The Bike Insurer Reviews

Name: The Bike Insurer
Rating: 4.70

4.7 Rating 9,133 Reviews

96 %

of reviewers recommend The Bike Insurer

4.7

Based on 9,133 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

The Bike Insurer 5 star review on 8th April 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Hostile and accuser approach. Poor service standard.”

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Posted 6 years ago

“kept going on and off hold to speak to someone else and eventually told that they or no one else insures this type of vehicle .... they didnt even take the Reg number and ive had quotes elsewhere??? Doesnt seem legit”

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Posted 6 years ago

“Never again will I use this company they are rude”

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Posted 7 years ago

“I used this website to compare bike insurers. There were plenty to chose from but I had no luck trying to purchase insurance online so I called The Bike Insurer direct. The woman I spoke to took my details and gave a quote. When she put me through direct to the insurer, apparently she hadn't transferred my details over and so I lost out on a decent quote. I feel robbed and a little disgusted.”

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Posted 7 years ago

“I would not recommend the bike insurer to anybody I know. Worst experience of my life.”

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Posted 7 years ago

“Never ever insure me by broker!!!”

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Posted 7 years ago

“Poor or very poor.”

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Posted 7 years ago

“All expensive, saved £442. Els where.”

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Posted 7 years ago

“RIP off Over a £1000 for a 19 year old with 2 years no claims on a yzfr125”

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Posted 7 years ago

“Complete rip off.”

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Posted 7 years ago

“Misleading with regards to claims. Only mentions claims to do with bikes as opposed to claims whichay of occurred in a car. Resulting in unexpected additional costs once the premium has been purchased. Insured with the bikesure and they then charged yet another additional premium as a result of this misconception.”

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Posted 7 years ago

“Lots of hidden charges etc so the quote you get is not te price you pay. And if you do not fit into the answer box youve no way of telling them your own opiion etc”

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Posted 7 years ago

“Got a comparison quote from Mce charged me twice for the same policy the cost me £26 in phone calls to resolve the issue when this was suppose to be a free phone number No one ever said sorry No one to help me at comparison would not use again”

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Posted 7 years ago

“My partner has used bike insurer before but unfortunately they are using brokers that are not reputable and are trying to charge you extra than what is being quoted and then not wanting to return your money. Whilst I did contact bike insurer to pass on my concerns they basically told me that they would pass it on to someone and there is nothing they can do, even though I told them that there are many posts online about how bad this broker is and how they are trying to extract extra money from people after quoting one price online.”

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Posted 8 years ago

“I found this firm expensive and not very helpful”

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Posted 8 years ago

“The same policy with the same insurer available at about 6% less elsewhere.”

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Posted 8 years ago

“Lied too, will not stop emailing even after stop request, incorrect information taken and given, Amateur”

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Posted 8 years ago

“renewal far too expensive . Did not compare with new insurerer”

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Posted 8 years ago

“Never again.Avoid.Use somthing else.”

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Posted 8 years ago

“My landline hasn't stopped ringing off the hook since using this website. Literally like harassment. Avoid entering your details at all costs.”

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Posted 8 years ago

The Bike Insurer is rated 4.7 based on 9,133 reviews