The Epicentre Reviews

Name: The Epicentre
Address: The EpicentreCompston Road, The EpicentreCompston Road, Cumbria
Rating: 4.91

4.9 Rating 2,513 Reviews

98 %

of reviewers recommend The Epicentre

4.9

Based on 2,513 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone

Visit Website

Phone:

01539528520

Email:

info@theepicentre.co.uk

Location:

The EpicentreCompston Road,
The EpicentreCompston Road
Cumbria
LA22 9DR

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The Epicentre 5 star review on 5th February 2024

Justin Goode

The Epicentre 5 star review on 19th September 2023

Sharon Crilley

The Epicentre 5 star review on 27th April 2023

Claire Latchem

The Epicentre 5 star review on 6th March 2023

Katie Owen

The Epicentre 5 star review on 11th January 2023

STEVE DENTON

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service from The Epicentre. The item was delivered very quickly and well packaged”

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Posted 3 years ago

“dpd failed to deliver what had been a prompt sending out by Epicentre. Again Epicentre prompt in giving me a refund.”

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Posted 3 years ago

“My purchase with The Epicentre was delayed by an entire week. The delivery was expected to be completed by the 25th of November, and it was only delivered by the 2nd of December. I called The Epicentre to follow up on my purchase on the 29th of November, and I had no follow-up from The Epicentre after that. The delivery courier insisted that an investigation can only be raised by the sender which is The Epicentre in this case, and I can do nothing about it. Utterly disappointed with this purchase, I am going to return this purchase as it has arrived too late.”

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Posted 3 years ago

I'm very sorry that your parcel was delayed but I understand that the driver was struggling to find your student accommodation address. Once we managed to clarify the location they finally managed to deliver. We haven't received the shoes back yet, but will refund promptly when they arrive.

Posted 3 years ago

“Dpd messed up the experience apart from that your customer service was amazing”

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Posted 3 years ago

“Fantastic service and delivered quickly. Would highly recommend. Both dogs love their new harnesses.”

The Epicentre 5 star review on 3rd December 2022

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Posted 3 years ago

“Happy customer , my item has been dispatched and received in good time with good communication from seller. I will be returning to your website in future. Thank you”

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Posted 3 years ago

“Excellent service,great price,this is 2nd Osprey pack of you,thank you”

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Posted 3 years ago

“Great price with excellent customer after service”

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Posted 3 years ago

“Still my favourite on-line store The service is consistently excellent. Nice website. Easy process. Good communication. Fast delivery.”

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Posted 3 years ago

“On entering this great outdoors shop in Ambleside I was greeted by very friendly staff who were there on hand if you needed them but let you browse the goods without any fuss.”

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Posted 3 years ago

“Very good service and good prices.”

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Posted 3 years ago

“Excellent customer service and very nice folk to deal with. Thank you!”

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Posted 3 years ago

“I'm extremely happy with my purchases from the Epicentre. I've bought online and visited the shop when I was in Ambleside and the staff were very helpful. Items arrive quickly and are packaged well.”

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Posted 3 years ago

“Quick delivery, very happy with my shoes. Good price.”

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Posted 3 years ago

“Excellent in every way!”

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Posted 3 years ago

“Have shopped there in person when visiting The Lakes, great service, excellent range of products and knowledgeable staff. This was my first online order and no issues at all - clear confirmations and updates with fast shipping. Would recommend and will use again.”

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Posted 3 years ago

“Great products. Ordered 2 Cotopaxi wind breakers, amazing colours, unique. Will definitely shop here again.”

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Posted 3 years ago

“Great collection of outdoor gear, lovely shop, helpful staff and really speedy delivery of online order!”

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Posted 3 years ago

“easy to use website and competitive prices”

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Posted 3 years ago

“We saw the item in the display window whilst staying in Ambleside and subsequently ordered the item via mail order. The purchasing process was straightforward and the item arrived quickly.”

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Posted 3 years ago

The Epicentre is rated 4.9 based on 2,513 reviews