The Feather Factory Reviews

Name: The Feather Factory
Address: The Old Brushworks, Castle Hill, Axminster, The Old Brushworks, Castle Hill, Axminster, Devon
Rating: 4.85

4.9 Rating 772 Reviews

98 %

of reviewers recommend The Feather Factory

Company Reviews

Metrics

Info

4.9

Based on 772 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

07423 137419

Location:

The Old Brushworks, Castle Hill, Axminster,
The Old Brushworks, Castle Hill, Axminster
Devon
EX13 5PY

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The Feather Factory 5 star review on 12th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered 3 hat mounts and a brooche. All were beautiful but one of the hat mounts was a bit out of kilt. This was replaced immediately and the lady I dealt with was polite and super helpful. Thank You Feather Factory!”

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Posted 8 years ago

“Visited the company website and thereafter phoned and placed two orders. The staff were extremely helpful and i had my items delivered by post the next day, fantastic service.”

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Posted 8 years ago

“Very good purchase, quick delivery”

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Posted 8 years ago

“Super-fast delivery, beautiful feathers and a few happy strays in the big packs.”

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Posted 8 years ago

“Nice product. Delivered quickly.”

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Posted 8 years ago

“Very good service and prompt shipment. Good company!”

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Posted 8 years ago

“Very helpful even when I got in a mix up with what I wanted order”

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Posted 8 years ago

“Beautiful feathers, delivered very quickly.Very pleased thank you.”

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Posted 8 years ago

“Compared to other places (e.g. auction sites) the feathers here seemed a bit more expensive but I wanted to support British and know animal welfare was considered and I'm glad I did. The feather quality is excellent, they arrived very well packaged and the colouring was very similar to what I could make out on my computer screen. I will come back here first if I need more feathers.”

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Posted 8 years ago

“Absolutely stunning "Shirley Bassey" style feather boas - excellent quality. Were packed beautifully and arrived quickly”

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Posted 8 years ago

“Lovely personalised product. Arrived quickly. I did have to buy 2 to meet £30 minimum order but only a small disadvantage.”

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Posted 8 years ago

“Simply the nitro and the glycerin of the feather world....”

The Feather Factory 5 star review on 10th March 2017

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Posted 8 years ago

“Very happy wit products ordered and also deliver time. Thank You Feather Factory”

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Posted 8 years ago

“A very efficient order and dispatch, with prompt delivery.”

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Posted 8 years ago

“Simply AMAZING! Both on quality and speed of delivery. My 10 yr Old Son was most impressed. Best service I have ever experienced and I work for John Lewis. We will send you a photos of the hat when it's complete!! Thank You Nicci & Jens Hawkey”

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Posted 8 years ago

“Great site to view the wide range to choose and order from. Delivery was very quick and arrived in great condition. The feathers I've ordered are spot on for what I need for my craft. Thank you Feather Factory you'll definitely see me shopping with you again v soon. Xx”

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Posted 8 years ago

“Lovely feathery feathers in beautiful colours made me very happy”

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Posted 8 years ago

“Extremely quick delivery and well packaged feathers.”

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Posted 8 years ago

“Great speedu delivery of a good product”

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Posted 8 years ago

“Fantastic quality of feathers and quickly delivered.”

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Posted 8 years ago

The Feather Factory is rated 4.9 based on 772 reviews