The Feather Factory Reviews

Name: The Feather Factory
Address: The Old Brushworks, Castle Hill, Axminster, The Old Brushworks, Castle Hill, Axminster, Devon
Rating: 4.86

4.9 Rating 813 Reviews

98 %

of reviewers recommend The Feather Factory

Company Reviews

Metrics

Info

4.9

Based on 813 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email

Visit Website

Phone:

07423 137419

Location:

The Old Brushworks, Castle Hill, Axminster,
The Old Brushworks, Castle Hill, Axminster
Devon
EX13 5PY

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The Feather Factory 5 star review on 12th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The quality on the feather boa I received today is just stunning, and the colour is unreal! Fast hassles free delivery would highly recommend”

The Feather Factory 5 star review on 13th March 2026

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Posted 6 months ago

“Lovely quality feathers, quick delivery!”

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Posted 8 months ago

“Amazing quality of feathers and kind personal service. I was very pleased with the whole process of sampling the feathers and the order came the next day beautifully packaged. Superb customer service. You can buy feathers cheaper but if you want quality feathers this is the place. Thanks a million for all you help x”

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Posted 8 months ago

“I ordered a 5inch red hackle and it arrived the following day to my suprise. The hackle is really good quality. As I say you get what you pay for. I wiĺl deffinatly use them again.”

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Posted 8 months ago

“Beautiful feathers, great quality and packaged really well.”

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Posted 8 months ago

“BRILLIANT SERVICE. WAS DELIVERED NEXT DAY AND PACKAGED WELL. PRODUCT BEAUTIFUL. DEFINITELY WORTH PAYING THE EXTRA.”

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Posted 9 months ago

“Incredible quality and super fast delivery”

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Posted 10 months ago

“Absolutely beautiful. I'll send you a photo when they are in Christmas decorations. Thank you for the quality and care with packaging.”

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Posted 10 months ago

“The feathers are beautiful and arrived quickly, packing was very sturdy”

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Posted 10 months ago

“We were very kindly allowed to visit the premises to purchase some feathers for our Glenagarrys. Service was superb: helpful and unhurried, even though call-ins are not usually granted. The range of feathers is astonishing. Prices are very reasonable.”

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Posted 11 months ago

“I am in the US and ordered a couple of things. Great shipping communication and arrived in a timely manner. Quality was excellent. Highly recommend”

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Posted 11 months ago

“Beautiful feathers and very quick delivery. I found exactly what I was looking for and the feather I received was exactly what I wanted.”

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Posted 11 months ago

“What I ordered arrived in good condition within a week.”

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Posted 11 months ago

“Amazing quality 5* communication Fast delivery And the colour and quality of the items is amazing”

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Posted 11 months ago

“Ordered 3 pairs of Golden pheasant centertails. Short delivery time and the best quality i’ve ever purchased😀”

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Posted 11 months ago

“Excellent customer care. Extremely fast delivery time. No issues at all! Thank you”

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Posted 1 year ago

“I visited without an appointment but was welcomed in and both ladies were most helpful. I am delighted with the range of feathers that I finally chose, and grateful to them for getting so many boxes off the shelves for me. I had done some reasearch in advance and knew the range that they cover, but was reassured to see the colours in natural light, rather than on the screen. Feathers chosen to add to a wedding hat, which I've chosen this morning. They add sophistication and bring all the colours together. Thank you.”

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Posted 1 year ago

“Very good quality!😍”

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Posted 1 year ago

“Prompt delivery and lovely long feathers as promised for my circus balancing workshop.”

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Posted 1 year ago

“Just purchased a new, two colour, feather bonnet hackle. It is beautifully made, really vibrant colours and of nice substantial dimensions. Absolutely perfect in every resoect. Highly recommended.”

The Feather Factory 5 star review on 29th July 2025

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Posted 1 year ago

The Feather Factory is rated 4.9 based on 813 reviews