The Epicentre Reviews

Name: The Epicentre
Address: The EpicentreCompston Road, The EpicentreCompston Road, Cumbria
Rating: 4.91

4.9 Rating 2,424 Reviews

98 %

of reviewers recommend The Epicentre

4.9

Based on 2,424 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01539528520

Email:

info@theepicentre.co.uk

Location:

The EpicentreCompston Road,
The EpicentreCompston Road
Cumbria
LA22 9DR

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The Epicentre 5 star review on 5th February 2024

Justin Goode

The Epicentre 5 star review on 19th September 2023

Sharon Crilley

The Epicentre 5 star review on 27th April 2023

Claire Latchem

The Epicentre 5 star review on 6th March 2023

Katie Owen

The Epicentre 5 star review on 11th January 2023

STEVE DENTON

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The best serious outdoor kit shop I have found. I'm sure being centrally located in the beautiful Lake District helps but the staff are consistently friendly, helpful and, most importantly, knowledgeable. They don't just try to sell you what they have, they take time and trouble to discuss what's the best solution for you. My son was over from his home in Canada and he must have tried on every boot on the shop before, with the help of a great measuring service and experienced advice, he settled on a high-end pair that are still doing great service in the wilds of British Columbia. Great over the phone advice and online service, too.”

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Posted 7 months ago

“Great speedy service”

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Posted 7 months ago

“Very quick and efficient delivery”

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Posted 7 months ago

“Absolutely wonderful outlet. Fair pricing Great customer service and the answer the phone for help and advise. Good old school service while maintaining modern equipment sales”

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Posted 7 months ago

“Very quick delivery and the jacket purchased fits my wife perfectly.”

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Posted 8 months ago

“Good product, good service. Small problem which was sorted out immediately. Highly recommend.”

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Posted 8 months ago

“Excellent service.”

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Posted 8 months ago

“Product arrived quickly, was well packaged and I really like the legging. I was pleased with the competitive price.”

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Posted 8 months ago

“Ordered a harness for my dog, a nine escape which is perfect. Came in quick time too. Very pleased with service.”

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Posted 8 months ago

“Fast delivery and good price”

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Posted 8 months ago

“Excellent service, order received really quickly. Thrilled with purchase.”

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Posted 8 months ago

“Customer service is diabolical”

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Posted 8 months ago

We're very sorry that we weren't able to assist you further, but the parcel was stolen from within your building after delivery. Apparently there had been previous similar thefts. Please consider an alternative delivery address for future orders

Posted 8 months ago

“Great value with welcome discount on list price of mid layer top and very prompt delivery. First class service.”

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Posted 8 months ago

“Fantastic team helpful and knowledgeable. Great selection of products.”

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Posted 8 months ago

“Very prompt service. The Patagonia gilet is extremely warm and light. Perfect for keeping the body toasty. Trying it out in the cold of Camino Via de Plata/ Sanabres in two weeks.”

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Posted 8 months ago

“I have always found the staff to be helpful when visiting the store in Ambleside. My recent purchase was made online for a Mountain Equipment Gilet, which had been significantly reduced in the Sale. Delivery was 2-3 working days - Overall excellent service.”

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Posted 8 months ago

“I am keen to support local businesses but as I purchased a gift token a review is difficult. However it arrived promptly and will be enjoyed by its recipient who regularly visits the shop with confidence and can offer his high opinion as a review.”

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Posted 8 months ago

“Great service. satisfied with the purchase and the delivery.”

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Posted 8 months ago

“Super fast delivery thank you”

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Posted 8 months ago

“Quick, efficient and easy - great brands”

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Posted 8 months ago

The Epicentre is rated 4.9 based on 2,424 reviews