The Bike Insurer Reviews

4.70 Rating 6,249 Reviews
95 %
of reviewers recommend The Bike Insurer
Merchant Metrics
Shipping & Delivery
delivery methods
Own Driver
on-time delivery
99%
Customer Service
communication channels
Telephone, Email, Live Chat
queries resolved in
Under an hour
customer service
4.41 out of 5
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RIP off Over a £1000 for a 19 year old with 2 years no claims on a yzfr125
1 Helpful Report
Posted 2 years ago
Trouble free experience, easy to use. Saved £60 on insurance renewal.
1 Helpful Report
Posted 2 years ago
I have no complaint about the service you provide. AA Insurance Services was on your list but not the cheapest. I am a member of the AA and thought that would help although I was stunned when I asked their advisor on 28th March if the`bike would be covered under my existing AA Membership. He didn`t know... I had contacted them on that date to complete the policy in anticipation of purchase as I was viewing the `bike the next day. I wanted to get everything ready and finalised so that if I bought the `bike the next day all I had to do was phone them up, quote their ref no. and pay by Visa. I agreed with their adviser that is what I would do. I bought the bike which was 174 miles from my home and phoned the AA IS from there and the girl who answered said Luke would phone me back in 5 minutes. I explained all I wanted to do was pay and gave her their reference no. She refused to deal with me and said Luke would phone me back. He never did. I am still waiting... I had to hang around for his return call and tried to phone again without getting through and gave up. I had to pay someone £120 to get the bike from Essex to my home in Dorset as I was not insured to ride it. Apparently AA I S is not part of the AA but a separate franchise. I kicked up a hell of a fuss and was sent £20 compensation only after I threatened the Ombudsman.... After getting the bike home in one piece I waited a week for the AA I S and then called "One Call". That name is misleading. It has been horrendous also.... Do these people actually want my business?! I am an experienced driver aged 63 with no charges etc and a clean full licence since 1970!
1 Helpful Report
Posted 2 years ago
Very easy to use and compare across F&T, TPFT and Fully Comp. Have always used The Bike Insurer to update my insurance
1 Helpful Report
Posted 3 years ago
Very fair considering you get full cover and breakdown service.have not claimed hope not to so unable to asses.staff very good and helpful very little waiting time ( makes a change) from the larger companies
1 Helpful Report
Posted 3 years ago
This organisation does not tell you who they really are or the fact that all your quotes and calls go through to the equally corrupt Adrian S Flux. This is mis-selling, it is a complete waste of your time and money. The FCA have been informed. Do Not use The Bike Insurer or any of its other shady derivatives.
1 Helpful Report
Posted 4 years ago
It will only let me give 1 star were I want to give 5 stars. I am very pleased with your quote that I was given and if on renewal I hope it is still a reasonable rate.
Helpful Report
Posted 1 year ago
The Bike Insurer is rated 4.70 based on 6,249 reviews