The Epicentre Reviews

Name: The Epicentre
Address: The EpicentreCompston Road, The EpicentreCompston Road, Cumbria
Rating: 4.91

4.9 Rating 2,394 Reviews

98 %

of reviewers recommend The Epicentre

4.9

Based on 2,394 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01539528520

Email:

info@theepicentre.co.uk

Location:

The EpicentreCompston Road,
The EpicentreCompston Road
Cumbria
LA22 9DR

Write Your review

Tell us how The Epicentre made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

The Epicentre 5 star review on 5th February 2024

Justin Goode

The Epicentre 5 star review on 19th September 2023

Sharon Crilley

The Epicentre 5 star review on 27th April 2023

Claire Latchem

The Epicentre 5 star review on 6th March 2023

Katie Owen

The Epicentre 5 star review on 11th January 2023

STEVE DENTON

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“An easy 5 stars! This is an excellent shout, with an easy to navigate website, superb range of clothing at a great price. Items are then well packaged and sent quickly out , so you don't have to wait long for yiour purchase. Love thus shop and soo does my dog :)”

Helpful Report

Posted 1 year ago

“I have used this company a few times and each time exceptional service can’t rate them any higher”

Helpful Report

Posted 1 year ago

“Extremely happy with both my order and the service from the epicenter. My order arrived very quickly and well wrapped. Will definitely shop there again.”

Helpful Report

Posted 1 year ago

“Great product at a good price, delivered very promptly.”

Helpful Report

Posted 1 year ago

“The fastest delivery I have had when ordering online. I live in N.Ireland so expect it to take a bit longer but both times I have ordered it has arrived within two days which is brilliant. Products are also the cheapest I've found them online, to the point I thought surely this is definitely fake. But its not!! Brilliant service and products and would definitely recommend!”

Helpful Report

Posted 1 year ago

“Very quick delivery, the pack is perfect for day hikes and the bottles are easy to drink from.”

Helpful Report

Posted 1 year ago

“Perfect online store , great service , delivery etc Sherpa knit was fantastic . Found a code saved few pound . 10/10”

Helpful Report

Posted 1 year ago

“Very helpful staff - in the shop and over the phone.”

Helpful Report

Posted 1 year ago

“Brillant company”

Helpful Report

Posted 1 year ago

“I found the Epicentre via a google search for a particular Osprey rucksack. The price was much better than buying directly from Osprey’s website, which made me suspicious to be honest, but the trust rating was good so I thought I would risk it. Turned out to be a good thing, bag arrived on time with no problems at all and has all the tags and quality as you get direct. Have already recommended them to my friend!”

Helpful Report

Posted 1 year ago

“Good product, expensive but very portable and lightweight. Hard to fold back into built-in pouch.”

Helpful Report

Posted 1 year ago

“I'd stumbled across The Epicentre whilst trying to find a specific piece of gear that was out of stock on my usual outdoor gear sites (and possibly not going to be restocked at all again). Not only did they have it, it was listed cheaper than literally everywhere else and it arrived at my house 48 hours later! Incredible first impression; will be checking them out again next time I'm on the hunt for new gear!”

Helpful Report

Posted 1 year ago

“Exceptional service and super fast delivery.”

Helpful Report

Posted 1 year ago

“Well-curated stock at great prices. Fast delivery and returns process is a dream. Definitely a recommend.”

Helpful Report

Posted 1 year ago

“Bought an Osprey Duro 6 on a Friday. Not only was it best price but arrived Saturday in time for long run trial on Sunday. Excellent service!”

Helpful Report

Posted 1 year ago

“very quick delivery, and smooth return process (sadly jacket was too small), but a shop i'd definitely recommend and use again”

Helpful Report

Posted 1 year ago

“Great price and fast delivery”

Helpful Report

Posted 1 year ago

“Great service and would definitely be buying from them again”

Helpful Report

Posted 1 year ago

“Excellent service”

Helpful Report

Posted 1 year ago

“Great collar for my dog at a good price. Very efficient service from Epicentre. Unfortunately the dpd delivery didn’t do smoothly though. Had to wait 3 days longer than dpd initially quoted.”

Helpful Report

Posted 1 year ago

The Epicentre is rated 4.9 based on 2,394 reviews