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The Epicentre Reviews

4.9 Rating 2,471 Reviews
98 %
of reviewers recommend The Epicentre
4.9
Based on 2,471 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Returns & Refunds
Refunds Process
Very Easy
Returns Process
Easy
Read The Epicentre Reviews
Visit Website

Phone:

01539528520

Email:

info@theepicentre.co.uk

Location:

The EpicentreCompston Road,
The EpicentreCompston Road
Cumbria
LA22 9DR

Write Your review

The Epicentre 5 star review on 5th February 2024
Justin Goode
The Epicentre 5 star review on 19th September 2023
Sharon Crilley
The Epicentre 5 star review on 27th April 2023
Claire Latchem
The Epicentre 5 star review on 27th April 2023
Claire Latchem
The Epicentre 5 star review on 27th April 2023
Claire Latchem
The Epicentre 5 star review on 6th March 2023
Katie Owen
The Epicentre 5 star review on 11th January 2023
STEVE DENTON
24
Anonymous
Anonymous  // 01/01/2019
Great service, delivered exact item when they said it would be delivered at a great price, thank you
Helpful Report
Posted 3 years ago
Excellent service. Fast and efficient delivery. Good quality product. I had looked everywhere for this purchase and you were the only place to have stock in country. Thank you.
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Posted 3 years ago
Excellent service. Item was posted promptly, and tracking details given. Would definitely shop with them again. Thank you
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Posted 3 years ago
Bought a pair of trousers - whilst they were unsuitable and I had to return them, I was really impressed by the service. Easy to order, very good price, and incredibly easy returns. I will definitely be shopping here again.
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Posted 3 years ago
It is so good to find a company that can supply Patagonia products promptly and efficiently. Very impressive.
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Posted 3 years ago
Great value, easy shopping process and arrived promptly.
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Posted 3 years ago
Pretty much perfect service. Fair price and quick postage and great communication along the way would definitely buy from Epicentre again.
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Posted 3 years ago
Good value for products.
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Posted 3 years ago
Reasonably priced and very quick postage, highly recommend
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Posted 3 years ago
This is my first time purchasing from The Epicentre and it absolutely won’t be my last. Placed an order one day and delivered the next. I was amazed! Great selection too. Highly recommend.
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Posted 3 years ago
Good quality item - that was delivered swiftly- very smooth process A+++
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Posted 3 years ago
Good Product at a Great Price & Super Fast Delivery.
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Posted 3 years ago
Competitive prices and swift delivery faster than I anticipated. The arc’teryx vests I bought are fantastic, long enough in the body not to ride up and fitted enough not o cling but not flap either. A summer staple and a great price from the Epicentre.
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Posted 3 years ago
Product arrived promptly and well packaged
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Posted 3 years ago
Purchased an item. Got the wrong size. Return and refund worked seamlessly. Hopefully the right size comes in stock so I can reorder!
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Posted 3 years ago
Excellent product and a fantastic service, thank you Epicentre.
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Posted 3 years ago
Got a great deal on some adidas freehikers, comes were great, and delivery fast. Would recommend 👌
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Posted 3 years ago
Great service from this company. The product was sold at a fantastic price and delivered quickly. I would recommend this company.
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Posted 3 years ago
The Epicentre is mine and my dogs go to store and is a real stand out store in Ambleside. It really brings a fun and adventurous feel to the shopping experience with its in store creative features (I love the shoe department in the basement and the top floor terrace). The staff are incredibly helpful and just all round good people that care and know everything about the gear they’re selling. The online service matches the store, they really understand what great customer service means. Photo below is me and my dog Monty repping gear from the store (Ruffwears Knot-a-Leash and Vaga night cap) whilst hiking Old Man.
The Epicentre 5 star review on 17th July 2022
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Posted 3 years ago
Excellent price, fast service.
Helpful Report
Posted 3 years ago
The Epicentre is rated 4.9 based on 2,471 reviews