The Feather Factory Reviews

Name: The Feather Factory
Address: The Old Brushworks, Castle Hill, Axminster, The Old Brushworks, Castle Hill, Axminster, Devon
Rating: 4.86

4.9 Rating 792 Reviews

98 %

of reviewers recommend The Feather Factory

Company Reviews

Metrics

Info

4.9

Based on 792 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

07423 137419

Location:

The Old Brushworks, Castle Hill, Axminster,
The Old Brushworks, Castle Hill, Axminster
Devon
EX13 5PY

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The Feather Factory 5 star review on 12th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My order of feathers arrived promptly and were exactly as described. As they to decorate my hat for my sons wedding this was very important. An excellent service. Thank you”

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Posted 8 years ago

“Wonderfully helpful employees and super fast shipping. Very happy with the product also”

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Posted 8 years ago

“Beautiful feathers. Exactly what I was looking for. Delivery was also speedy.”

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Posted 8 years ago

“Excellent service, very speedy delivery!”

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Posted 8 years ago

“The members of staff that I spoke to on the phone were really helpful with trying to match a colour shade for me, including sending me images and samples. As I needed some quantity of a colour, I couldn't afford to make a mistake. The result is perfect!”

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Posted 8 years ago

“Thanks for your cooperation Best regards Alex&Katia Kiraci...”

The Feather Factory 5 star review on 3rd October 2017

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Posted 8 years ago

“Beautiful peacock feathers well packed and fast service. Thankyou x”

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Posted 8 years ago

“Great products, shipping time reasonable. I was satisfied.”

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Posted 8 years ago

“Excellent service brilliant quality”

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Posted 8 years ago

“very good value”

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Posted 8 years ago

“Delivery was very fast”

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Posted 8 years ago

“Very helpful and speedy delivery”

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Posted 8 years ago

“Beautiful Feather brooches, very helpful lady and excellent customer service.”

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Posted 8 years ago

“Love my navy boa which I bought to go with a navy 1920's flapper dress to wear on the Orient Express. It's perfect and adds the "glam" for the memorial occasion. Thank You Feather Factory.”

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Posted 8 years ago

“I ordered feather quills for my daughter's Harry Potter party bags. They are absolutely beautiful. Fabulous quality. Lovely colours. I'm very pleased with the product and the service.”

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Posted 8 years ago

“Good quality, full length peacock feathers at a good price! The cat loves playing with them, lol.”

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Posted 8 years ago

“I was searching for red feathers but didn't knew the right shade of red. So they send me samples pretty fast (for free, to another country)! Now I could order the right type of feathers and repair my ballroom dress :). Great, friendly and fast service!”

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Posted 8 years ago

“I placed my order on a Thursday afternoon and it popped through my letterbox on Friday morning AND I don't even live on the mainland! How brilliant is that. Thank you so much. I was delighted with my order.”

The Feather Factory 5 star review on 25th August 2017

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Posted 8 years ago

“Speedy delivery”

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Posted 8 years ago

“Beautiful feathers. Arrived fast. Good free postage on orders over £30. Would definitely recommend.”

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Posted 8 years ago

The Feather Factory is rated 4.9 based on 792 reviews