The Dressing Room Reviews

Name: The Dressing Room
Rating: 4.84

4.8 Rating 1,611 Reviews

96 %

of reviewers recommend The Dressing Room

4.8

Based on 1,611 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

The Dressing Room 5 star review on 17th February 2026

Anonymous

Anonymous // 01/01/2019

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“I love the Dressing Room. Great service and style help. Very prompt communication and delivery.”

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Posted 1 month ago

Hi Sarah, Thank you so much for your lovely feedback. We’re thrilled to hear you enjoy shopping with The Dressing Room and that our service and style help have been so useful.

Posted 1 month ago

“Fabulous products and excellent service”

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Posted 1 month ago

Hi Marion, Thank you so much for your lovely feedback. We’re delighted to hear you’re enjoying our products and that you’re happy with the service!

Posted 1 month ago

Hi Marion, Thank you so much for your kind words. We’re thrilled to hear you’re happy with our products and service!

Posted 1 month ago

“Item arrived quickly and was well packaged .”

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Posted 1 month ago

Hi Sue, Thank you for your feedback. We’re glad to hear your item arrived quickly and was well packaged! We really appreciate your support and hope you enjoy your purchase.

Posted 1 month ago

“Always incredible service instore and speedy postage from online purchases.”

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Posted 1 month ago

Hi Helen, Thank you so much for your kind words. We’re delighted to hear you enjoy our in-store service and that your online orders arrive quickly! We really appreciate your support and look forward to welcoming you back soon.

Posted 1 month ago

“Satisfied with my order. Love my animal print ankle boots.”

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Posted 2 months ago

Hi Norma, Thank you so much for your feedback. We’re thrilled to hear you love your animal print ankle boots and are happy with your order! We really appreciate your support and hope you enjoy wearing them.

Posted 1 month ago

“Great shopping and return process with The dressing Room”

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Posted 2 months ago

Hi Frances, Thank you for your kind words. We’re delighted to hear you had a great experience shopping with The Dressing Room and that the returns process was smooth. We really appreciate your support and look forward to seeing you again soon.

Posted 1 month ago

“Quick delivery and prompt and efficient comms. Well packaged also with care. Would definitely shop again. Thanks so much and the fragrance is 🥰”

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Posted 2 months ago

Hi Corrie, Thank you so much for your lovely feedback. We’re so pleased everything arrived quickly and safely, and that you’re enjoying the fragrance! We really appreciate your support and look forward to welcoming you back again soon.

Posted 1 month ago

“I shop online as a long way from you . Promt and perfect delivery time . Love your clothes and enjoy your vids”

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Posted 2 months ago

Hi Susie, Thank you so much for your kind words. We’re delighted to hear your online orders arrive promptly and that you enjoy our clothes and videos! We really appreciate your support and hope you continue to enjoy shopping with us.

Posted 1 month ago

“Beautiful jumper. Speedy delivery and so beautifully packed.”

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Posted 2 months ago

Hi Paula, Thank you so much for your lovely feedback. We’re thrilled to hear you’re happy with your jumper and that it arrived quickly and beautifully packaged! We really appreciate your support and hope you enjoy wearing it.

Posted 1 month ago

“the only reason 3 stars is giving is due to delivery tome recieved the item, item is as described, the delivery time was supposed to be 2-3 working days but took total of 6-7 days to arrive , the staff however did have good communication throughout.”

Helpful Report

Posted 2 months ago

Hi Nidha, Thank you for your feedback and for letting us know about the delivery delay. We’re glad to hear the item was as described and that our team kept you informed, but we’re sorry it took longer than the expected 2–3 working days. We appreciate your patience and your kind words about our staff, and we’ll take your comments on board to help improve our delivery service.

Posted 1 month ago

“My favourite place to shop! Unfortunately it has to be online most of the time as I am not local to St Albans but the service online is fantastic. I love the selection available and look forward to browsing the "New" section every few days. It would be extremely unusual not to find something I can't resist! Customer service is great too. Thank you for providing such a special shopping experience.”

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Posted 2 months ago

Thank you so much for your lovely message. We’re so pleased you enjoy shopping with us online and love checking our Just In section! We really appreciate your kind words about our customer service and are delighted we can make your shopping experience special.

Posted 1 month ago

“Always my go to store! Beautiful clothing amazing customer service and great quality. I usually shop in store but Christmas got in the way of a visit to the sale yet I still managed to get a couple of lovely items.”

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Posted 2 months ago

Thank you so much for your wonderful feedback. We’re thrilled to hear that we’re your go-to store and that you enjoy both our clothing and customer service. We’re glad you still managed to pick up some lovely items online and hope you enjoy them!

Posted 1 month ago

“Recently bought a fabulous jacket online. Excellent quality - really pleased. Just love it!”

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Posted 2 months ago

Thank you so much for your lovely feedback. We’re delighted to hear you’re so pleased with your jacket and that you love it - that’s exactly what we hope for. We really appreciate you taking the time to share this and hope you enjoy wearing it.

Posted 1 month ago

“Great bag , quick delivery and a good price in sale. Very happy thank you .”

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Posted 2 months ago

Hi Alison, Thank you so much for your kind feedback. We’re delighted to hear you’re happy with your bag, the quick delivery, and the great sale price! We really appreciate your support and hope to see you again soon.

Posted 1 month ago

“It's always a pleasure to shop in The Dressing Room. The staff are all friendly and really helpful. Online shopping is very easy and deliveries turn up very quickly. I highly recommend”

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Posted 2 months ago

Thank you so much for your lovely words - we’re so pleased you enjoy shopping at The Dressing Room and that both our team and online service have made such a great impression. We really appreciate the recommendation and can’t wait to see you again soon!

Posted 1 month ago

“Beautifully curated collections, always a treat to shop here.”

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Posted 2 months ago

Hi Caroline, Thank you so much for your lovely message! We’re absolutely delighted to hear that you enjoy our collections - it truly means a lot to us. We’re so glad shopping with us feels like a treat, and we can’t wait to welcome you back again soon

Posted 1 month ago

“Beautifully packaged. Reasonably priced and prompt dispatch and delivery.”

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Posted 2 months ago

Thank you for your kind words! We’re delighted you were pleased with the packaging, pricing, and speedy delivery.

Posted 2 months ago

“Friendly informative staff . Delivery promise upheld”

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Posted 2 months ago

Thank you for your feedback! We’re glad our staff were helpful and that your delivery arrived as promised.

Posted 2 months ago

“From start to finish I called this boutique(The Dressing Room) To be greeted with a merry cheer & the most helpful hints, answers to help me with my online order 🙏”

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Posted 3 months ago

Thank you for sharing! We’re so pleased our team could greet you warmly and assist with your order- it’s wonderful to hear your experience was so positive.

Posted 2 months ago

“I have ordered a number of items and although i haven't kept them all the returns process is very easy. The items that i have kept have been good quality and stylish. The rewards scheme is an added bonus.”

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Posted 3 months ago

Thank you for your lovely feedback! We’re delighted to hear you’ve enjoyed the quality and style of your items, and that the returns process and rewards scheme have made shopping with us even easier.

Posted 2 months ago

The Dressing Room is rated 4.8 based on 1,611 reviews