The Feather Factory Reviews

Name: The Feather Factory
Address: The Old Brushworks, Castle Hill, Axminster, The Old Brushworks, Castle Hill, Axminster, Devon
Rating: 4.86

4.9 Rating 804 Reviews

98 %

of reviewers recommend The Feather Factory

Company Reviews

Metrics

Info

4.9

Based on 804 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	100%
Customer Service
Communication Channels	Email

Visit Website

Phone:

07423 137419

Location:

The Old Brushworks, Castle Hill, Axminster,
The Old Brushworks, Castle Hill, Axminster
Devon
EX13 5PY

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The Feather Factory 5 star review on 12th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“very helpful and swift delivery, but the minimum order of £30 for individual customer is rather steep”

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Posted 8 years ago

“Very fast service, packaged really well so the feathers stayed perfect.”

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Posted 8 years ago

“Great service, purchased the lovely heritage breed turkey feathers which are quite special.”

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Posted 8 years ago

“My parcel arrived the following day after I placed my order. The feathers are to go in flowr arrangements for a Burns Night celebration. They are absolutely lovely and just what I wanted. Excellent products and service”

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Posted 8 years ago

“Amazing, Im very happy with my boa perfect color and thickness.”

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Posted 8 years ago

Hi. I have tracked your parcel and it states that it has been delivered on the 14th January so you will hopefully have it now. Please let me know by email if you have any further problems. Thanks

Posted 8 years ago

“Very prompt delivery and well packaged too. Items are very well made and extremely good value for money. Thank you.”

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Posted 8 years ago

“Very prompt service and product was exactly as ordered.”

The Feather Factory 5 star review on 6th January 2018

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Posted 8 years ago

“The service was very efficient, the feathers were sensibly priced and we got our delivery incredibly quickly in time for Christmas.”

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Posted 8 years ago

“Delivered the feathers very quickly even over the busy Christmas period, they were exactly as specified and excellent quality.”

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Posted 8 years ago

“I would certainly be happy if my order was delivered before I could write any review....... I am still waiting for my order to arrive!”

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Posted 8 years ago

Hi. I'm sorry you haven't received your order yet. We have been closed over the Christmas period, your order was dispatched before we closed and should be with you shortly, we will email you direct with tracking details.

Posted 8 years ago

“Great customer service - unique products!”

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Posted 8 years ago

“Beautiful Colours, soft and fluffy, prompt delivery! Perfect for children and adults. Will definately recommend to other crafters like myself. Thank you. Mrs J.”

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Posted 8 years ago

“Still haven't receive our products we ordered via express”

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Posted 8 years ago

“The quality of the brooch cones is good and I was delighted how quickly the order was despatched to me. Will certainly be using you again.”

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Posted 8 years ago

“Very expensive”

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Posted 8 years ago

We aim to supply high quality feathers and feather products, we don't try to compete with cheaper alternatives. If you would like to buy something from the website I'm sure you would be happy with the quality. For customers who are not happy for whatever reason we are happy to exchange or refund as necessary within 14 days of delivery.

Posted 8 years ago

“They were very helpful on the phone and were able to suggest which of their products would work best for what we were trying to do. The items arrived less than 24 hours after I placed the order. The prices were also the lowest I found anywhere, including Chinese imports on ebay. Would definitely recommend!”

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Posted 8 years ago

“Good quality and good price. A little smaller than i thought but they will work fine.”

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Posted 8 years ago

“Great quality , friendly staff and swift delivery 📦👍”

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Posted 8 years ago

“Very satisfied with this company quick delivery too xx will use again”

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Posted 8 years ago

“Amazing boa - arrived the next day!”

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Posted 8 years ago

The Feather Factory is rated 4.9 based on 804 reviews