The Feather Factory Reviews

Name: The Feather Factory
Address: The Old Brushworks, Castle Hill, Axminster, The Old Brushworks, Castle Hill, Axminster, Devon
Rating: 4.86

4.9 Rating 798 Reviews

98 %

of reviewers recommend The Feather Factory

Company Reviews

Metrics

Info

4.9

Based on 798 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email

Visit Website

Phone:

07423 137419

Location:

The Old Brushworks, Castle Hill, Axminster,
The Old Brushworks, Castle Hill, Axminster
Devon
EX13 5PY

Write Your review

Tell us how The Feather Factory made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

The Feather Factory 5 star review on 12th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“So easy to order from the website, and the website has excellent descriptions of they products. I ordered the 5 ply black/white feather boa, it arrived the very next day in perfect packaging. I'm so happy with it, I'm going to have many happy moments in this beautiful piece. Many thanks. Penny x”

Helpful Report

Posted 9 years ago

“I am impressed by the quality of feathers and the attention to detail with superb packaging. Thank you.”

Helpful Report

Posted 9 years ago

“Customer services answered all my questions as I was unsure what product would be best to achieve what I imagined. Great quality feathers, beautiful feeling and colour.”

Helpful Report

Posted 9 years ago

“Helpful when we needed a quick dispatch!”

Helpful Report

Posted 9 years ago

“Brilliant service and perfect feather and fringes!!”

Helpful Report

Posted 9 years ago

“Excellent products - exactly as described. Very prompt delivery. Would highly recommend.”

Helpful Report

Posted 9 years ago

“After 40 or so years, jt was time to replace our Drum Majors Feather Bonnet. Shipping to Australia was quick, Bonnet is great quality. We now have a happy Drum Major.”

Helpful Report

Posted 9 years ago

“quality of the product and quick service!”

Helpful Report

Posted 9 years ago

“Quick delivery and products far better than expected. Beautiful feathers .and very well presented.”

Helpful Report

Posted 9 years ago

“I place an order for 4 Hackles, but was stupid enough to get the colours wrong! However, even though the order had been despatched a quick call was all that was needed to fix the problem... "just send them back and we will replace with the correct ones". And, all of this done within 5 days! The quality is excellent, and I would certainly recommend The Feather Factory to anyone who requires a good hackle.”

Helpful Report

Posted 9 years ago

“I have used the feather factory on quite a few occasions and they have always been excellent. Deliveries are prompt and product quality excellent”

Helpful Report

Posted 9 years ago

“Quick serice, excellently packaged and beautiful products. Thank you.”

Helpful Report

Posted 9 years ago

“Very fast service, lovely product.”

Helpful Report

Posted 9 years ago

“Lovely feathers, quick delivery, good service”

Helpful Report

Posted 9 years ago

“Order arrived promptly, and well wrapped.”

Helpful Report

Posted 9 years ago

“Fast delivery. Lovely quality of product.”

Helpful Report

Posted 9 years ago

“Customer service was exceptional!”

Helpful Report

Posted 9 years ago

“Over the moon with all orders and prompt delivery.”

Helpful Report

Posted 9 years ago

“The beautiful small ostrich and Lady Amherst feathers were not adequate for my project, so I won't need to order these again in the near future. However, the sumptuous, colourful Turkey and Duck Mallard feathers blew my mind away, I have been sat up crafting, until 5.00 am every night/day since I received the package on Wednesday. The luxurious feathers come packed in easy accessible and resealable clear bags. The only thing I prevented myself from doing, was placing an order for every single colour afterwards. Lovely products and great customer service.”

Helpful Report

Posted 9 years ago

“Sent very quickly and in very good packaging. Items exactly as viewed.”

Helpful Report

Posted 9 years ago

The Feather Factory is rated 4.9 based on 798 reviews