The Epicentre Reviews

Name: The Epicentre
Address: The EpicentreCompston Road, The EpicentreCompston Road, Cumbria
Rating: 4.91

4.9 Rating 2,554 Reviews

98 %

of reviewers recommend The Epicentre

4.9

Based on 2,554 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone

Visit Website

Phone:

01539528520

Email:

info@theepicentre.co.uk

Location:

The EpicentreCompston Road,
The EpicentreCompston Road
Cumbria
LA22 9DR

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The Epicentre 5 star review on 5th February 2024

Justin Goode

The Epicentre 5 star review on 19th September 2023

Sharon Crilley

The Epicentre 5 star review on 27th April 2023

Claire Latchem

The Epicentre 5 star review on 6th March 2023

Katie Owen

The Epicentre 5 star review on 11th January 2023

STEVE DENTON

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great choice and quick delivery at a reasonable price.”

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Posted 10 years ago

“Great product from a great company. Did have a manufacturing issue soime months back and The Epicentre resolved it through their supplier very effectively.”

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Posted 10 years ago

“Excellent service from The Epicentre guys. Bought ME shorts midday via eBay and arrive next day. It doesn't get better than that, thanks”

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Posted 10 years ago

“Sadly the tops didn't fit so were returned but very impressed with speed they were posted out and prompt refund.”

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Posted 10 years ago

“still waiting - so Its hard to say anything...”

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Posted 10 years ago

Hi Jurgen I'm sorry you haven't received your order yet. It was dispatched on 28th June (order date 27th) and the Royal Mail website shows that it was then passed to the overseas postal service for delivery in Estonia. Please contact your local postal delivery office quoting your tracking reference to see if it being held there Let me know how you get on. Regards Sheila

Posted 10 years ago

Royal Mail say this has been delivered today. Please confirm that it has now arrived safely. Regards Sheila

Posted 10 years ago

“I bought myself a pair of Telics in lime green. Delivery was very quick. I had cause to return the item for a replacement and can honestly say I have never before dealt with such an amazingly customer focused company. I felt I was being a pain and, if the epicentre thought I was, not once did they show it! I give them top marks for providing their customers with a great online experience, and their customer service is second to none. I love my Telic flip flops. The range of colours is fabulous and I will have to buy another pair!! I recommend anyone reading this review to shop with the epicentre for an experience that will not disappoint. From my experience, I can say they will certainly go the extra mile for their customers.”

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Posted 10 years ago

“Swift delivery; good, minimal packaging. First class attention , even for my small order. Thanks.”

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Posted 10 years ago

“Absolutely first class service. Ordered late afternoon on a Sunday, arrived the following Thesday.”

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Posted 10 years ago

“I needed some helmets double quick and had no time to come and collect them -the helmets were bought over the phone and collected by a friend of mine in Ambleside. The rating would have been the full 5 stars however, a security tag had been left on one of the helmets so they had to be returned the following day by my mother-in-law to have the tag removed.”

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Posted 10 years ago

“No problems goods came before stated time and as described.”

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Posted 10 years ago

“I ordered some Meindl walking boots from the Epicentre. They arrived very quickly and without any postal surcharges (I am on the Isle of Skye and some companies charge a hefty penalty for being 'off mainland'). So overall very pleased with the service and would be happy to use them again.”

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Posted 10 years ago

“Great store. Excellent knowledge and efficient online service. Definitely recommended.”

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Posted 10 years ago

“Visited shop in Ambleside - great shop and super customer service. Ordered Mountain Equipment Lattice Jackets online but unfortunately too small. Speedy delivery. No problem with returns. All round great customer experience. Would certainly shop there again.”

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Posted 10 years ago

“Superb service. Telephoned mid- afternoon about an item ,bought it and received it by post the following morning.”

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Posted 10 years ago

“Impressed from the very fast delivery. Huge diversity of high quality goods,in good price.”

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Posted 10 years ago

“Quick and efficient service and love my Sherpa fleece.”

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Posted 10 years ago

“Excellent branded product at an extremely reasonable price. The customer service was excellent with prompt dispatch and good communication.”

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Posted 10 years ago

“Items as described and very fast delivery +++”

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Posted 10 years ago

“Good range of products, well priced and very quick delivery. Very satisfied.”

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Posted 10 years ago

“Very good, fast service and well priced quality items.”

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Posted 10 years ago

The Epicentre is rated 4.9 based on 2,554 reviews