The Epicentre Reviews

Name: The Epicentre
Address: The EpicentreCompston Road, The EpicentreCompston Road, Cumbria
Rating: 4.91

4.9 Rating 2,408 Reviews

98 %

of reviewers recommend The Epicentre

4.9

Based on 2,408 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01539528520

Email:

info@theepicentre.co.uk

Location:

The EpicentreCompston Road,
The EpicentreCompston Road
Cumbria
LA22 9DR

Write Your review

Tell us how The Epicentre made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

The Epicentre 5 star review on 5th February 2024

Justin Goode

The Epicentre 5 star review on 19th September 2023

Sharon Crilley

The Epicentre 5 star review on 27th April 2023

Claire Latchem

The Epicentre 5 star review on 6th March 2023

Katie Owen

The Epicentre 5 star review on 11th January 2023

STEVE DENTON

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We have purchased three items from the epicentre , the reason why excellent quality service from the staff. Not forgetting the quality products.”

Helpful Report

Posted 2 years ago

“Brilliant service and best price”

Helpful Report

Posted 2 years ago

“Excellent product range, fantastic prices. Great little shop to support 😊”

Helpful Report

Posted 2 years ago

“Fantastic service. Fast postage. Great item.”

Helpful Report

Posted 2 years ago

“Excellent product (and in stock) at a very good price. Ordered one day and shipped the next. Arrived promptly. Will be using again.”

Helpful Report

Posted 2 years ago

“No problems. The goods I ordered received correctly and quickly.”

Helpful Report

Posted 2 years ago

“Amazing service, called up for some product advice. Nice to talk to somebody who knows about the range, so many companies employ staff who don't seem to know or care about things, it's just a job.”

Helpful Report

Posted 2 years ago

“Great shop in the centre of Ambleside. Staff are always very helpful and obliging.”

Helpful Report

Posted 2 years ago

“Good product (osprey backpack), exactly as described and photographed. Fast dispatch and well packed. Excellent price!”

Helpful Report

Posted 2 years ago

“Great price on the boots I ordered and quick, free delivery. Unfortunately they didn’t fit so I have returned them. If the refund goes through without a hitch, I would say there’s no reason not to give 5 stars.”

Helpful Report

Posted 2 years ago

“Great service, communications and prices as always. Will keep buying from The Epicentre 👍👌”

Helpful Report

Posted 2 years ago

“Quick delivery, easy to return online orders, great selection”

Helpful Report

Posted 2 years ago

“Excellent service, I ordered two items and when one was only suitable I received a refund on the other item as soon as they received it. I would recommend and use them again. Great service!!”

Helpful Report

Posted 2 years ago

“I bought these swimmers for my husband who loved them. Good value in the sale and speedy delivery. Would shop here again.”

Helpful Report

Posted 2 years ago

“Price was fair. Goods were well packaged and arrived pretty quickly.”

Helpful Report

Posted 2 years ago

“Bought online a Cotopaxi fleece. Shopped with Epicentre before, good customer service and fast delivery. Can always be relied on for this excellent service. Fleece looks lovely, too warm to wear yet.”

Helpful Report

Posted 2 years ago

“Would love a shop like this on my door step… so I was very lucky when I had a week in Ambleside earlier in the year to find you! Great to still get quality garments so quickly now I’m back in Norwich 🙌🏻”

The Epicentre 5 star review on 3rd September 2022

Helpful Report

Posted 2 years ago

“Fab shop great service delivered promptly kept informed , sadly had to return as to small but excellent free returns procedure and quick refund Thank you, have shopped here many times whole in Ambleside great shop .”

Helpful Report

Posted 2 years ago

Helpful Report

Posted 2 years ago

“First time ordering and I’m so glad I did. A very good quality product delivered quickly and exactly as expected. Thank you very much!”

Helpful Report

Posted 2 years ago

The Epicentre is rated 4.9 based on 2,408 reviews