The Epicentre Reviews

Name: The Epicentre
Address: The EpicentreCompston Road, The EpicentreCompston Road, Cumbria
Rating: 4.91

4.9 Rating 2,407 Reviews

98 %

of reviewers recommend The Epicentre

4.9

Based on 2,407 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01539528520

Email:

info@theepicentre.co.uk

Location:

The EpicentreCompston Road,
The EpicentreCompston Road
Cumbria
LA22 9DR

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The Epicentre 5 star review on 5th February 2024

Justin Goode

The Epicentre 5 star review on 19th September 2023

Sharon Crilley

The Epicentre 5 star review on 27th April 2023

Claire Latchem

The Epicentre 5 star review on 6th March 2023

Katie Owen

The Epicentre 5 star review on 11th January 2023

STEVE DENTON

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Couldn't recommend highly enough, I ordered a dog jacket which unfortunately did not fit properly. Customer service & delivery were excellent, returns process was straight forward. Hoping to get to the lakes later in the year & will definitely visit.”

Helpful Report

Posted 4 years ago

“Fantastic service - my items arrived extremely quickly. I bought a harness for my dog and, because she's between sizes, I ordered a few, kept the one that fit and returned the rest - so the free returns service was fantastic. My refund was also processed almost immediately. Will definitely use your online service again!”

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Posted 4 years ago

“Excellent service and very quick delivery”

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Posted 4 years ago

“Very efficient delivery, great quality clothes and excellent customer services when I had to sort something out over the phone.”

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Posted 4 years ago

“The Epicenter are a shop I did not know about until now. I purchased a pair of hiking boots at a great price unfortunately they were too small and I had to send them back. The service was wonderful. Free returns and the money was back in my account within 72 hours. I would definitely recommend them and will be shopping here again.”

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Posted 4 years ago

“Fast, efficient and had just what I needed.”

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Posted 4 years ago

“Really good product, does exactly what it’s designed to do & fits really well”

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Posted 4 years ago

“Very pleased with my purchase and the size is perfect”

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Posted 4 years ago

“Ruffwear Front Harness Great product and will definitely buy another one when my dog Is full grown. Ordering on line with Epicentre was very easy and product arrive very quickly. I will be using the company again and recommend them.”

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Posted 4 years ago

“Prompt reliable service”

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Posted 4 years ago

“Super quick service”

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Posted 4 years ago

“reliable, good sales offers, quality mechendise. would recommend.”

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Posted 4 years ago

“Excellent service! Had to return the item ordered, but The Epicentre made it super easy.”

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Posted 4 years ago

“I can not recommend the Epicentre more! I ordered an item from there and it arrived so quickly and was exactly the same as stated on the website. I will defiantly be shopping there again!”

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Posted 4 years ago

“Ruffwear lead is very good. Slightly longer than a lot of other leads (which is helpfull), strong, robust, nice colour. A couple of useful extra features included discreit hand loop near clip end to allow you to get full control of dog very quickly, a lightly padded handle and a small slit/loop near main hand loop which I presume it to allow you to clip things onto the lead but I just push a few poop bags through and they always stay in place. The only upgrade I would make is to find away of clipping lead to handle to allow me to wear it as a sort of necklace when my dog is off the lead. Service from The Epicentre was excellent, arrived quick with no fuss.”

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Posted 4 years ago

“Really happy with Service.”

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Posted 4 years ago

“Excellent service great trainers”

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Posted 4 years ago

“Excellent service. Ordered item Friday afternoon and it arrived the next day using the freepost option because of the amount purchased. Second purchase of leather healthy back bag so knew what I was purchasing. Best price around.”

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Posted 4 years ago

“Great service. Good to shop with an independent outdoor retailer”

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Posted 4 years ago

“Great service Prompt Friendly staff x”

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Posted 4 years ago

The Epicentre is rated 4.9 based on 2,407 reviews