The Feather Factory Reviews

Name: The Feather Factory
Address: The Old Brushworks, Castle Hill, Axminster, The Old Brushworks, Castle Hill, Axminster, Devon
Rating: 4.86

4.9 Rating 796 Reviews

98 %

of reviewers recommend The Feather Factory

Company Reviews

Metrics

Info

4.9

Based on 796 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email

Visit Website

Phone:

07423 137419

Location:

The Old Brushworks, Castle Hill, Axminster,
The Old Brushworks, Castle Hill, Axminster
Devon
EX13 5PY

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The Feather Factory 5 star review on 12th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I'm a fly tyer and came across this website when 'surfing' for fly tying materials. I placed an order for turkey coquilles and received it within 24 hours. The range of colours, quality, and quantity of feathers is amazing. THANK YOU”

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Posted 1 week ago

“Beautiful feathers, great communication & customer service, fast shipping. Don’t hesitate to purchase from them!”

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Posted 2 weeks ago

“Fast efficient delivery, the feather boa I received is beautiful quality, very happy with my purchase”

The Feather Factory 5 star review on 19th March 2026

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Posted 2 weeks ago

“The quality on the feather boa I received today is just stunning, and the colour is unreal! Fast hassles free delivery would highly recommend”

The Feather Factory 5 star review on 13th March 2026

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Posted 3 weeks ago

“Lovely quality feathers, quick delivery!”

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Posted 2 months ago

“Amazing quality of feathers and kind personal service. I was very pleased with the whole process of sampling the feathers and the order came the next day beautifully packaged. Superb customer service. You can buy feathers cheaper but if you want quality feathers this is the place. Thanks a million for all you help x”

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Posted 2 months ago

“I ordered a 5inch red hackle and it arrived the following day to my suprise. The hackle is really good quality. As I say you get what you pay for. I wiĺl deffinatly use them again.”

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Posted 2 months ago

“Beautiful feathers, great quality and packaged really well.”

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Posted 2 months ago

“BRILLIANT SERVICE. WAS DELIVERED NEXT DAY AND PACKAGED WELL. PRODUCT BEAUTIFUL. DEFINITELY WORTH PAYING THE EXTRA.”

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Posted 2 months ago

“Incredible quality and super fast delivery”

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Posted 4 months ago

“Absolutely beautiful. I'll send you a photo when they are in Christmas decorations. Thank you for the quality and care with packaging.”

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Posted 4 months ago

“The feathers are beautiful and arrived quickly, packing was very sturdy”

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Posted 4 months ago

“We were very kindly allowed to visit the premises to purchase some feathers for our Glenagarrys. Service was superb: helpful and unhurried, even though call-ins are not usually granted. The range of feathers is astonishing. Prices are very reasonable.”

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Posted 5 months ago

“I am in the US and ordered a couple of things. Great shipping communication and arrived in a timely manner. Quality was excellent. Highly recommend”

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Posted 5 months ago

“Beautiful feathers and very quick delivery. I found exactly what I was looking for and the feather I received was exactly what I wanted.”

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Posted 5 months ago

“What I ordered arrived in good condition within a week.”

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Posted 5 months ago

“Amazing quality 5* communication Fast delivery And the colour and quality of the items is amazing”

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Posted 5 months ago

“Ordered 3 pairs of Golden pheasant centertails. Short delivery time and the best quality i’ve ever purchased😀”

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Posted 5 months ago

“Excellent customer care. Extremely fast delivery time. No issues at all! Thank you”

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Posted 6 months ago

“I visited without an appointment but was welcomed in and both ladies were most helpful. I am delighted with the range of feathers that I finally chose, and grateful to them for getting so many boxes off the shelves for me. I had done some reasearch in advance and knew the range that they cover, but was reassured to see the colours in natural light, rather than on the screen. Feathers chosen to add to a wedding hat, which I've chosen this morning. They add sophistication and bring all the colours together. Thank you.”

Helpful Report

Posted 6 months ago

The Feather Factory is rated 4.9 based on 796 reviews