The Feather Factory Reviews

Name: The Feather Factory
Address: The Old Brushworks, Castle Hill, Axminster, The Old Brushworks, Castle Hill, Axminster, Devon
Rating: 4.86

4.9 Rating 813 Reviews

98 %

of reviewers recommend The Feather Factory

Company Reviews

Metrics

Info

4.9

Based on 813 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email

Visit Website

Phone:

07423 137419

Location:

The Old Brushworks, Castle Hill, Axminster,
The Old Brushworks, Castle Hill, Axminster
Devon
EX13 5PY

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The Feather Factory 5 star review on 12th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great company, the quill pens are brilliant and just what I was looking for!”

Helpful Report

Posted 1 day ago

“The most insane and amazing quality feathers 🪶✨ Safe and fast arrival to you after the order, incredible and trusting packaging caring for the feathers during transport and the most beautiful colour feathers. Ballroom and Latin dancers can quickly have their feathers colour matched to their dresses for a gorgeous overall appearance. An amazing and accessible website, easy to use, order and grab your feather products. Also a blog to inform you of the Feather Factories information, behind the scenes and photos of their products. You must order from the Feather Factory ASAP! 🪶🪶🪶”

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Posted 2 weeks ago

“Really pretty earrings and decent quality, especially for the price. I've two sets of holes in my ears so wear two pairs, which looks REALLY over the top - just how I like it!!”

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Posted 2 weeks ago

“The dusters were to short”

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Posted 4 weeks ago

“Excellent service and product quality”

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Posted 4 weeks ago

“Great product and super service. Excellent colour range to match against outfits. The team were extremely helpful walking me through the purchase and hire options for a feather boa for my sister for an event. The boa was dispatched promptly and arrived the following day. The return hire has been equally smooth, organised by the team from my door. I would thoroughly recommend this to anyone and the boa itself was of top quality.”

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Posted 1 month ago

“The feathers I ordered were exactly as described arrived within 48 hours of placing my order and were very well packaged. Thank you :-)”

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Posted 1 month ago

“AMAZING AMAZING AMAZING CUSTOMER SERVICE AND CARE!!!!!!”

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Posted 1 month ago

“Love using the feather factory, quality products and great efficient service Thanks you”

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Posted 2 months ago

“Absolutely brilliant service 👌”

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Posted 3 months ago

“Excellent service will use agen thanks so much x”

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Posted 3 months ago

“Fantastic amount of colours. Very helpful, and super fast delivery.”

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Posted 4 months ago

“Very high quality feathers superb for hats and buttonholes for wddings”

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Posted 4 months ago

“Quick delivery, packaged perfectly. The product is gorgeous, well made and I will use both of my pins for years to come!”

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Posted 4 months ago

“Wonderfully easy and delightfully full of fun... the most fun thing to arrive. Only happiness can be derived . Beautiful craftsmanship.”

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Posted 4 months ago

“Goregous feather boa loaned for photoshoots!”

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Posted 5 months ago

“Sarah is amazing asset to this company! Sublime quality and perfect colour match!”

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Posted 5 months ago

“I'm a fly tyer and came across this website when 'surfing' for fly tying materials. I placed an order for turkey coquilles and received it within 24 hours. The range of colours, quality, and quantity of feathers is amazing. THANK YOU”

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Posted 6 months ago

“Beautiful feathers, great communication & customer service, fast shipping. Don’t hesitate to purchase from them!”

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Posted 6 months ago

“Fast efficient delivery, the feather boa I received is beautiful quality, very happy with my purchase”

The Feather Factory 5 star review on 19th March 2026

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Posted 6 months ago

The Feather Factory is rated 4.9 based on 813 reviews