ALR”

Helpful Report

Posted 1 month ago

“Love your fish, very good delivery service, but can you please tell if or when you will be getting anymore herring melts in.”

Helpful Report

Posted 1 month ago

“Terrible customer service - I ordered fish to arrive on Friday and when realising that I had accidentally ordered it to the wrong address because Shopify had auto filled my billing and shipping as the same - I called their customer service and they just said it's my problem and I would have to re-order it. No apologies, no guidance, no offer to help in any way. I then re-ordered it to arrive the following day - placing my order before 2pm so it would arrive the following day and paying next day delivery. I still haven't received my order. I then asked for a formal complaint email and again have heard nothing back. Honestly I wouldn't recommend them to anyone.”

Helpful Report

Posted 1 month ago

“Good range of fish and seafood.”

Helpful Report

Posted 1 month ago

“Great delivery time and well packed. Love the big fish fingers. Trying the tuna burgers. Great food highly recommend”

Helpful Report

Posted 1 month ago

“Well received, perfect packaging. Thank you!”

Helpful Report

Posted 1 month ago

“Fish arrived on time, packaged securely, still frozen. Last minute order for a birthday sushi party and The Fish Society did not disappoint. We will order again!”

Helpful Report

Posted 1 month ago

“Great customer service, Thankyou”

Helpful Report

Posted 2 months ago

“was not delivered on time and caused major hassle asI was working when it was delivered and they just left it on front door step in sun Product itself was also disappointing for price”

Helpful Report

Posted 2 months ago

“Fast delivery, everything was fresh and tasted amazing”

Helpful Report

Posted 2 months ago

“Because you decided not to put any freezer bags in my delivery parcel, only two small dry ice sachets, my order arrived completely defrosted. This was a £90 order. I am very dissatisfied.”

Helpful Report

Posted 2 months ago

“Rather a large order but we have made a start on it and are loving the smoked haddock fishcakes”

Helpful Report

Posted 2 months ago

The Fish Society is rated 4.6 based on 25,372 reviews