The Feather Factory Reviews

Name: The Feather Factory
Address: The Old Brushworks, Castle Hill, Axminster, The Old Brushworks, Castle Hill, Axminster, Devon
Rating: 4.86

4.9 Rating 804 Reviews

98 %

of reviewers recommend The Feather Factory

Company Reviews

Metrics

Info

4.9

Based on 804 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	100%
Customer Service
Communication Channels	Email

Visit Website

Phone:

07423 137419

Location:

The Old Brushworks, Castle Hill, Axminster,
The Old Brushworks, Castle Hill, Axminster
Devon
EX13 5PY

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The Feather Factory 5 star review on 12th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic quality and quickly despatched. Great service.”

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Posted 8 years ago

“Nicely packaged”

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Posted 8 years ago

“Although I could not complete the order online, a telephone order was easy to do and the feather pens are absolutely beautiful. They arrived quickly and carefully packed and so undamaged. Thank you so much!”

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Posted 8 years ago

“So very happy with my product and service. I shall use them again. Many thanks for your kind assistance.”

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Posted 8 years ago

Hi. I'm sorry you have not received your order yet. It would have been sent on the 1st Nov by Royal Mail First Class as it was standard delivery. This would normally arrive within 1-2 days. As we are now closed for the day I will contact you again in the morning to check whether it has arrived and we can redispatch if necessary. Gillian. Customer Services The Feather Factory

Posted 8 years ago

“Great service & advice and prompt delivery. Arrived just when it was needed. Thanks girls Sue”

The Feather Factory 5 star review on 6th November 2017

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Posted 8 years ago

“Having been let down by another supplier I contacted this company who promptly sent me a colour sample and confirmed that they could dye the feathers to match the dress that I was making. On order they very promptly dyed and despatched the feathers and I received them before the expected delivery date. They are beautiful top quality feathers and look fabulous. Super service from the company and I wouldn't hesitate to recommend them”

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Posted 8 years ago

“Good quality feathers and prompt service. Thank you”

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Posted 8 years ago

“Very good quality and quick delivery. Very pleased with the product.”

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Posted 8 years ago

“Speedy efficient and helpful service”

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Posted 8 years ago

“Great service.”

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Posted 8 years ago

“Fabulous feathers, just like the picture and description. Arrived promptly and in good condition. Very happy!”

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Posted 8 years ago

“The feathers were exactly what I was hoping for.”

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Posted 8 years ago

“My order of feathers arrived promptly and were exactly as described. As they to decorate my hat for my sons wedding this was very important. An excellent service. Thank you”

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Posted 8 years ago

“Wonderfully helpful employees and super fast shipping. Very happy with the product also”

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Posted 8 years ago

“Beautiful feathers. Exactly what I was looking for. Delivery was also speedy.”

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Posted 8 years ago

“Excellent service, very speedy delivery!”

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Posted 8 years ago

“The members of staff that I spoke to on the phone were really helpful with trying to match a colour shade for me, including sending me images and samples. As I needed some quantity of a colour, I couldn't afford to make a mistake. The result is perfect!”

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Posted 8 years ago

“Thanks for your cooperation Best regards Alex&Katia Kiraci...”

The Feather Factory 5 star review on 3rd October 2017

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Posted 8 years ago

“Beautiful peacock feathers well packed and fast service. Thankyou x”

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Posted 8 years ago

“Great products, shipping time reasonable. I was satisfied.”

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Posted 8 years ago

The Feather Factory is rated 4.9 based on 804 reviews