The Bike Insurer Reviews

Name: The Bike Insurer
Rating: 4.71

4.7 Rating 9,045 Reviews

96 %

of reviewers recommend The Bike Insurer

4.7

Based on 9,045 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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Email:

customer.services@theinsurers.co.uk

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The Bike Insurer 5 star review on 13th May 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great price but initial questions are grossly inadequate meaning you have to spend much more when the actual facts are noted. Very very frustrating!!!”

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Posted 5 years ago

“Sorted ok not an inspiration but needed to be done love a cheaper price but wouldn’t we all”

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Posted 6 years ago

“A bit pricey.”

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Posted 6 years ago

“They got me insured but because of the situation of being an immigrant my 50 years of experience doesnt help at all....you pay through the nose the same as a 18 year old with no experience or wisdom. It does seem unfair at best and poor business at worst but at the end of the day I do at least have insurance and can ride.”

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Posted 6 years ago

“I would like to be cheaper insurance since we all gotta start somwhere. its a little overpriced but would be nice if i can get it cheaper :)”

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Posted 6 years ago

“The quote I was given on the website was changed by the company after I paid my deposit. I am now committed to 12 months of insurance I don’t want and unable to cancel.”

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Posted 6 years ago

“Price comparison was good, but I don't think they passed the correct dates or certificates to the insurance provider when purchasing.”

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Posted 6 years ago

“I had three different quates of the same company via different insurance comparers all had big differences in price maybe have a set price in all round market”

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Posted 6 years ago

“Got a good price for insurance, and managed to avoid the cretins at 1st Central too, Win Win!”

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Posted 6 years ago

“Initial price was good compared to the other brokers, cost to change bike was terrible and not justified. Attitude and tone of person was poor too, before I mentioned why I was calling.”

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Posted 6 years ago

“They won't allow me to post my information to them as i can't copy them to email”

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Posted 6 years ago

“The m/cycle insurance comparison website was fairly quick and easy to use, Ii found a good deal and would recommend "The bike insurer" to my friends and family. Nice one. - Andy”

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Posted 6 years ago

“The comparison website delivered competitive quotes, however, the quality of my chosen supplier has been far from satisfactory.”

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Posted 6 years ago

“Very helpful and friendly service, however didn't go with any of the quotes provided as I found a better quote (half the price of the best quote provided) through MCE.”

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Posted 6 years ago

“Although I was able to get a cheap quote and were passed onto the company concerned. Not all of my contact details were passed on to the insurance company, So they could not e-mail me the insurance documentation, which resulted in me having to phone the company to pass my details on in person.”

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Posted 6 years ago

“The experience was very good. and the quote I got was brilliant and was accepted even with the address where I keep it, all ready to go.. The the insurance company at the last minute decided that where I keep it is not acceptable. But there is more security where it is that the Buckingham palace.. Just they wouldn't accept it. Takes me 30 minutes to get in and Ive got keys.”

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Posted 6 years ago

“I did use this company as part of a number of price comparison websites and found an insurer for my bike. They are OK but did not seem to know that I had already insured my bike despite the fact I went through them in the first instance and kept emailing reminders. That is why I have awarded 3 stars as their admin is fairly hopeless although prices found were competitive.”

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Posted 6 years ago

“Easy to use but unfortunately you were not as competitive as MCE. Cheap but not cheap enough.”

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Posted 6 years ago

“It's expensive but it's ok”

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Posted 6 years ago

“The price was within reason”

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Posted 7 years ago

The Bike Insurer is rated 4.7 based on 9,045 reviews