The Bike Insurer Reviews

Name: The Bike Insurer
Rating: 4.71

4.7 Rating 9,045 Reviews

96 %

of reviewers recommend The Bike Insurer

4.7

Based on 9,045 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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Email:

customer.services@theinsurers.co.uk

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The Bike Insurer 5 star review on 13th May 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Strongly suggest that you compare renewal price with new price but otherwise fine :)”

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Posted 7 years ago

“don't really know what to say , Took my money and you are happy.”

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Posted 7 years ago

“Although site gives you many options to choose from when personalizing your quote and sets nice benchmark to which company can offer good prices. It is still much better option to actually call insurance company and ask for little details that are not visible on comparison website. For me that little thing was road/driveway/garage thing. I have a locked compound and many insurers do not qualify it as any of above, if i went with eg. driveway my policy would be invalid (bike gets stolen - i get nothing). For many people this site will be very helpful and i will definitely come back to have a look in few months.”

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Posted 7 years ago

“Not bad”

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Posted 7 years ago

“The initial quote was considerably less than the actual cost as the company did not take my previous two years no claims into consideration as the vehicle I was riding was a Trike. This was not taken into account when I got the original quotes.”

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Posted 8 years ago

“obviously you were to high in your quote”

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Posted 8 years ago

“It was high and I am supposed to get a percentage off.”

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Posted 8 years ago

“The process was easy and good on-line, but afterwards I started receiving calls (lots of calls) from insurance companies and letters from them after I had already chosen and paid my premium with my chosen insurer. It was quite stressful after a while as I had to explain to 4 different people from the same company multiple times that I was not interested that I had already got what I wanted. Honestly even though the process was easy the aftermath would stop me from using a comparison site again and just spend the time going through each individual site from now on.”

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Posted 8 years ago

“Very good for getting the best insurance deal. Not so good when you get bombarded with emails and phone calls for all sorts of scams afterwards.”

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Posted 8 years ago

“Price was ok and lad who dealt with my quote couldnt have been nicer but-..i was at no time informed that phone call would be so expensive. I recieved my phone bill and was shocked to see it cost me £9+ for 21 minutes!.,hence my 3-star rating”

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Posted 8 years ago

“Mostly good, competitive prices but the form doesn't ask if you own the vehicle which I only found out when my dads bike was impounded by the police and caused a nightmare and impound fees trying to get it back.”

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Posted 8 years ago

“Not bad cover, I would have considered insuring my big bike with you.. The monthly payments were near enough the same, but the deposit was far to much and im a little bit skint so had to go with the cheapest bidder who gave me cover for everything.”

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Posted 8 years ago

“Great telephone service....just quotation wasn't same price shown???? . Shame service otherwise was good!”

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Posted 8 years ago

“Had one insurer come back with a very competitive quote on the search results. But, once you follow the link to the site you are again asked to enter all the information originally entered on the bike insurer forms. Once all the info is entered on their site, the quote increased dramatically, so a bit misleading from the search results.”

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Posted 8 years ago

“same as other comparisson sites”

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Posted 8 years ago

“Cost increased by over £100 from my first quote as I delayed just over a month before purchasing. Sent required copy licence & CBT via "my account", was notified received then 4 days later was emailed to say not received and then phoned to give details. Other than that I would probably recommend on price alone basis.”

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Posted 8 years ago

“The price was good and the process was quick & simple, but I had previously insured my 2 bikes with an insurance broker for just over 1 year, so opted for 1 years no claims. When my previous insurer said, as I had changed bikes, I didn't qualify for the no claims, I contacted 'The bike Insurer' to inform them. The price then went up (understandably), but I was also charged a further £25 handling fee. I phoned them, I filled in the forms, I printed the forms, I altered the form !!!!!......(up to date, I haven't actually had a revised form). Where do they qualify for a further £25? As a 17 year old still in full time education, £50 in handling fees is unfair, when I actually filled in all the forms, I made the phone calls and I printed the forms. My father was so furious on learning about the extra fee, he was shouting in the background and the lady took £12.50 off the fee.”

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Posted 8 years ago

“I am sad to be paying top premium for my motorcycle to be sitting locked in my garage while I am waiting for a uk licence plate . despite being told by the DVLA I can use it for 3 months providing the vehicle has current registration from previous country. If find this scandalous.”

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Posted 8 years ago

“fst comparison but shame about prices”

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Posted 8 years ago

“It took days to get my 1964 scooter insured with many telephone calls and emails before even basic insurance cover was given, even though I have no complications such as points on my licence etc. It then took weeks to get the scooter fully insured to the value I paid for it, a receipt for the scooter showing the cost was sent through email, plus photographs of the scooter, it still took too long to get the cover I had paid for. As I am in a group of similar people, I have not recommended my insurers to anyone due to the length of time it took to get cover.”

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Posted 8 years ago

The Bike Insurer is rated 4.7 based on 9,045 reviews