Login
Start Free Trial Are you a business?? Click Here

The Feather Factory Reviews

4.9 Rating 752 Reviews
98 %
of reviewers recommend The Feather Factory
4.9
Based on 752 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read The Feather Factory Reviews
Visit Website

Phone:

07423 137419

Location:

The Old Brushworks, Castle Hill, Axminster,
The Old Brushworks, Castle Hill, Axminster
Devon
EX13 5PY

Write Your review

The Feather Factory 5 star review on 29th July 2024
David
The Feather Factory 5 star review on 31st May 2024
Sophie
The Feather Factory 5 star review on 18th March 2024
Jennifer
The Feather Factory 5 star review on 20th December 2023
Kim
The Feather Factory 5 star review on 16th March 2023
Ruti
The Feather Factory 5 star review on 7th February 2023
Maria Del Mar
The Feather Factory 5 star review on 7th February 2023
Maria Del Mar
33
Anonymous
Anonymous  // 01/01/2019
Quick reply and quick sending of items exactly fitting with my query.
Helpful Report
Posted 1 week ago
Fun website, I am glad I found it.
Helpful Report
Posted 1 week ago
Delivery was quick and the product was as described and expected. Happy with the purchase.
Helpful Report
Posted 2 weeks ago
Beautifully packaged ❤️
Helpful Report
Posted 4 weeks ago
Very prompt delivery. The actual colour of the boa was surprisingly close to the shade shown on the website picture.
Helpful Report
Posted 1 month ago
Great quality, super fast delivery Recommended to all my freestyle friends
Helpful Report
Posted 1 month ago
Such amazing service ! I was even called to discuss the colour of the sinamay I was buying to double check I was happy with it !!! (Very sorry I missed the call and didn't spot the voicemail until after I received my fabric)
Helpful Report
Posted 1 month ago
Loved my leopard print and gold spotty feathers, only downside is that as a student of millinery they are very expensive for my projects so need to be used sparingly!
Helpful Report
Posted 1 month ago
Excellent service, I'm absolutely thrilled with my recent purchase.
Helpful Report
Posted 2 months ago
Excellent service. The colour we ordered was not right. The refund was prompt. Also samples of other colours arrived the next morning. Wonderful service and a pleasure to buy from this company and wish other companies were like them. I can recommend them unreservedly.
Helpful Report
Posted 2 months ago
What a super company to deal with. The feathers I ordered were exactly what I wanted! The service was exceptional and prompt. Communication (Maddie) was great too. The feathers were good quality,and the fringe beautifully made. Absolutely delighted!
Helpful Report
Posted 2 months ago
I have not received my order yet, however, I am so delighted with the service I have received since calling to make an enquiry. Maddie took my call and has been extremely helpful so far. Looking forward to being a customer!
Helpful Report
Posted 2 months ago
My fabulous boa arrived safely and quickly. Delighted with the quality at a very reasonable price.
Helpful Report
Posted 3 months ago
Great products, great colours, great prices, and super fast delivery.
Helpful Report
Posted 3 months ago
After being disappointed twice by other Bussinesses letting me down on Colour, I was pleased that the Feather Factory was actually giving me what I ordered... and a longer length too, so very pleased with this purchase
Helpful Report
Posted 3 months ago
I received my feather bonnet today in excellent condition. The workmanship is top notch and the communication was first rate. I highly recommend The Feather Factory.
Helpful Report
Posted 3 months ago
Excellent service, very attentive. They have very high quality product items with fair prices!! I am more than happy to find you!!!!
Helpful Report
Posted 3 months ago
Prompt delivery and amazing customer service, thank you very much
Helpful Report
Posted 4 months ago
Unkomplizierter Bestellvorgang. Schnelle und sichere Lieferung. Gerne wieder.
Helpful Report
Posted 4 months ago
The 12 feathers ( 12 goose and turkey pointers and quills ) arrived very quickly in immaculate condition and beautifully packed. The two ready hand cut quills are a joy to write with and add enormously to our project involving the study and crafting of early writing instruments. It will be hard to match the standard as we cut our own ! Thanks Feather Factory and it is likely that we shall be ordering more as my daughter may use them at the primary school where she teaches. David Thomson
The Feather Factory 5 star review on 29th July 2024
Helpful Report
Posted 4 months ago
The Feather Factory is rated 4.9 based on 752 reviews