The Feather Factory Reviews

Name: The Feather Factory
Address: The Old Brushworks, Castle Hill, Axminster, The Old Brushworks, Castle Hill, Axminster, Devon
Rating: 4.86

4.9 Rating 808 Reviews

98 %

of reviewers recommend The Feather Factory

Company Reviews

Metrics

Info

4.9

Based on 808 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone

Visit Website

Phone:

07423 137419

Location:

The Old Brushworks, Castle Hill, Axminster,
The Old Brushworks, Castle Hill, Axminster
Devon
EX13 5PY

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The Feather Factory 5 star review on 12th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Doing a craft project and needed to cover it with feathers! The only niggle I had was the variants in sizes!”

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Posted 9 years ago

“great service, great quality feathers”

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Posted 9 years ago

“The Feathers supplied were exactly the length, colour and quality described. My order was despatched immediately by 1st class post. Faultless service”

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Posted 9 years ago

“Great company to deal with. Delivery is fast and the quality of the feathers is very good. Olha”

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Posted 9 years ago

“Delivery was super quick. Quality of feathers was super. Accuracy of website photos excellent. Great products, great service, great value.”

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Posted 9 years ago

“Fast response, excellent products. The only slight niggle is the £30 minimum order charge.”

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Posted 9 years ago

“Very fast delivery, well packaged, great quality feathers! X”

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Posted 9 years ago

“Excellent customer service. Friendly helpful person ensured that my order was with me 24 hours later. Perfect!”

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Posted 9 years ago

“Lovely brooch, item was as depicted online. Friendly service, super fast delivery! The reason I gave 4/5 rather than 5/5 is because of minimum order value.”

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Posted 9 years ago

“Very satisfied with my order every step of the way The Feather Factory has provided excellent service, fast turn around for a bespoke order of dye to match feather boas, colour matched perfectly what I requested and the quality of the product is exceptional.”

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Posted 9 years ago

“So easy to order from the website, and the website has excellent descriptions of they products. I ordered the 5 ply black/white feather boa, it arrived the very next day in perfect packaging. I'm so happy with it, I'm going to have many happy moments in this beautiful piece. Many thanks. Penny x”

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Posted 9 years ago

“I am impressed by the quality of feathers and the attention to detail with superb packaging. Thank you.”

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Posted 9 years ago

“Customer services answered all my questions as I was unsure what product would be best to achieve what I imagined. Great quality feathers, beautiful feeling and colour.”

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Posted 9 years ago

“Helpful when we needed a quick dispatch!”

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Posted 9 years ago

“Brilliant service and perfect feather and fringes!!”

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Posted 9 years ago

“Excellent products - exactly as described. Very prompt delivery. Would highly recommend.”

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Posted 9 years ago

“After 40 or so years, jt was time to replace our Drum Majors Feather Bonnet. Shipping to Australia was quick, Bonnet is great quality. We now have a happy Drum Major.”

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Posted 9 years ago

“quality of the product and quick service!”

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Posted 9 years ago

“Quick delivery and products far better than expected. Beautiful feathers .and very well presented.”

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Posted 9 years ago

“I place an order for 4 Hackles, but was stupid enough to get the colours wrong! However, even though the order had been despatched a quick call was all that was needed to fix the problem... "just send them back and we will replace with the correct ones". And, all of this done within 5 days! The quality is excellent, and I would certainly recommend The Feather Factory to anyone who requires a good hackle.”

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Posted 9 years ago

The Feather Factory is rated 4.9 based on 808 reviews