The Bike Insurer Reviews

Name: The Bike Insurer
Rating: 4.69

4.7 Rating 9,297 Reviews

96 %

of reviewers recommend The Bike Insurer

4.7

Based on 9,297 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone, Email, Live Chat

The Bike Insurer 5 star review on 8th April 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bad as well as unfair”

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Posted 5 years ago

“Didn't tell you correct price almost tripled then had the cheek to charge £60 cancellation fee which I'm looking into be aware when using them”

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Posted 6 years ago

“Very expensive”

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Posted 6 years ago

“does not solve problems,sorry”

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Posted 6 years ago

“They showed me the absolute worst price of all insurers asking me close to £2,000 a year for a £4,000 motorcycle. These people are a complete joke and I will never contact them again? They should be bankrupt soon with such a pricing policy”

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Posted 6 years ago

“Too Expensive”

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Posted 6 years ago

“I am Trying to add a driver to my policy but so far no luck.I cannot communicate with Bike Insurer.”

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Posted 6 years ago

Hi Thanks for your feedback. The Bike Insurer is a comparison site, not an insurer. To make changes to your policy you will need to contact your existing insurer. You can find out who that is by checking your bank statement to see who you made a payment to. I hope that help.

Posted 6 years ago

“Stupidly high price, waste of time”

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Posted 6 years ago

“don't contact them.”

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Posted 6 years ago

“Awful. Truly awful in every way. Impossible to get through to, impossible to get a straight answer out of them. Totally awful. I have now given up the bike altogether as the thought of diving into their rabbit hole ever again makes me prefer to go by foot.”

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Posted 6 years ago

“These people sent a reminder at the wrong time and panicked me to believe my insurance had run out.I then re insured and had two insurances running at the same time.On calling them I had a young lady say to me 'your fault you should have checked as these are automated emails'.The problem is it cost me my no.claims for that year and I dont have the time as i have my own business and a 2yr old keeping me fully occupied, you rely on emails to be accurate.Very dissapointed.”

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Posted 6 years ago

“Not very good I am afraid / a young man answered the telephone and asked if he could help / he said he would transfer me to a sales desk / however nobody. Answered the telephone and I was waiting for several minutes. I therefore disconnected the call. Denis.”

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Posted 6 years ago

“You haven't sent me my paperwork out when I got insurance with you And don't no who one with ??”

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Posted 6 years ago

Hi. Thanks for your feedback. The Bike Insurer is a comparison site, not an insurance company. We have a number of providers on our panel and looking at the information we have you purchased your policy from GoSkippy. You will need to contact them regarding paperwork. I hope that helps.

Posted 6 years ago

“Didn’t use this company in the end,tried to get a quote on a 125 scooter price was bordering profiteering £700 ridiculous.no wonder people avoid paying such unbelievable premiums,at a time when we are encouraged off public transport there are always companies to take advantage of this.Shame on you.”

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Posted 6 years ago

“Less hassle to just go looking for a quote yourself”

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Posted 6 years ago

“Terrible experience.”

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Posted 6 years ago

“The comparison was the same as last year I only had two ? The only good thing was I used the same company the other one wanted me to pay more than the bike was worth and then some I must have more money than brains next time I will go for the second one lol!!! O yeah come on guys do better”

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Posted 6 years ago

“Atendimento péssimo muito ruim”

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Posted 6 years ago

“The quoted price is never recognized by the insurance company once one follows the link. This time the cost was over 10% more than that shown.”

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Posted 6 years ago

“My insurer, Carol Nash appears totally dishonest in their approach. A phone call to change my insurance for a new motorcycle resulted in a massive hike in my premium. I then go on line as an “incognito customer” and request a quote for the same motorcycle and receive a quote for less than half the price of the original quote. Where is the honesty or consistency in this? it made me feel extremely angry about the way that they handled me as a customer. Caveat emptor!!”

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Posted 6 years ago

The Bike Insurer is rated 4.7 based on 9,297 reviews