Login
Start Free Trial Are you a business? Click Here

The Feather Factory Reviews

4.9 Rating 777 Reviews
98 %
of reviewers recommend The Feather Factory
4.9
Based on 777 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read The Feather Factory Reviews
Visit Website

Phone:

07423 137419

Location:

The Old Brushworks, Castle Hill, Axminster,
The Old Brushworks, Castle Hill, Axminster
Devon
EX13 5PY

Write Your review

The Feather Factory 5 star review on 12th January 2025
Garry
The Feather Factory 5 star review on 12th January 2025
Garry
The Feather Factory 5 star review on 29th July 2024
David
The Feather Factory 5 star review on 31st May 2024
Sophie
The Feather Factory 5 star review on 18th March 2024
Jennifer
The Feather Factory 5 star review on 20th December 2023
Kim
The Feather Factory 5 star review on 16th March 2023
Ruti
35
Anonymous
Anonymous  // 01/01/2019
Asking for a review before I received the articles is very back to front. I waited 7 days from the advice dispatch date
Helpful Report
Posted 6 years ago
I would certainly be happy if my order was delivered before I could write any review....... I am still waiting for my order to arrive!
Helpful Report
Posted 7 years ago
Hi. I'm sorry you haven't received your order yet. We have been closed over the Christmas period, your order was dispatched before we closed and should be with you shortly, we will email you direct with tracking details.
Posted 7 years ago
Ordered Naragansett Turkey feathers. Considered not great quality, some ends had been cut to shape with scissors and hardly any of the feathers had any of the mottled brown markings associated with this breed.
Helpful Report
Posted 9 years ago
Hi, I'm sorry you are not happy with your feathers. Unfortunately you did not order Naragansett Turkey which would have had a mottled Brown colouring. You ordered Lavender Turkey which are a blue/grey appearance with some Black mottling. If you would like to return the Lavender feathers we will happily exchange them for Naragansett or if you do not want them at all just return for a refund. Thanks. Gillian
Posted 9 years ago
Overpriced for what I got Please delete this review, I ordered from two companies on the same day, and gave my comments based on the other company. Was very happy with feathers, delivery time and packaging. 5 stars
Helpful Report
Posted 9 years ago
Dear Carol Thank you for taking the time to review our site. I was sorry that you were not happy but have just read on, I am hoping that you are now happy with your order. We will always offer refunds or exchanges if there is a problem but hopefully this won't be necessary this time. We are unable to alter reviews but I will forward you an email so if you would like to edit your review then you can. Thank you for your custom Gillian
Posted 9 years ago
Thanks for your feedback Carol, much appreciated
Posted 9 years ago
The Feather Factory is rated 4.9 based on 777 reviews