The Bike Insurer Reviews

Name: The Bike Insurer
Rating: 4.71

4.7 Rating 9,028 Reviews

96 %

of reviewers recommend The Bike Insurer

4.7

Based on 9,028 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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Email:

customer.services@theinsurers.co.uk

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The Bike Insurer 5 star review on 2nd March 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Took the best deal as presented but turned out to be a bad move. Not the fault of the Bike Insurer but I won't be using it next year. I'll be going direct to insurers - the best deal is not always the cheapest.”

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Posted 4 years ago

“Wasn’t overjoyed by it, saved me a little bit of money but some of the details didn’t transfer over properly to the insurer- the main thing being the policy start date. Thankfully the insurer honoured the price.”

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Posted 4 years ago

“I could only get it to show me third party fire and theft. Not fully comp”

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Posted 4 years ago

“Need to have more answers eg apprenticeship for job where its kept etc. I answered the best I could but then they changed them making price go up.”

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Posted 5 years ago

“The comparison service provided is good. You are certainly shown competitive prices. The problem with the Bike Insurer is having to give your mobile phone number and then receiving numerous unwanted calls for a few days after you have given your number on the site. Fortunately this doesn't last for long but it is annoying and sufficient for me to use another comparison site.”

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Posted 5 years ago

“Great price until you have a problem then they just don't want to know, great shame really”

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Posted 5 years ago

“This is a great insurance company but the only reason I didn’t go for it was the fact it was well over prices Iv been riding for 5 years and it was over £1000 to get myself insured on a small 125cc.”

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Posted 5 years ago

“Comparison site ok when selected company to insure with it was a nightmare they wanted lic no and nin which I gave and it said they received them only to be sent a letter saying they had not received them had Chat to them and resend asked that was ok they said only to then sent another letter saying they wanted proof off ncd both letters threatening insurance cancellation”

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Posted 5 years ago

“The cheapest quote was from MCE Insurance. I decided to take it, however, when I tried to pay, the price went up by nearly £40. I contacted 'The Bike Insurer' and they didn't want to know. "You'll have to take it up with MCE Insurance", I was told. So, I 'took it up' with MCE Insurance. I gave them the quote reference number they asked for and they denied ever having quoted that figure! I had to send copies of the quote to the MCE girl's personal e-mail before they would believe me. I had to pay the higher price first, then I was promised a refund when "the manager, who isn't in at the moment" had seen the quote off The Bike Insurer and authorised it. So, I waited. Then I waited some more. Then I got a call and it was explained to me that I could have the policy at the quoted price ..... BUT ONLY WITH A £1250 VOLUNTARY EXCESS ! I should have gone with Carole Nash in the first place!”

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Posted 5 years ago

“Very good first year directly by phone. Not as good using comparison site and continuing with you. It felt like a different company and did cost me extra money.”

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Posted 5 years ago

“Prompt response but too difficult to download documents. Helpful lady on phone sent them by post straight away”

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Posted 5 years ago

“It took a few phone calls to finally get my insurance in place hopefully every thing is good to go now. Thanks”

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Posted 5 years ago

“I found very strange that a follow up call was needed to validate my already existing policy which has already sent through post. To be honest still unsure if this was a genuine call...”

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Posted 5 years ago

“Average price compared to other insurers nothing extra special ,nothing stands out, a few extras thrown in would of been eye catching and make me want to stay with the same company but as a 1st time biker i see nothing to make me be loyal as stay next year with bike insurer sorry.”

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Posted 5 years ago

“Lack of coordination between the different services. However, the overall service is good.”

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Posted 5 years ago

“The insurer is good they send details right away of the number you phone if you have a accident.”

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Posted 5 years ago

“I'd always use the bike insurer to find my bike insurance”

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Posted 5 years ago

“Questions about licence not to clear cost me extra money to have details changed”

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Posted 5 years ago

“Great price but initial questions are grossly inadequate meaning you have to spend much more when the actual facts are noted. Very very frustrating!!!”

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Posted 5 years ago

“Sorted ok not an inspiration but needed to be done love a cheaper price but wouldn’t we all”

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Posted 6 years ago

The Bike Insurer is rated 4.7 based on 9,028 reviews