The Bike Insurer Reviews

Name: The Bike Insurer
Rating: 4.70

4.7 Rating 9,107 Reviews

96 %

of reviewers recommend The Bike Insurer

4.7

Based on 9,107 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

The Bike Insurer 5 star review on 8th April 2025

Anonymous

Anonymous // 01/01/2019

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“It's a pity as a biker I can't insure car and bike together to keep costs down . After all we can't drive them at the same on the road. Thanks”

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Posted 21 hours ago

You’re not alone thinking that Richard, but it’s not really caught on. Probably because the bike market is so small and insurers focus where most consumers are, cars, home, life etc. That and assessing the combined risk and pricing it attractively must be difficult for underwriters. Thanks for taking the time to review our service and ride safe.

Posted 18 hours ago

“After taking out insurance on a new scooter from the day it was delivered, I 'phoned to say it wouldn't fit in my locked shed as I'd hoped, so would be kept in a back garden. Understandably, this raised the premium, so I paid the extra. A week later I 'phoned to find out why I hadn't received my documents, and was told the original insurer would not insure the scooter in a back garden. So I was offered a new insurer, whose premium was significantly higher. I expected to pay just the extra amount as the policy was still in the process of being set up and no documents had been received - but I was also charged a cancellation fee of £65. So the total I paid in the end was 3 times the original quote.”

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Posted 3 days ago

“Great service and friendly , knowledgeable staff when contacted.”

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Posted 1 week ago

Thanks Robert, they will be pleased with your positive feedback. Best wishes.

Posted 1 week ago

“Very low quality and not good insurance company.”

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Posted 1 week ago

We're sorry to hear that Divyesh. We'd really appreciate you telling us what we did wrong so we can improve. Please send us details of your concerns and we'll look into it as soon as possible. Our 'contact us' details are on our website, or you can get in touch with us through Facebook or Instagram, or send us your feedback privately through reviews.io. Many thanks.

Posted 1 week ago

“Simple to use”

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Posted 2 weeks ago

Thanks for the review, we appreciate it. Safe riding on the bike.

Posted 1 week ago

“Good service”

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Posted 2 weeks ago

Many thanks for the review. Safe riding.

Posted 1 week ago

“Got the quote through Topcashback. Good price especially with cashbank. HOWEVER, Bike Insurer is denying that I got a policy from them for my cashback despite having the written policy etc. Topcashback having to chase them!!!!!!!”

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Posted 2 weeks ago

Hi Steven, thanks for the review. We'll get in touch with you and see if we can't get this resolved.

Posted 2 weeks ago

“Nice one I like it so much and very professional very helpful”

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Posted 2 weeks ago

Thank you Zakaria, we appreciate your feedback!

Posted 2 weeks ago

“Easy to navigate and very helpful, saved me hours or searching for both my bikes and saved me a few quid along the way too 👍 Thank you”

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Posted 2 weeks ago

You're welcome Tobias, and thank you for taking the time to review.

Posted 2 weeks ago

“It was so easy to do my insurance fast active service very pleased”

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Posted 2 weeks ago

Thanks for the review Lorraine. Happy travels on the bike!

Posted 2 weeks ago

“To be honest top notch I broke down right after getting my bike about 3 hours away from home and the first day on the insurance and their recovery team was right on it and got my bike home in a few hours”

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Posted 2 weeks ago

Hope the bike is on the mend and glad to hear the service you got from one of the insurers we work with was top notch!

Posted 2 weeks ago

“The only reason I gave it a 1 was because a nought or preferably the facility for a minus figure was not available. You clearly haven't received or have igbnored my earlier review.”

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Posted 2 weeks ago

Hi Graham. We can't see a review from any other "Graham's" this year, so I don't think we've received it. We'll be happy to look into your feedback if you want to send it to us by email. We've sent you the contact details separately, or you can get them from the "contact us" section of our website.

Posted 2 weeks ago

“Very good and cheap tankyou so much”

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Posted 2 weeks ago

Nice one, thanks for taking the time to review Mohamed!

Posted 2 weeks ago

“It has given me the cheepest price I could find”

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Posted 2 weeks ago

Great to hear, thanks Cameron!

Posted 2 weeks ago

“I was recommended to you by a friend 7 years ago and the quotes have always been reasonable”

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Posted 2 weeks ago

7 years! Wow, thanks for the repeat business Clive and safe riding.

Posted 2 weeks ago

“Excellent service easy to use no fuss no gimmicks insurance Well pleased Thank you”

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Posted 2 weeks ago

Thank you Keith. Safe riding.

Posted 2 weeks ago

“Got to say all the people I came into contact with were brilliant explained everything about my policy cost of everything and other extras that I could add to the policy if I wanted with no pressure to buy all in al a great experience”

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Posted 2 weeks ago

That all sounds pretty good Brent. Thanks for taking the time to review, and safe riding.

Posted 2 weeks ago

“Recently changed insurance to which bike sure gave a competitive quote. I decided to go ahead 3 weeks before my renewal which gave me peace of mind, however I mistakingley put 5 years riding experience instead of 4 years and they charged me £35 to amend what I thought was a basic change. This then made bike sure more expensive overall for such a primitive error. I did mention due to this and the way it seemed that I wouldn't be renewing but the lady seemed unphased and put the phone down.”

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Posted 2 weeks ago

“Very good as saved money over competitors prices.”

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Posted 2 weeks ago

Nice one Mark, that's why it's always worth getting a quote to see what's available. Safe travels on the bike.

Posted 2 weeks ago

“Great service fast and easy”

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Posted 1 month ago

Thank you James, appreciate you taking the time to say so.

Posted 1 month ago

The Bike Insurer is rated 4.7 based on 9,107 reviews