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The Epicentre Reviews

4.9 Rating 2,407 Reviews
98 %
of reviewers recommend The Epicentre
4.9
Based on 2,407 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Returns & Refunds
Refunds Process
Very Easy
Returns Process
Easy
Read The Epicentre Reviews
Visit Website

Phone:

01539528520

Email:

info@theepicentre.co.uk

Location:

The EpicentreCompston Road,
The EpicentreCompston Road
Cumbria
LA22 9DR

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The Epicentre 5 star review on 5th February 2024
Justin Goode
The Epicentre 5 star review on 19th September 2023
Sharon Crilley
The Epicentre 5 star review on 27th April 2023
Claire Latchem
The Epicentre 5 star review on 27th April 2023
Claire Latchem
The Epicentre 5 star review on 27th April 2023
Claire Latchem
The Epicentre 5 star review on 6th March 2023
Katie Owen
The Epicentre 5 star review on 11th January 2023
STEVE DENTON
24
Anonymous
Anonymous  // 01/01/2019
I can only say that the speed with which you dealt with my order last week and my refund today has been exceptional and demonstrates a team that holds customer service as an essential element of your business. When taken alongside of the quality and competitive pricing of your products you are an impressive company and that I will have no hesitation in purchasing from you again and wholeheartedly recomending your services to others Jim Humphreys
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Posted 4 years ago
Great speed of delivery, really competitive price and dealt with a return so quickly with no issues. Would use again ๐Ÿ‘๐Ÿป
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Posted 4 years ago
Product was great and staff were very helpful on the phone and emailing me with extra product details. Only reason I give 4 stars is because the product info I needed from the phone conversation could have already been on the product page (glove size measurements)
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Posted 4 years ago
Excellent service with very fast delivery
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Posted 4 years ago
Fantastic fast and efficient service by The Epicentre, definitely will order again from them.
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Posted 4 years ago
Great product, fast delivery. Best price online.
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Posted 4 years ago
Ordered goods on the Monday arrived on the Wednesday, Very impressed with service would recommend
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Posted 4 years ago
I've never ordered from this company before but decided to order after another company failed to complete an order. I was not dissapointed. My product arrived within 2 days of ordering which I was very surprised about as I was expecting at least a week. Excellent customer service. Would highly recommend!
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Posted 4 years ago
Great value, fast delivery. Highly recommend
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Posted 4 years ago
Great service and fast delivery. Will definitely purchase an item here again.
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Posted 4 years ago
Delivery and service were fantastic. Price point was good. Canโ€™t wait until we can visit the Lakes again.
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Posted 4 years ago
Fantastic service
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Posted 4 years ago
Fantastic and quickly dispatched
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Posted 4 years ago
Fast delivery and cheaper pricing than other online stores
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Posted 4 years ago
Excellent service, had a problem with the item I ordered (not their fault) and they were extremely helpful.
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Posted 4 years ago
Very good pop
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Posted 4 years ago
Efficient order. All perfect highly recommend
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Posted 4 years ago
Very efficient service
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Posted 4 years ago
Fast, reliable service. Easy online ordering.
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Posted 4 years ago
Very helpful advice. Excellent price and very quick delivery of my Mountain Equipment jacket. Thank you ti Epicentre for a pleasant transaction.
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Posted 4 years ago
The Epicentre is rated 4.9 based on 2,407 reviews